Solved Cannot install Security Monthly Quality Rollup for Windows 7

► Snick Success KB4489878 Install

No leftovers.
Now, yes, please download it from M$ website & try to manually install it

KB4489878 x64 Product Windows 7

View attachment 407584

Good Morning Nic,

I was able to download from M$, and it installed successfully.

Funny thing, my iCloud was not working before. It kept giving me an iCloud Error.
However, after the install of KB4489878 and the reboot, it seems to be working now.
Also, on the reboot I didn't get that iCloud Error message this time.

Does this mean we're all good, no more issues ??? :D
If so I'll miss you leading me down the Microsoft correction path. :-)

:grouphug: Jenn
 

Attachments

  • KB4489878.GIF
    KB4489878.GIF
    20.7 KB · Views: 0

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium, Service Pac...Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz8 GB RamIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m7 Notebook PC
OS
Microsoft Windows 7 Home Premium, Service Pack 1 64-bit
CPU
Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz
Memory
8 GB Ram
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
IDT High Definition Audio CODEC
Hard Drives
Local Disk (C:) 697 GB Free of 909 GB
Recovery Disk (D:)
Antivirus
Webroot Secure/Anywhere 9.0.24.49
Browser
Firefox Quantum 65.0.2
Good so far. Start WU and search for updates.
 

My Computer My Computer

At a glance

Win 10 x64, Linux Lite, Win 7 x64, BlackArch,...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
► Snick Update Search

Good so far. Start WU and search for updates.

Hello Nic,

Searched for updates due:
1 Important due for Windows Defender KB915597 and
1 Optional due 2019-03 Monthly Quality Rollup for Windows 7 KB4489892.

Jenn
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium, Service Pac...Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz8 GB RamIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m7 Notebook PC
OS
Microsoft Windows 7 Home Premium, Service Pack 1 64-bit
CPU
Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz
Memory
8 GB Ram
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
IDT High Definition Audio CODEC
Hard Drives
Local Disk (C:) 697 GB Free of 909 GB
Recovery Disk (D:)
Antivirus
Webroot Secure/Anywhere 9.0.24.49
Browser
Firefox Quantum 65.0.2
Win Update working now?
 

My Computer My Computer

At a glance

Win 10 x64, Linux Lite, Win 7 x64, BlackArch,...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
► Snick Win Update

Win Update working now?

Hello Nic,

I had a 1 success (KB4489892) and 1 fail (KB915597) but I re-ran the fail and it worked.
(See attached screenshot 1 & 2).
After reboot everything looked good.

Then TODAY after the above I got a new PopUp saying I had 3 new Updates.

I ran them, 2 successes (KB2676562 & KB3118401) and 1 fail (KB3123479)
I've tried re-running the fail but it failed again. :cry:
(See attached screenshots 3 & 4)

I put them all in a zip file to keep the message from being so messy.

Thanks, Jenn
 

Attachments

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium, Service Pac...Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz8 GB RamIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m7 Notebook PC
OS
Microsoft Windows 7 Home Premium, Service Pack 1 64-bit
CPU
Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz
Memory
8 GB Ram
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
IDT High Definition Audio CODEC
Hard Drives
Local Disk (C:) 697 GB Free of 909 GB
Recovery Disk (D:)
Antivirus
Webroot Secure/Anywhere 9.0.24.49
Browser
Firefox Quantum 65.0.2
Try manual here's the link to M$ cat you want Windows 7 x64 KB3123479

If it fails, cbs.log and windowsupdate.log please
 
Last edited:

My Computer My Computer

At a glance

Win 10 x64, Linux Lite, Win 7 x64, BlackArch,...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
► Snick Manual Fail KB3123479

Try manual here's the link to M$ cat you want Windows 7 x64 KB3123479

If it fails, cbs.log and windowsupdate.log please

Hi Nic,

The manual update failed, (screenshot attached)

Also attached zip file with the logs you requested.


Jenn
 

Attachments

  • Fail.KB3123479.GIF
    Fail.KB3123479.GIF
    60.8 KB · Views: 23

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium, Service Pac...Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz8 GB RamIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m7 Notebook PC
OS
Microsoft Windows 7 Home Premium, Service Pack 1 64-bit
CPU
Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz
Memory
8 GB Ram
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
IDT High Definition Audio CODEC
Hard Drives
Local Disk (C:) 697 GB Free of 909 GB
Recovery Disk (D:)
Antivirus
Webroot Secure/Anywhere 9.0.24.49
Browser
Firefox Quantum 65.0.2
Didn't forget you JennB213
:(
Would you please upload your CBS.persist.cab files please. Location: C:\Windows\Logs\CBS
Untitled.png
 

My Computer My Computer

At a glance

Win 10 x64, Linux Lite, Win 7 x64, BlackArch,...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
► Snick CBS Log & Persist Cab Files

Didn't forget you JennB213
:(
Would you please upload your CBS.persist.cab files please. Location: C:\Windows\Logs\CBS
View attachment 407640

Hi Nic, No Problem, I sincerely understand.

I looked at your screenshot and it showed the CBS Log + the CBS Persist Cab Files
so I zipped all of those up. I hope I was supposed to include that CBS Log too. :rolleyes:

Okay, the zip file balked, I'm going to try just doing the CBS.persist.cab files.

If you want the CBS Log, just shoot me a message & I'll get it right to you.

Balked again giving me a Server Error, (screenshot attached) any idea what could be going on.

Jenn
 

Attachments

  • Server Error.GIF
    Server Error.GIF
    14.5 KB · Views: 14
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium, Service Pac...Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz8 GB RamIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m7 Notebook PC
OS
Microsoft Windows 7 Home Premium, Service Pack 1 64-bit
CPU
Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz
Memory
8 GB Ram
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
IDT High Definition Audio CODEC
Hard Drives
Local Disk (C:) 697 GB Free of 909 GB
Recovery Disk (D:)
Antivirus
Webroot Secure/Anywhere 9.0.24.49
Browser
Firefox Quantum 65.0.2
The extension can't be .cab, it as to be .zip or .rar
try the entire CBS folder then zip is 8.95 MB max
 

My Computer My Computer

At a glance

Win 10 x64, Linux Lite, Win 7 x64, BlackArch,...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium, Service Pac...Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz8 GB RamIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m7 Notebook PC
OS
Microsoft Windows 7 Home Premium, Service Pack 1 64-bit
CPU
Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz
Memory
8 GB Ram
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
IDT High Definition Audio CODEC
Hard Drives
Local Disk (C:) 697 GB Free of 909 GB
Recovery Disk (D:)
Antivirus
Webroot Secure/Anywhere 9.0.24.49
Browser
Firefox Quantum 65.0.2
Persist Cab#1

Btw, I had to zip it, said invalid file when I tried to attach just the cab file.

More to come as soon as I zip them.:rolleyes:

Jenn
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium, Service Pac...Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz8 GB RamIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m7 Notebook PC
OS
Microsoft Windows 7 Home Premium, Service Pack 1 64-bit
CPU
Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz
Memory
8 GB Ram
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
IDT High Definition Audio CODEC
Hard Drives
Local Disk (C:) 697 GB Free of 909 GB
Recovery Disk (D:)
Antivirus
Webroot Secure/Anywhere 9.0.24.49
Browser
Firefox Quantum 65.0.2
You can add all of them to the zipped folder by drag and drop
 

My Computer My Computer

At a glance

Win 10 x64, Linux Lite, Win 7 x64, BlackArch,...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
Persist Cab#2

Persist Cab Log #2
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium, Service Pac...Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz8 GB RamIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m7 Notebook PC
OS
Microsoft Windows 7 Home Premium, Service Pack 1 64-bit
CPU
Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz
Memory
8 GB Ram
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
IDT High Definition Audio CODEC
Hard Drives
Local Disk (C:) 697 GB Free of 909 GB
Recovery Disk (D:)
Antivirus
Webroot Secure/Anywhere 9.0.24.49
Browser
Firefox Quantum 65.0.2
Persist Cab#3

Persist #3 Balking on this one with that Server Error Message again.

I'll go ahead and try #4 and #5 and see what happens.

Jenn
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium, Service Pac...Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz8 GB RamIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m7 Notebook PC
OS
Microsoft Windows 7 Home Premium, Service Pack 1 64-bit
CPU
Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz
Memory
8 GB Ram
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
IDT High Definition Audio CODEC
Hard Drives
Local Disk (C:) 697 GB Free of 909 GB
Recovery Disk (D:)
Antivirus
Webroot Secure/Anywhere 9.0.24.49
Browser
Firefox Quantum 65.0.2
Persist #4

Persist #4 This one worked ?????
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium, Service Pac...Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz8 GB RamIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m7 Notebook PC
OS
Microsoft Windows 7 Home Premium, Service Pack 1 64-bit
CPU
Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz
Memory
8 GB Ram
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
IDT High Definition Audio CODEC
Hard Drives
Local Disk (C:) 697 GB Free of 909 GB
Recovery Disk (D:)
Antivirus
Webroot Secure/Anywhere 9.0.24.49
Browser
Firefox Quantum 65.0.2
Persist #5

Persist #5 Okay this one is okay too.

Going back and trying #3

Jenn
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium, Service Pac...Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz8 GB RamIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m7 Notebook PC
OS
Microsoft Windows 7 Home Premium, Service Pack 1 64-bit
CPU
Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz
Memory
8 GB Ram
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
IDT High Definition Audio CODEC
Hard Drives
Local Disk (C:) 697 GB Free of 909 GB
Recovery Disk (D:)
Antivirus
Webroot Secure/Anywhere 9.0.24.49
Browser
Firefox Quantum 65.0.2
Persist #3 FAIL

Persist #3 Nope, still the Server Error; think I'll try to .rar it and see what happens
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium, Service Pac...Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz8 GB RamIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m7 Notebook PC
OS
Microsoft Windows 7 Home Premium, Service Pack 1 64-bit
CPU
Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz
Memory
8 GB Ram
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
IDT High Definition Audio CODEC
Hard Drives
Local Disk (C:) 697 GB Free of 909 GB
Recovery Disk (D:)
Antivirus
Webroot Secure/Anywhere 9.0.24.49
Browser
Firefox Quantum 65.0.2
Persist #3 FAIL

Tried the .rar file for Persist #3, the .rar file wouldn't send either.

I have no clue why the others sent and #3 balked.

Sending you a screenshot of them in my folder, I don't see anything different except #3 is larger.

Maybe you'll see something I don't.

Jenn
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium, Service Pac...Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz8 GB RamIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion m7 Notebook PC
OS
Microsoft Windows 7 Home Premium, Service Pack 1 64-bit
CPU
Intel(R) Core(TM) CPU i7-3610QM CPU 2.30 GHz
Memory
8 GB Ram
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
IDT High Definition Audio CODEC
Hard Drives
Local Disk (C:) 697 GB Free of 909 GB
Recovery Disk (D:)
Antivirus
Webroot Secure/Anywhere 9.0.24.49
Browser
Firefox Quantum 65.0.2
downloaded the cabs, now the fun part!
The zip limit is 8.95 MB
The rar limit is 8.00 MB
Cab file #3 36,171 KB = 36.171 MB
Do you have M$ OneDrive, Google Drive, Dropbox or another cloud storage you could upload it to?
 

My Computer My Computer

At a glance

Win 10 x64, Linux Lite, Win 7 x64, BlackArch,...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
Back
Top