I have an HP p6616 desktop that came with a Realtek PCIe FE Family Ethernet adapter that cannot exceed a speed of 10 Mbps. After working with an HP customer support rep, he concluded that I had a bad set of chips. I purchased another Ethernet adapter, Realtek PCIe GBE Family, and I cannot get it to connect to the internet. Troubleshooting continually gives the “Invalid IP Configuration” message. I tried the new adapter on another Windows 7 computer and it worked beautifully. I have tried many of the suggestions on this forum, but nothing has solved the problem, it is still getting an IPv4 address of 169.254.x.x.
ipconfig /all is attached below. In this case, the new adapter with the invalid IP configuration is “Local Area Connection”, and the old adapter is “Local Area Connection 2”.
View attachment Screen.pdf
ipconfig /all is attached below. In this case, the new adapter with the invalid IP configuration is “Local Area Connection”, and the old adapter is “Local Area Connection 2”.
View attachment Screen.pdf
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- HP p6616f
- OS
- Windows Home Premium 64bit
- CPU
- AMD Phenom II X4 830
- Motherboard
- N-Alvorix-RS880-uATX
- Memory
- 6 GB (3 - 2 GB DIMM 1333 MHz Hyundai)
- Graphics Card(s)
- ATI Radeon HD 4200
- Hard Drives
- ST375052 8AS SATA (698.64 GB)
- Antivirus
- Microsoft Security Essentials (previously Norton AV)
- Browser
- Internet Explorer 11