Cannot Turn off Windows Firewall

[boweasel]

64 bit version. I'm trying to work through an iTunes problem - it tells me that the iTunes application could not be opened - and in an effort to diagnose the problem I wanted to turn off the firewall on my antivirus.

I turned off AVG, but when I go to Control Panel and click on Windows Firewall it reads:

Home or work (private) networks Not Connected
Windows Firewall state On

Public networks Connected
Windows Firewall state On

There is an option on the left 'Turn Windows Firewall on or off' that does turn blue and becomes underscored when I hover the mouse over it. But left or right clicking produce no result.

 

[Lemur]

Are you going to Windows Firewall or Windows Firewall with Advanced Security?

Windows 7 Firewall Review & Guide - Learn Windows Firewall Options

 

[boweasel]

Just Windows Firewall

 

[Lemur]

Do you have a third party firewall?
Also, check for malware using malware bytes.

 

[boweasel]

No Malware. Already ran thru MalwareBytes. And no 3rd party firewall.

 

[brianzion]

go to services and disable it there

1. left click start orb
2. type services in start menu search box
3. in results click services
4. find windows firewall in the list
5. right click on it
6. go down to properties and click
7. in the general tab you will see a box start up type
8. scroll down till you see disabled and click
9. click apply
10. click ok
11. close services

reboot

 

[boweasel]

Yeah, I'd already considered that, but I thought the fact that I couldn't turn it off in a normal manner was indicative of a bigger problem - one that may be affecting my inability to run iTunes.

 

[Bill2]

You can try turning off the firewall from the command line. Click Start orb, type cmd in the box, then right click on the result and click Run as administrator.

At the prompt, type: netsh firewall set opmode disable

Now check the status. To turn the firewall on again type: netsh firewall set opmode enable

But try running a sfc scan to fix corrupted system files, if any.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[boweasel]

Well, since I can turn the Firewall of through services.msc, there's really no need to do through a command line. I tried it just for kicks, and it does work, although I get a msg about netsh firewall being deprecated.

I just thought that since I am unable to do anything with the left pane of the Firewall page, other than click Advanced Settings, it might be part of a larger problem that is causing to not be able to open iTunes.