Solved Cannot clone my HDD - bad sector.

boyboyds

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Hi,

Windows 7 PC, WD HDD.

I was trying to clone it using Macrium Reflect (I have done it successfully many times before) but this time I got an error - "Clone Failed - Read Failed - 13 - Broken Pipe".

I ran diskcheck and also downloaded WD diagnostic utility to test. WD utility found a bad sector but failed to fix it.

My PC is running well, and the WD HDD that causing the issue is recently installed and was cloned from a previous HDD that failed.

Is there any way to fix the bad sector so it can be cloned.....?
What are my options....?


Thanks,
-BBDS
 

My Computer

OS
Windows 7 Home 64bit
You say you ran "diskcheck". Do you mean chkdsk?

If so, did it run to completion or give you any sort of error message if it failed to run to completion?

Did the WD utility have any sort of message for you other than "no can fix"?

Is imaging suitable for your purposes, rather than cloning?

Have you attempted to clone with some other tool, such as Aomei?
 

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Hi there.

Can you provide us with the exact DLG code from the test?

Basically you can't repair bad sectors since they don't get repaired, but just "reallocated/replaced" - the OS only marks them as bad at the file system level and ignores them after that.

During the cloning process if there are any errors and software bad sectors on the HDD they will be transferred to the destination drive, and probably that's what happened. Nonetheless you can try with another cloning tool such as Acronis True Image WD Edition which you can download for free from the official WD website:

Support Answers

Also, here's a KB article with the steps how to do it:

Support Answers

Let us know how it went. :)
 

My Computer

Computer type
PC/Desktop
OS
Windows 7
You say you ran "diskcheck". Do you mean chkdsk?

If so, did it run to completion or give you any sort of error message if it failed to run to completion?

Did the WD utility have any sort of message for you other than "no can fix"?

Is imaging suitable for your purposes, rather than cloning?

Have you attempted to clone with some other tool, such as Aomei?

Thank you for your reply.

1. Yes chkdsk - Windows utility, and it ran to completion, but cloning failed after that, so I downloaded WD diagnostic tool from WD website and it ran for 2 hrs and after the completion I got a message - Bad Sector Found, Do You Want to Repair, I replied 'YES' but immediately got a response - 'Cannot fix it'.

2. I have never done imaging, I guess I need to learn about it. I have been cloning all my HDDs for all my PCs for many years now.

3. I am not familiar with Aomei, I will look into it, but the bad sector may be an issue for Aomei also.


-BBDS
 

My Computer

OS
Windows 7 Home 64bit
Hi there.

Can you provide us with the exact DLG code from the test?

Basically you can't repair bad sectors since they don't get repaired, but just "reallocated/replaced" - the OS only marks them as bad at the file system level and ignores them after that.

During the cloning process if there are any errors and software bad sectors on the HDD they will be transferred to the destination drive, and probably that's what happened. Nonetheless you can try with another cloning tool such as Acronis True Image WD Edition which you can download for free from the official WD website:

Support Answers

Also, here's a KB article with the steps how to do it:

Support Answers

Let us know how it went. :)

I do not know what DLG code is.

OK, I will try Acronis and let you know. If cloning cannot be done I will try to learn how to do imaging - all I need is a backup to restore my PC if HDD fails.

Thanks,
-BBDS
 

My Computer

OS
Windows 7 Home 64bit
Somebody said Spinrite 6 [booted and run externally] will fix a bad sector by relocating sector/cluster allocation elsewhere and marking said bad area as unusable. I'm not certain if Norton Utilities 16 will do the above; haven't tried it.
I think imaging will also "trip" over certain HD errors, especially during any Restore attempt.
 
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Spinrite is $90. I can buy and install new Window7 for $90.


In my case I need a free tool.


Thanks,
-BBDS
 

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OS
Windows 7 Home 64bit
True, however, how much is your time and energy worth? Do you remember how much time and energy you invested in installing, configuring, testing, reconfiguring all your Windows utilities and all your external-to-Windows programs and utilities?
 
Last edited:

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Maybe you can check EaseUS Partition Master Disk surface test, check disk bad sectors and hard drive error.

Now partition manager software - EaseUS Partition Master, its Surface test is available for computer users. It can identify bad sectors by reviewing the hard drive. When it finds bad sectors, it will mark those sectors as bad with red color so that the system knows not to use them. It may allow them to be read, in case the data stored on the bad sector is still accessible, but they cannot be written to.

1. Download EaseUS Partition Master and install it. After that, launch EaseUS Partition Master.
2. Select the hard disk you want to test surface, right click the hard disk and select Check parition.
3. Select Surface Test, then EaseUS Partition Master starts checking bad sectors for hard disk. Bad sectors will be marked as red.
 

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Tried EaseUS Partition Master and it found a bad sector but still cloning failed.
Went the imaging route and it worked, also created a repair CD.

As long as I can restore windows and hopefully programs - I am good.

Thanks for you help.
-BBDS
 

My Computer

OS
Windows 7 Home 64bit
Same story here, Macrium fails then 'causes' later failure?

Hi,

Windows 7 PC, WD HDD.

I was trying to clone it using Macrium Reflect (I have done it successfully many times before) but this time I got an error - "Clone Failed - Read Failed - 13 - Broken Pipe".

I ran diskcheck and also downloaded WD diagnostic utility to test. WD utility found a bad sector but failed to fix it.

My PC is running well, and the WD HDD that causing the issue is recently installed and was cloned from a previous HDD that failed.

Is there any way to fix the bad sector so it can be cloned.....?
What are my options....?


Thanks,
-BBDS
I too have been using Macrium for some three+ years, and it always worked well on my Win7 machines, for cloning (not so well in other functions). But last September they started 'upgrading' Pro 5 for Win 8.1, and then the nightmares began. You can't see it now, but lots of folks reported clone failures on single-license machines (like mine, I have maybe 12). All of them were using WD My Passport, as am I. In my case though, the failure only occurs where the drive is 1TB, and that .1 (point 1, so 10% of a GB) bigger than the WD Passport -- which was never an issue in the past, have been cloning same drive to same WD My Passport since last summer or prior. In Macrium, they use 'smart' sector, so if the ending partition isn't fully used, the clone destination needn't be the same size.

Apparently that's no longer true. Macrium trashed the partition it failed to clone, wrecked many of my files, wrecked the destination disk (which of course had had a GOOD copy of those files), created bad sectors where there were none, and it's never become right since. The new Macrium 6 same problem, so of course I didn't renew my license for 6 (just tested all this today with 6).

EASEUS was able to copy the partition properly. Macrium could image it, so clearly it's not the drive, but something related to size and WD My Passport.

I hate Acronis, so won't try that, but I did try Clonezilla which has saved the same machine many times in the past (esp. when Macrium started to go funky), but over the past two days suddenly I can't get Clonezilla to do its regular 'thang' either.

I have NO idea what's going wrong, really. The above is just a report of what SEEMS to be the problem. And I've lost hundreds of hours trying to trouble-shoot it.

So bottom line, try downloading the latest free EASEUS Partition Master and merely copy the partition: that worked for me. At least you'll have that. Or image it, though I hate imaging, I want immediate gratification from cloning.

Clonezilla forum is reporting cloning failure of other types, and if they ever send me the okay email so I can participate in that forum, I'll be there too. I'm a huge Clonezilla fan.

If you want more on this saga, I'm running a log on it here: https://vimeo.com/groups/pcworldalumni/forum/topic:266071

Tone is strident, as I'm frustrated. The actual CAUSE of the problem, I'm not sure. Am throwing stones to see what fits. I can't go into the Macrium 6 forum until and unless I buy 6 also, and that ain't gonna happen.

BTW, the latest version of Clonezilla just changed, and the usb installation instructions are bad (i.e., no download links or broken links). The ONLY good way to install it to usb is 'do' 'Method B' in that page.

So, for example you download 2.4 (latest) Clonezilla zip for i686 (multi-core processor backward), then extract the zip to a flash drive you've already NAMED (they should tell you, it's really important to NAME your disks) and already FORMATTED as FAT32 (which is normally what flash drives are anyway).

Then, IN that flash drive, find the utils folder then the win version (32 or 64) then IN that folder click on 'makeboot'. You get a DOS window in Windows, saying WHAT DRIVE will be made bootable, warning you to be sure you've selected the right one (no problem, if you clicked that file from WITHIN the flash drive's extracted copy). Click, and in seconds you're done.
 
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I think switching to imaging is OK. This was my first imaging attempt ever and I cannot be sure if it will work. I do not really care, but I do agree that Macrium was an easy option for switching HDD.

-BBDS
 

My Computer

OS
Windows 7 Home 64bit
How can you recover data if HDD won't boot?

I have the same problem as original poster.Except mine won't boot at all.I installed a back-up HDD(Vista) to try and recover data from the failed HDD(Win7)& mangaged to recover some documents and then Vista had to reboot after a driver install now IT won't boot(or it's just trying to read it cause it just hangs there after the win logo appears).I've searched the web for solutions but most utilities only work AFTER Windows loads.Any utility that can run from boot-up?The failed HDD is a WD 1 tb drive that I took out of an external case that failed due to a faulty power port 3 years ago and havn;t had probs til now. I have Hirens BootCD but nothing on it worked.
 

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