Can print from server, but not from clients

[musik7]

Hello, I am in the IT dept in my company, and I am having trouble figuring out how to fix a printer issue. One of our locations recently had their Ricoh printer swapped out for a newer Ricoh, and now nobody can print to it. If they try to print from an application, it will crash the application, and a test print will fail as well. I am however able to print a test page from the server that the printer is shared from.
I have tried the following so far:
- Removing the printer from a client PC and adding it again
- Manually removing the print driver and reinstalling it
- Reinstalling the drivers on the server using an updated Universal Print driver from Ricoh's website

Thanks in advance for any suggestions anyone has.

 

[cyclops]

Call 1-800-33R-ICOH
Installing tech should had made sure it was functioning before leaving.
Most likely causes are usually related to authentication