Can never connect when setting up new laptop

mike6623

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Ok, this has happened twice.

I get a laptop to set up in my house (which has wireless and ethernet connections) and even with ethernet plugged in it will not connect to a network. I have to use my mobile hotspot from my phone to get internet, and update the drivers.


What if I didn't have a hotspot? How would I be able to connect to the internet? This happened with my mothers computer and my friends, yesterday. He needed a clean install, updates, etc and this happened again, not sure what is going on, and why I need an external internet source to update the drivers, why wouln't ethernet work?
 

My Computer My Computer

At a glance

Windows 8 Pro8gb
Computer Manufacturer/Model Number
HP
OS
Windows 8 Pro
Memory
8gb
Monitor(s) Displays
23 inch Acer
Depends on your wired and wireless network setup,
Either would be interpreted as a invader,
Why can't I access my homegroup?
http://windows.microsoft.com/en-US/windows7/Why-cant-I-access-my-homegroup
Why can't I join a homegroup?
http://windows.microsoft.com/en-US/windows7/Why-can-t-I-join-a-homegroup
Why can't I create a homegroup?
http://windows.microsoft.com/en-US/windows7/Why-cant-I-create-a-homegroup

HomeGroup from start to finish
http://windows.microsoft.com/en-US/windows7/help/homegroup-from-start-to-finish
File sharing essentials
http://windows.microsoft.com/en-US/windows7/File-sharing-essentials

Share files with someone
http://windows.microsoft.com/en-US/windows7/Share-files-with-someone
Setting up a home network
http://windows.microsoft.com/en-us/windows-vista/setting-up-a-home-network
Home Network, Wireless Network and Computer Networking Made Easy
http://www.home-network-help.com/
Windows Vista Tip: How To Setup And Connect To A Wireless Network
http://www.watchingthenet.com/windows-vista-tip-how-to-setup-and-connect-to-a-wireless-network.html
 

My Computer My Computer

At a glance

Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Wheever I tried to connect to anything (other than my phone) it wouldn't even give me homegroup or network options until I updatred the drivers, which I wouldn't have been able to if I didn't have a mobile hotspot.
 

My Computer My Computer

At a glance

Windows 8 Pro8gb
Computer Manufacturer/Model Number
HP
OS
Windows 8 Pro
Memory
8gb
Monitor(s) Displays
23 inch Acer
Some network problem I solved with the CMD. Don't know if it will work here but always good to have handy.

ipconfig /release
ENTER
ipconfig /renew
ENTER
Exit
 

My Computer My Computer

At a glance

Windows 7 Professional 64 bitIntel Core 2 Duo E6300 2MB Cache 1.86 GHz X2 ...8 GB DDR2AMD Radeon HD 5450 or 6350
Computer Manufacturer/Model Number
Home-build
OS
Windows 7 Professional 64 bit
CPU
Intel Core 2 Duo E6300 2MB Cache 1.86 GHz X2 FSB @ 1066 MHz
Motherboard
ASRock G41M-GS3
Memory
8 GB DDR2
Graphics Card(s)
AMD Radeon HD 5450 or 6350
Sound Card
ASRock G41M-GS3
Monitor(s) Displays
Two 19" Dell flat-screen monitors
Screen Resolution
1024 X 766 I think
Hard Drives
320 GB SATA
2 TB SATA backup
PSU
Built in
Case
Desktop, standing
Cooling
Built in
Keyboard
Microsoft 800
Mouse
Microsoft 1000
Internet Speed
24 Mbit on a good day
Other Info
It's running slow but in accordance with my needs.
I suppose the only trick is to enter your wireless network first/ with password when prompted for it.
The same way a cellphones trying to enter a secure wifi network anywhere,
Many new computers come with junkware/ the worst is the pre-installed security suites on them,
What third party security do the existing machines have and what is coming pre-installed ?
More information about your wired and wireless network is needed to be able to say what is really going on/ out of date drivers I doubt would hamper entering a wifi network.
 

My Computer My Computer

At a glance

Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
I suppose the only trick is to enter your wireless network first/ with password when prompted for it.
The same way a cellphones trying to enter a secure wifi network anywhere,
Many new computers come with junkware/ the worst is the pre-installed security suites on them,
What third party security do the existing machines have and what is coming pre-installed ?
More information about your wired and wireless network is needed to be able to say what is really going on/ out of date drivers I doubt would hamper entering a wifi network.
That is the problem, I Was never given an option to connect to anything, so I couldn' have put in the passkey. I will, however, try to CMD thing it is just weird that this is 2 laptops in a row
 

My Computer My Computer

At a glance

Windows 8 Pro8gb
Computer Manufacturer/Model Number
HP
OS
Windows 8 Pro
Memory
8gb
Monitor(s) Displays
23 inch Acer
You would need to first search for available wifi networks,
Laptop are not by default set to find and ask you if you want to enter wifi networks/ most cell phones are.
network%20access.jpg
 

My Computer My Computer

At a glance

Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
You would need to first search for available wifi networks,
Laptop are not by default set to find and ask you if you want to enter wifi networks/ most cell phones are.
How, when I go into network and sharing center and try and connect to a network, nothing available.
 

My Computer My Computer

At a glance

Windows 8 Pro8gb
Computer Manufacturer/Model Number
HP
OS
Windows 8 Pro
Memory
8gb
Monitor(s) Displays
23 inch Acer
I have found that when doing a clean install it works faster and connects easier if you have the machine hardwired "Before" installation. Win 7 likes to go look for updated drivers during the install. it is also handy to download and have ready on a flash drive any eth0 drivers that may not be mainstream. I have had no issues with most systems with the exception of a Coby laptop that had antiquated Broadcom drivers. Win 7 would hiccup at the installation of said drivers. I had to forcefeed xp drivers to it after install.

just my two cents :)
 

My Computer My Computer

At a glance

Windows 7 Professional x64AMD Athlon II x4 3.00 GHz16GB Kingston DDR3Nvidia 8600 (dual DVI out for 2 monitors)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build MPCBS AMII
OS
Windows 7 Professional x64
CPU
AMD Athlon II x4 3.00 GHz
Motherboard
MSI GF615M-p33
Memory
16GB Kingston DDR3
Graphics Card(s)
Nvidia 8600 (dual DVI out for 2 monitors)
Sound Card
Onboard
Monitor(s) Displays
Acer H233H 23", ASUS 23"
Screen Resolution
1366 x 768
Hard Drives
(2) WD Blue 1 TB 3 partitions, (1) Seagate 7200 500GB with 2 partitions for useless and frequently deleted data Looking forward do an ssd for os soon.
PSU
Corsair 1100Watt
Case
Apevia HAF
Cooling
HAF AMD High Profile Heat sink and fan
Keyboard
wireless Logitech
Mouse
wireless Logitech
Internet Speed
16 mbps
Antivirus
eSet, AVG, Clam and Clamwin (depends on machine)
Browser
Firefox
Other Info
(9) Win 7 machines all x64 (POS Updated to Windows 7 pro YEA), (4) Linux machines x64 and x86 including a v3000 compaq lappy brought back to life with Mint 9 used to scan drives, (1) Linux Machine dual boot XP Pro (for testing and destroying), (1) Win 7 pro x64/Win 8.1 Lenovo Laptop Dual Boot.
Give some more information about the laptop computers.
 

My Computer My Computer

At a glance

Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Also, what router are you using?

if you are using netgear, use this tutorial to try to connect to your router when wired:
If You Cannot Log on to Your Router

If it prompts you for a password, and you haven't set one up, use the default: Default Password for NETGEAR Devices

(if you are using something else like linksys or belkin, there are tutorials for these steps online comparable to these)


After you get in to the router settings page, you can either reset it to default settings or look for "allowed devices" and make sure connections are allowed from any device (or if you prefer, add the mac address of the laptop you are trying to add)

Not sure if this is your problem (router only allowing certain machines access) or not, but wanted to post just in case.
 

My Computer My Computer

At a glance

Win7 Home Premium 64xIntel Core 2 Duo P7450 / 2.13 GHz (2.29 with ...4 GB PC-6400 Hyundai (2X2) at 800MhzNVIDIA GeForce GTX 260M 1GB DDR3 VRAM
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS G60-RBBX05
OS
Win7 Home Premium 64x
CPU
Intel Core 2 Duo P7450 / 2.13 GHz (2.29 with Extreme Turbo)
Memory
4 GB PC-6400 Hyundai (2X2) at 800Mhz
Graphics Card(s)
NVIDIA GeForce GTX 260M 1GB DDR3 VRAM
Monitor(s) Displays
16" LED Backlit
Screen Resolution
1366 x 768 on laptop 1600x1050 max res on 22" external mon
Hard Drives
OCZ Agility 3 60GB SSD / 320 GB - Serial ATA-150 - 7200 rpm
PSU
6-cell Lithium ion { lasts 1.5 hours }
Case
ASUS G60 Laptop
Keyboard
Chicklet type back-lit (white light) keyboard
Mouse
Logitech G9 Laser Mouse 3200dpi and 1000 reports per minute
Internet Speed
Comcast 8.60mb/s up - 3.11mb/s down
Antivirus
MSE
Browser
Firefox
Other Info
General mid-budget gaming Comp. Low batterylife - High FrameRates - currently overheating problems :(

2nd Rig: Case: Rosewill BLACKHAWK Gaming ATX Mid Tower Computer Case

Mobo: GIGABYTE GA-990FXA-UD3
CPU: AMD FX-6200 Zambezi 3.8GHz (4.1GHz Turbo)
Heatsink: COOLER MASTER V8 CPU Cooler
RAM: Patriot Viper 3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM 1866 (PC3 15000)
GPU: SAPPHIRE Radeon HD 6850 1GB 2
When you say they wouldn't connect, were the drivers loaded at that time? I always keep my drivers updated and stored on a flash drive, so a clean install doesn't need to hit the internet until I have all my hardware installed and functioning.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Intel Core i7-260012 GB Patriot Extreme DDR3-1333Nvidia GTX 470
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
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