Can´t detect headset

lazor18

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Can´t detect headset

Hello,

I have a problem with my headset, I plug my headet in yet I cannot see it in playback devices and cannot get them to work. It connects with a green and a pink pin (I'm not sure what they're called, I hope you know what i mean).
But my speakers do actually work fine.
Please help me! I'm desperate at the moment.
 

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Windows 7Intel (R) Core(TM) 2 Duo C CPU E7400 @ 2.80GHz3070MBNvidia Corp Geforce 9500 GT
Computer Manufacturer/Model Number
793235
OS
Windows 7
CPU
Intel (R) Core(TM) 2 Duo C CPU E7400 @ 2.80GHz
Motherboard
ASUSTeK Computer INC. P5KPL-CM
Memory
3070MB
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Nvidia Corp Geforce 9500 GT
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Intel Corporation 82801G (ICH7 Family) High Definition Audio
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Samsung SyncMaster 2243lnx 22 Inch Widescreen
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1680x1050
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WDC WD5200AAKS-00L9A0 S/N:WD-WMAV26320887
Welcome to seven forums lazor18. The green is line out sound, Pink is your microphone. Are you using onboard sound or an addon sound card? It would also help if you'd fillin your system specs. Under user Cp (top of page) go to edit system specs. This will help to know what your hardware is.
Where are you plugging into? The same port as your speakers or on the front panel?
 

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Some HD audio driver suites install a Control Panel Applet you may need to tweak to make the front audio ports behave in the fashion you would like them to :)
 

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I filled in most of my hardware now, what is left empty i couldn't find on my specifications, also my speakers are connected in the front panel by USB, I can connect my headset both in the front panel or in the back but it doesn't matter they don't work either way. Thanks.
 

My Computer My Computer

At a glance

Windows 7Intel (R) Core(TM) 2 Duo C CPU E7400 @ 2.80GHz3070MBNvidia Corp Geforce 9500 GT
Computer Manufacturer/Model Number
793235
OS
Windows 7
CPU
Intel (R) Core(TM) 2 Duo C CPU E7400 @ 2.80GHz
Motherboard
ASUSTeK Computer INC. P5KPL-CM
Memory
3070MB
Graphics Card(s)
Nvidia Corp Geforce 9500 GT
Sound Card
Intel Corporation 82801G (ICH7 Family) High Definition Audio
Monitor(s) Displays
Samsung SyncMaster 2243lnx 22 Inch Widescreen
Screen Resolution
1680x1050
Hard Drives
WDC WD5200AAKS-00L9A0 S/N:WD-WMAV26320887
USB speakers, that's probably the problem right there. USB audio devices use their own driver completely separate from a sound card (whether onboard or a card).

Did you install the the driver for the onboard audio? You will also need to open the Windows Playback properties and switch the default playback device from the USB speakers to the onboard for the headphones to work.
 

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Me
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Could this be the problem? (view attachment pic) is the unknown device the headset? Stormy13, the headset doesn't show up in playback devices :(
 

Attachments

  • device manager.jpg
    device manager.jpg
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My Computer My Computer

At a glance

Windows 7Intel (R) Core(TM) 2 Duo C CPU E7400 @ 2.80GHz3070MBNvidia Corp Geforce 9500 GT
Computer Manufacturer/Model Number
793235
OS
Windows 7
CPU
Intel (R) Core(TM) 2 Duo C CPU E7400 @ 2.80GHz
Motherboard
ASUSTeK Computer INC. P5KPL-CM
Memory
3070MB
Graphics Card(s)
Nvidia Corp Geforce 9500 GT
Sound Card
Intel Corporation 82801G (ICH7 Family) High Definition Audio
Monitor(s) Displays
Samsung SyncMaster 2243lnx 22 Inch Widescreen
Screen Resolution
1680x1050
Hard Drives
WDC WD5200AAKS-00L9A0 S/N:WD-WMAV26320887
Not sure what the "unknown device" is, but you haven't installed the drivers for your onboard audio (Via VT1708B). You can get the driver for it from here,

ASUSTeK Computer Inc.

And headphones plugged into a sound card will never show up in Device Manager, you need to look here,

hdmi.jpg


to see it (assuming your sound card supports jack detection and will actually show it as headphones).
 

My Computer My Computer

At a glance

Win 7 Ultimate x64FX-8350 @ 4.6 GHz so farADATA XPG V1 Series Black 8GB DDR3 1600Sapphire R9 270x Dual-X
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
Solved

Awesome! I installed those drivers and now they work. Thank you so much :D.
 

My Computer My Computer

At a glance

Windows 7Intel (R) Core(TM) 2 Duo C CPU E7400 @ 2.80GHz3070MBNvidia Corp Geforce 9500 GT
Computer Manufacturer/Model Number
793235
OS
Windows 7
CPU
Intel (R) Core(TM) 2 Duo C CPU E7400 @ 2.80GHz
Motherboard
ASUSTeK Computer INC. P5KPL-CM
Memory
3070MB
Graphics Card(s)
Nvidia Corp Geforce 9500 GT
Sound Card
Intel Corporation 82801G (ICH7 Family) High Definition Audio
Monitor(s) Displays
Samsung SyncMaster 2243lnx 22 Inch Widescreen
Screen Resolution
1680x1050
Hard Drives
WDC WD5200AAKS-00L9A0 S/N:WD-WMAV26320887
Can't detect sound devices

Mine can't detect either speaker or headset. Windows have installed the driver automatically and it says it works fine. But when i plugged in my headphones it doesnt detect it. It says that headphones are not plugged in. This problem appear win i reformat my computer and upgrade to windows 7. Before this i used windows xp and it works fine.

Thank you,
 

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  • Capture.JPG
    Capture.JPG
    28.6 KB · Views: 27

My Computer My Computer

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Windows 7 Professional 32bit.
OS
Windows 7 Professional 32bit.
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