Cannot Play WMA files from one or more sites.

soho1

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Power User
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Problem: I am trying to play the sound "samples" from Ringtones & Downloads for Cellphones from Virgin Mobile
but nothing plays; nothing launches.

On mouseover of the play icon (a little speaker) the status bar in IE8 shows: mms://stream2.modtones.com:554/wma/539673.wma (for example).

Now, sound is working on my PC and I can listen to iTunes and Windows Media Player too. (Even at the same time, albeit strangely perverse).

I have run FixIt to check for Media Player problems and for IE problems but found nothing.

Where do I go from here?
 

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Win 7 Pro 64-bitIntel Core i516 GB Dell, 6 GB ToshibaIntel crap on both but Dell also has nVidia G...
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Dell Insprion 7559 next to a Toshiba Portege
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Win 7 Pro 64-bit
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Intel Core i5
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Intel
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internal and external ACER KA270H 27"
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SSD 256 GB plus numerous WD Red or Purple on USB3 docks. Used to buy a lot of Seagate but tossed them the second time I got unrecoverable disc corruption in the midst of use.
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Garage Mouse SW and some cheap Amazon China made USB device
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Garage Mouse and some cheap Amazon China made USB device
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Defender, Malwarebytes Premium and Kaspersky
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IE 11, and Chrome something
FYI, I found that websites that have non-streaming WMA files play just fine, as Windows Media pops up and plays those. So, it is something with streaming.
 

My Computer My Computer

At a glance

Win 7 Pro 64-bitIntel Core i516 GB Dell, 6 GB ToshibaIntel crap on both but Dell also has nVidia G...
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Insprion 7559 next to a Toshiba Portege
OS
Win 7 Pro 64-bit
CPU
Intel Core i5
Motherboard
Intel
Memory
16 GB Dell, 6 GB Toshiba
Graphics Card(s)
Intel crap on both but Dell also has nVidia GeForce GTX960M
Sound Card
RealTek
Monitor(s) Displays
internal and external ACER KA270H 27"
Screen Resolution
1920x1080
Hard Drives
SSD 256 GB plus numerous WD Red or Purple on USB3 docks. Used to buy a lot of Seagate but tossed them the second time I got unrecoverable disc corruption in the midst of use.
Keyboard
Garage Mouse SW and some cheap Amazon China made USB device
Mouse
Garage Mouse and some cheap Amazon China made USB device
Internet Speed
50 Mbps (allegedly, depends on server)
Antivirus
Defender, Malwarebytes Premium and Kaspersky
Browser
IE 11, and Chrome something

Attachments

  • ringtones.jpg
    ringtones.jpg
    21.3 KB · Views: 5

My Computer My Computer

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Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
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Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
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INTEL/D975XBX2
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ATI Radeon HD 2600 Pro
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Avira Internet Security
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IE 11
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ATI HDMI Audio
Strange ... I can get the file to run on WMP, I know my being able to listen to it doesn't help you, tho'
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
No. No popups.

Interestingly, the design of this particular website is different for ringtones and ringbacktones. The ringbacks require an active-X download that installs and plays the ringbacktones just fine.

Unfortunately, the ringtones are streamed and I get no pop-up for the ringtones.

Of course, I don't really care how their website is designed, what bothers me is that IE is not functioning somehow to recognize the streaming WVA and play it. A download WVA plays just fine (other sites). I don't have any other streaming WVA examples.
 

My Computer My Computer

At a glance

Win 7 Pro 64-bitIntel Core i516 GB Dell, 6 GB ToshibaIntel crap on both but Dell also has nVidia G...
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Insprion 7559 next to a Toshiba Portege
OS
Win 7 Pro 64-bit
CPU
Intel Core i5
Motherboard
Intel
Memory
16 GB Dell, 6 GB Toshiba
Graphics Card(s)
Intel crap on both but Dell also has nVidia GeForce GTX960M
Sound Card
RealTek
Monitor(s) Displays
internal and external ACER KA270H 27"
Screen Resolution
1920x1080
Hard Drives
SSD 256 GB plus numerous WD Red or Purple on USB3 docks. Used to buy a lot of Seagate but tossed them the second time I got unrecoverable disc corruption in the midst of use.
Keyboard
Garage Mouse SW and some cheap Amazon China made USB device
Mouse
Garage Mouse and some cheap Amazon China made USB device
Internet Speed
50 Mbps (allegedly, depends on server)
Antivirus
Defender, Malwarebytes Premium and Kaspersky
Browser
IE 11, and Chrome something
Hmm, I downloaded your VLC Player suggestion. I am not famiiar with it but tried to stream mms://stream2.modtones.com:554/wma/540157.wma and was not able to get it to play.
 

My Computer My Computer

At a glance

Win 7 Pro 64-bitIntel Core i516 GB Dell, 6 GB ToshibaIntel crap on both but Dell also has nVidia G...
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Insprion 7559 next to a Toshiba Portege
OS
Win 7 Pro 64-bit
CPU
Intel Core i5
Motherboard
Intel
Memory
16 GB Dell, 6 GB Toshiba
Graphics Card(s)
Intel crap on both but Dell also has nVidia GeForce GTX960M
Sound Card
RealTek
Monitor(s) Displays
internal and external ACER KA270H 27"
Screen Resolution
1920x1080
Hard Drives
SSD 256 GB plus numerous WD Red or Purple on USB3 docks. Used to buy a lot of Seagate but tossed them the second time I got unrecoverable disc corruption in the midst of use.
Keyboard
Garage Mouse SW and some cheap Amazon China made USB device
Mouse
Garage Mouse and some cheap Amazon China made USB device
Internet Speed
50 Mbps (allegedly, depends on server)
Antivirus
Defender, Malwarebytes Premium and Kaspersky
Browser
IE 11, and Chrome something
When I do it I here this horrible sound. Oh wait. I selected a Justin Bieber song. No wonder.

But seriously, I'm not having an issue. I'm not using IE8 though. I'm using Chrome and can't try IE8 because I have it turned off. (well technically I could turn it back on but really don't want to). I did get a pop-up about it trying to launch WMP being a possible attack on my PC. I had to click "allow". It could be that IE8 automatically blocks it in some way, shape or form. Would you mind installing Firefox or Chrome and trying again. This is the only way I know of to confirm whether or not IE8 is the problem.
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 64-bitIntel Core i5-2450M @2.5 GHz6 GB DDR3 1333MHzIntel HD 3000
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
They could all be horrible sounds, but I cannot tell yet.
Anyway, I installed Chrome and nothing plays, nor do any windows open.
I installed Mozilla, which popped up a window asking for an application to play the file. I pointed it at VLC, which has the same behavior as when I just try to open the network URL.... does not play.
From the VLC network URL, I at least get a message:
Your input can't be opened:
VLC is unable to open the MRL 'mms://stream2.modtones.com:554/wma/540157.wma'.
I checkd my router, but I don't see any errors there.
 

My Computer My Computer

At a glance

Win 7 Pro 64-bitIntel Core i516 GB Dell, 6 GB ToshibaIntel crap on both but Dell also has nVidia G...
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Insprion 7559 next to a Toshiba Portege
OS
Win 7 Pro 64-bit
CPU
Intel Core i5
Motherboard
Intel
Memory
16 GB Dell, 6 GB Toshiba
Graphics Card(s)
Intel crap on both but Dell also has nVidia GeForce GTX960M
Sound Card
RealTek
Monitor(s) Displays
internal and external ACER KA270H 27"
Screen Resolution
1920x1080
Hard Drives
SSD 256 GB plus numerous WD Red or Purple on USB3 docks. Used to buy a lot of Seagate but tossed them the second time I got unrecoverable disc corruption in the midst of use.
Keyboard
Garage Mouse SW and some cheap Amazon China made USB device
Mouse
Garage Mouse and some cheap Amazon China made USB device
Internet Speed
50 Mbps (allegedly, depends on server)
Antivirus
Defender, Malwarebytes Premium and Kaspersky
Browser
IE 11, and Chrome something
The horrible sound thing was a joke. You might have been joking too, but I'm not sure.

Did you try pointing it toward WMP as well? Beyond that I'm not sure what else can be done. Hopefully someone else knows the answer.
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 64-bitIntel Core i5-2450M @2.5 GHz6 GB DDR3 1333MHzIntel HD 3000
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
Your firewall or Antivirus may be blocking the file from playing. Check your settings.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
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