Cannot burn a CD from MWP or ITunes.

[Skeptic58]

I used to be able to burn CDs from both Windows Media Player and ITunes.
In WMP, it now tells me to "install a burner", as if it's not there.
How can I reinstall the burner I had?
One piece of info: I installed windows 10, but found a lot of quirkiness, so went back to Windows 7. I don't know if that could make my burner disappear.
Any help would really be appreciated!
Thanks!

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[samuria]

Does your burner show up in my computer you may need a driver any yellow triangles in device manager?

 

[Skeptic58]

In device manager, under computer, it reveals: ACPI x64-based PC.
Is this my burner? I'm sorry, I'm lo-tech.
When I run a driver update, it says it is working.

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[samuria]

download the free BurnAware | Download Burning Software see if that sees the burner

 

[Skeptic58]

I downloaded BurnAware and selected audio CD and the result is below:

"Unable to detect recorders.(error 452)".

I'm not sure if I'm using BurnAware correctly. Is there another selection I should use in the program?

 

[samuria]

So either the burner needs drivers the cable is dead or the burner is faulty. Does it read cd/dvd?

 

[fireberd]

Go to the Device Manager and display the optical drive(s). Do you see any error code, such as Code 19?

 

[Eric3742]

Your burner may not be damaged somehow.
You may need to get an external DVD-writer.

This is quite common, as my Sister PC burner did damaged &or not working.
So she use a external DVD-RW.
The PC is less than 2 years.

 

[Skeptic58]

Go to the Device Manager and display the optical drive(s). Do you see any error code, such as Code 19?

No error code. I tried burning a CD from WMP once more. It displays: Cannot burn requested songs. The burner may be busy or needs to be updated.