Can no longer hibernate in Windows 7

pauljscott2003

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Good Afternoon,

Having spent ages 'googling', and trying different suggestions I thought it was high time I posted a query, in the hope that someone can offer some guidance before I go completely insane!

Basically my laptop will no longer switch to hibernate. In the past I would simply go to the Start Menu, select Hibernate and the laptop would go through the process, once all lights were off, and effectively 'shut down', I'd pop it away, until the next time I require it, when I would be where I left off.

For some reason though, hibernation has stopped working. The option is still there, and when I choose it the laptop will enter sleep mode (black screen), and sit there until I press a key, or touch the mouse-pad, when the laptop screen comes on and I will be at the log-on prompt. This happens either on battery or mains.

I have checked powercfg -energy and whilst after reading the energy-report.html file it shows some errors, none seem apparent to the hibernation. Of course I am happy to post the contents here if required for diagnosis.

I have 4Gb of RAM and my hiberfil.sys is just over 2.8Gb.

I have run SFC and no errors were returned. I have also done a full defrag of the C Drive and checked that the C Drive (with the OS) is the 'booted' active partition (which I know if would have been anyway!).

The Advanced Power Settings are:-

Sleep - Sleep After - On Battery - 10mins
Sleep - Sleep After - Plugged In - Never
Sleep - Allow Hybrid Sleep - On Battery - Off
Sleep - Allow Hybrid Sleep - Plugged In - Off
Sleep - Hibernate After - On Battery - 600mins
Sleep - Hibernate After - Plugged In - 600mins
Sleep - Allow Wake Timers - On Battery - Enable
Sleep - Allow Wake Timers - Plugged In - Enable

A Windows re-install is not an option as firstly I do not possess a Win 7 installation disk, and secondly I do not want to 'return to factory settings' and start all over again. I cannot 'System Restore' as I am unsure on what date it stopped working. There must be something somewhere which is stopping the blasted thing going into hibernation mode!

Can anyone offer any suggestions please?

Many thanks in advance.

Paul
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitAMD E-300 APU4GBRadeon HD6310
Computer type
Tablet
Computer Manufacturer/Model Number
HP Compaq Presario CQ57
OS
Windows 7 Home Premium 64bit
CPU
AMD E-300 APU
Memory
4GB
Graphics Card(s)
Radeon HD6310
Antivirus
Avast! Free
Browser
Chrome
Work through the same steps for Sleep Mode Problems - Vista Forums.

The settings are weird. The benefit of Hibernate is you can walk away from the PC and it will sleep within the period of time you'll likely come back (say 30 minutes) then Hibernate after its likely you won't come back soon (say 45-90 minutes). This saves your work to HD and shuts down but starts up much faster so it's a convenient way to walk away without worrying about Shut Down, or to use in place of Shut Down as you do.

I'd set timeout temporily to Sleep 1 minute and Hibernate 2 minutes to test it. It is working correctly only when it will time out.

The Display driver is the first suspect. Run your WIndows Updates after enabling Automatically get recommended drivers and updates for your hardware (Step 3). If an update isn't provide check the Support Downloads webpage for your model PC or device.
 
Many thanks for your help gregrocker,


I have gone through these steps but hibernation still does not work.

The settings are weird. The benefit of Hibernate is you can walk away from the PC and it will sleep within the period of time you'll likely come back (say 30 minutes) then Hibernate after its likely you won't come back soon (say 45-90 minutes). This saves your work to HD and shuts down but starts up much faster so it's a convenient way to walk away without worrying about Shut Down, or to use in place of Shut Down as you do.

Rather than wait for the laptop to switch to hibernation mode I want to force it myself via the Start Menu.

The Display driver is the first suspect. Run your WIndows Updates after enabling Automatically get recommended drivers and updates for your hardware (Step 3). If an update isn't provide check the Support Downloads webpage for your model PC or device.

All drivers up to date and all windows updates are up to date as well.

Something is telling me that I am going to have to get a Windows 7 disk and perform a Repair Installation, but this is the absolute last resort.

Many thanks again for the suggestions, I will continue scratching my head...

Regards

Paul
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitAMD E-300 APU4GBRadeon HD6310
Computer type
Tablet
Computer Manufacturer/Model Number
HP Compaq Presario CQ57
OS
Windows 7 Home Premium 64bit
CPU
AMD E-300 APU
Memory
4GB
Graphics Card(s)
Radeon HD6310
Antivirus
Avast! Free
Browser
Chrome
SFC /Scannow has completed - Windows Resource Protection did not find any integrity violations.

Have tried also disabling hibernation and re-enabling it.

Haven't changed the display driver since I bought the laptop, everything seems up to date
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitAMD E-300 APU4GBRadeon HD6310
Computer type
Tablet
Computer Manufacturer/Model Number
HP Compaq Presario CQ57
OS
Windows 7 Home Premium 64bit
CPU
AMD E-300 APU
Memory
4GB
Graphics Card(s)
Radeon HD6310
Antivirus
Avast! Free
Browser
Chrome
pauljscott2003

Try this solution may be it will help you

- Click the Start button , and then type cmd in the Start Search box.

- Right-click on the Command Prompt, and then click Run as Administrator.

- When you are prompted by User Account Control, click Continue.

- At the command prompt, type powercfg.exe /hibernate on, and then press Enter.

- Type exit,

- Press Enter

- Close the Command Prompt window.

Best of luck...
 

My Computer My Computer

At a glance

microsoft window7 Ultimate x64
Computer type
PC/Desktop
OS
microsoft window7 Ultimate x64
When did Hibernate last work? Do you have System Restore point before then?

I do have, and use System Restore, however I clear the old System Restore points out after a while and to be honest I cannot for the life of me remember exactly when hibernation worked! Not helpful I know.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitAMD E-300 APU4GBRadeon HD6310
Computer type
Tablet
Computer Manufacturer/Model Number
HP Compaq Presario CQ57
OS
Windows 7 Home Premium 64bit
CPU
AMD E-300 APU
Memory
4GB
Graphics Card(s)
Radeon HD6310
Antivirus
Avast! Free
Browser
Chrome
pauljscott2003

Try this solution may be it will help you

- Click the Start button , and then type cmd in the Start Search box.

- Right-click on the Command Prompt, and then click Run as Administrator.

- When you are prompted by User Account Control, click Continue.

- At the command prompt, type powercfg.exe /hibernate on, and then press Enter.

- Type exit,

- Press Enter

- Close the Command Prompt window.

Best of luck...

Thanks for your reply, I have tried this several times before and the laptop still will not hibernate when I choose the option from the Start Menu.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitAMD E-300 APU4GBRadeon HD6310
Computer type
Tablet
Computer Manufacturer/Model Number
HP Compaq Presario CQ57
OS
Windows 7 Home Premium 64bit
CPU
AMD E-300 APU
Memory
4GB
Graphics Card(s)
Radeon HD6310
Antivirus
Avast! Free
Browser
Chrome
When did Hibernate last work? Do you have System Restore point before then?

I do have, and use System Restore, however I clear the old System Restore points out after a while and to be honest I cannot for the life of me remember exactly when hibernation worked! Not helpful I know.

Apportion as much space as you can for System Restore and don't delete the points and cut off a critical first line of defense if you have problems like these. :geek:

If in doubt restore to the oldest Restore Point. It will tell you what may have to be reinstalled so you can prepare. It's a small price to pay.
 
When did Hibernate last work? Do you have System Restore point before then?

I do have, and use System Restore, however I clear the old System Restore points out after a while and to be honest I cannot for the life of me remember exactly when hibernation worked! Not helpful I know.

Apportion as much space as you can for System Restore and don't delete the points and cut off a critical first line of defense if you have problems like these. :geek: System Protection - Change Disk Space Usage

If in doubt restore to the oldest Restore Point. It will tell you what Programs may have to be reinstalled so you can prepare. It's a small price to pay. You lose no files.
 
Unfortunately my restore points only go back to 27th May, none before that, so I am stumped.

I am still Googling it as it seems there are a lot of Win7 users who cannot hibernate anymore, but I am not going to be beaten and will try anything.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitAMD E-300 APU4GBRadeon HD6310
Computer type
Tablet
Computer Manufacturer/Model Number
HP Compaq Presario CQ57
OS
Windows 7 Home Premium 64bit
CPU
AMD E-300 APU
Memory
4GB
Graphics Card(s)
Radeon HD6310
Antivirus
Avast! Free
Browser
Chrome
Have you run all Important and Optional Windows Updates after enabling Automatically get recommended drivers and updates for your hardware (Step 3)? THere are important performance and driver Updates that will be delivered doing this.

Is this the corrupt factory preinstalled Win7? No tech enthusiast would run a bloated mess like that but instead Clean Reinstall - Factory OEM Windows 7 which is especially important on Compaq/HP which has the worst load of bloatware lard in the industry, and badly-written duplicate utilties that have better versions built into Win7.

Until then try establishing a Clean Boot and the other steps to Clean Up Factory Bloatware.
 

My Computer My Computer

At a glance

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x6...AMD Athlon II x4 6206GB GSkill DDR2 800AMD 4670 GPU + AMD 4200 IGP
Computer type
PC/Desktop
Computer Manufacturer/Model Number
home built
OS
Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
CPU
AMD Athlon II x4 620
Motherboard
Gigabyte GA-MA785G-UD3H
Memory
6GB GSkill DDR2 800
Graphics Card(s)
AMD 4670 GPU + AMD 4200 IGP
Sound Card
on board Realtek ALC889A
Monitor(s) Displays
RCA 40" LCD TV, Insignia 32" LCD TV, HP 15" LCD monitor
Screen Resolution
1680 x 1050
Hard Drives
OCZ Vertex 3 120GB,
Samsung F3 1TB (3),
Several others - WD, Seagate, Hitachi, ...
PSU
Corsair 500 W
Case
Rosewill mid tower
Cooling
CM 90mm rifle
Keyboard
Gyration wireless, Logitech wireless, Dell USB wired
Mouse
Gyration wireless, Logitech wireless, V7 USB wired
Internet Speed
Spectrum - 100Mbps D / 10Mbps U
Antivirus
Avast, MBAM3, EMET, WinPatrol
Browser
Pale Moon, Firefox, IE
Other Info
2 multi-boot PC's
Mainly HTPC/Office/Gen purpose (no gaming).
Trendnet USB KVM.
LG DVD burner/Blue Ray Player.
Tray system for removable SATA backup drives.

Not currently OCd, under-volted.
I use Hybrid sleep, rarely re-boot or shutdown.

Hauppauge HD-PVR, Avermedia PCIe TV Tuner, Hauppauge PCI TV Tuner.
Have you run all Important and Optional Windows Updates after enabling Automatically get recommended drivers and updates for your hardware (Step 3)? THere are important performance and driver Updates that will be delivered doing this.

Is this the corrupt factory preinstalled Win7? No tech enthusiast would run a bloated mess like that but instead Clean Reinstall - Factory OEM Windows 7 which is especially important on Compaq/HP which has the worst load of bloatware lard in the industry, and badly-written duplicate utilties that have better versions built into Win7.

Until then try establishing a Clean Boot and the other steps to Clean Up Factory Bloatware.

All updates have been installed and I have my system set up to automatically get recommended drivers.

This version of Win7 is the 'as is' version shipped from the factory. I do not have a copy of Win7 OS on disk at all. I have uninstalled several programs that I deemed to be 'bloatware', leaving just the essentials.

Many thanks for the suggestions, I have downloaded an ISO of Win7 x64 to match my set up, and also been to the HP website and obtained all relevant drivers etc. Once I have backed up all my files etc then I will go for a clean install.....doubt there's any other options now.

Thanks
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitAMD E-300 APU4GBRadeon HD6310
Computer type
Tablet
Computer Manufacturer/Model Number
HP Compaq Presario CQ57
OS
Windows 7 Home Premium 64bit
CPU
AMD E-300 APU
Memory
4GB
Graphics Card(s)
Radeon HD6310
Antivirus
Avast! Free
Browser
Chrome
Follow the steps in the tutorial as they pertain to drivers as they are handled differently in Win7 which is a driver-complete OS in the installer and via Windows Updates.

You may need your network driver to get online after install to get the Updates after enabling Drive Auto-Update. Plugging in by wire increases the chance you'll start up ready to connect.
 
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