Solved cannot get external monitor to work

[kaschiro]

I have an hp laptop dv5115nr. a few months ago I install win 7 on it and it works fine. I got a samsung 22 inch lcd monitor and it will not work. I thought it might be the driver for the hp and they do not make them for the hp for the Win 7 version. so what do I do now?? I connected the monitor to my dell lap top and no problem works fine. has anybody had such a problem.
Kas

 

[skyred5]

Hi there.

Have you tried going into screen resolution and take a look if the monitor is detected? Please make sure to do all hardware and physical checks, then from there we can determine the specific software cause.

Physical checks means check the VGA cables are working and tightened. Check monitor power is on. And lastly is to check if it's detected by your laptop.

 

[kaschiro]

No, the monitor is not being detected. The monitor came with a cd I installed the data on the cd , I checked the cables every thing is there.
Kas

 

[skyred5]

Good that you found that it's not being detected. Now we can move on to the next step to find out why it is not being detected. If you can, try to change your VGA cable and see if the monitor will detect.

The CD that comes together with the monitor is the driver to install. Usually in most, if not all monitors are all plug and play and there is no installation needed.