Can someone help me with my broadband settings?

[craney5]

Hi i have just gone live today with my broadband but there are a few little things i would like some help with if anyone can help me id be very greatful

My line attenuation is showing 64 db downstream & 34.5 db upstream is that to high?

My noise margin is showing 10.75 db downstream & 3.0db upstream that also seems a bit high for the downstream doesnt it?

Would really be grateful for any help thanks so much

Liam

 

[Dwarf]

Hi Liam,

These are my figures for attenuation and noise margin:

I note from your post that you have only just gone live with broadband. It will take a short while for these figures to settle, possibly a fortnight (14 days) or so.

 

[craney5]

thanks for the reply mate is there a way i can get these settings changed? its just with my line attenuation and noise margin being so high its affecting my broadband speed, im supposed to have a 3 to 4 meg line and my downstream is showing 2777kbps downstream and 1023kbps upstream, i know wat u mean about letting the line settle but if it stays as it is can i maunally sort these settings out?

thanks again

 

[Dwarf]

Has your line settled down yet?

 

[craney5]

not really mate its still the same, i did ring virgin to see if they could change my profile as i am on an LLU package but the woman didnt really understand what i was talking about

 

[Joan Archer]

What router are you using and is this a wired or wireless connection ?

Don't know about Virgin but with BT you are advised not to try altering anything for at least 10 days while the line stabilises they do tell you that in those first few days the speed will fluctuate up and down and speed tests will not give an accurate reading.

 

[craney5]

cheers for the reply mate im using a wired connection for my main machine, im using the netgear DG834G V5 I thought they might be able to change my profile like talk talk used to do to give me a stable connection its just the noise on the line is like 64db down stream which to me is high and i feel this could be the problem with my slower speeds

 

[Joan Archer]

I would imagine that noise on the line would be a fault that you would have to sort out with the people that you pay your line rental to.
This is taken from my BT Homehub settings a minute ago.