Cannot access my printers in my laptop

[dhanvanthari]

Hello

my laptop got into trouble while i cleaned a virus from my pen drive. Many malfunctions occurred in the system like I cannot access my devices and printers, my network in system tray do not show, I cannot change my default programs and when I try to associate default programs they do not get associate and I cannot install my HP printer which I could use previously with no problem. I have kaspersky 2012 internet security and it says my system is clean. I tried many things like clean boot, system restore (even after 24 hrs it did not get initialize) so please help me......

 

[seavixen32]

Try a full scan in Safe Mode with Malwarebytes, which is thoroughly recommended by these forums.

You can download the free version here: http://www.malwarebytes.org/products/malwarebytes_free