Benteke
Member
Windows 7 won't update
Hello, I recently replaced a defective HDD in my laptop with a new WD Black 750G HDD, re-installed my Windows 7 image using my recovery DVDs, but can't seem to update Windows OR start Windows Defender (error 0x8e5e0247). I followed the steps from "Windows Update Posting Instructions" and am listing the results:-
1. System Update Readiness Tool installation resulted in error:0xc8000247.
2. Also performed SFC Scan three separate times and received the same "WRP found corrupt files but was unable to fix some of them." (see attached CBS)
When I manually try to install updates, I get "Windows Update cannot check for updates because the service is not running. Restart your computer." But if look in local services (Task Manager) Windows Update is started & running.
Any help in resolving this issue would be greatly appreciated.
PS: There were some programs included in the restore, Norton AV being one of them. I uninstalled it, then downloaded the Norton Removal Tool & ran that as well. I'm mentioning this because it was recommended several times in other threads regarding this same error.
Hello, I recently replaced a defective HDD in my laptop with a new WD Black 750G HDD, re-installed my Windows 7 image using my recovery DVDs, but can't seem to update Windows OR start Windows Defender (error 0x8e5e0247). I followed the steps from "Windows Update Posting Instructions" and am listing the results:-
1. System Update Readiness Tool installation resulted in error:0xc8000247.
2. Also performed SFC Scan three separate times and received the same "WRP found corrupt files but was unable to fix some of them." (see attached CBS)
When I manually try to install updates, I get "Windows Update cannot check for updates because the service is not running. Restart your computer." But if look in local services (Task Manager) Windows Update is started & running.
Any help in resolving this issue would be greatly appreciated.
PS: There were some programs included in the restore, Norton AV being one of them. I uninstalled it, then downloaded the Norton Removal Tool & ran that as well. I'm mentioning this because it was recommended several times in other threads regarding this same error.
Last edited:
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Fujitsu LifeBook AH550
- OS
- Windows 7 Home Premium x64 SP1
