cannot setup my bluetooth headset as default device

[jean p]

Hello I'm getting desperate all driver correct installed com ports are right device are installed and get recognized but can't set as default divice everything is greyed out.Firstpic i got the failure message turn on your device 2nd 4rd pic everything is greyed out How can i fix this problem

 

[torchwood]

Hi Jean,

try it when there connected.

Do you have a an Audio manager in your control panel - if so set the defaults there.


Roy

 

[jean p]

Hi Roy


thank you for the quick response unfortunately I don't have an audio manager I have no idea where the problem could be because I have aslo re install everything.

 

[wither 2]

Did you get this resolved?

If not, click on Properties in the 3rd screen shot. Is it set to use that device?