Cannot upgrade IE 8 to IE 11

bmaliken

New member
Local time
6:50 PM
Messages
1
Some updates we not installed...
Error(s) found:
Code 5
Code 9C59

Ran Microsoft Genuine Advantage Diagnostic Tool...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-P4P6B-BCVDQ-6VP3C
Windows Product Key Hash: RcnLfFK37P0qL3fbciWe1/yxTjs=
Windows Product ID: 00371-OEM-9314227-49262
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {CFAE00CD-1D2C-4342-B9AF-2C45E2E15C1F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150202-1526
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002



HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAQABAAAAAQABAAEAHKKYMzpbcu6sJc5whHfuFn63GIuWYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG
SSDT SataRe SataTabl
SSDT SataRe SataTabl
SSDT SataRe SataTabl




Cleaned up all Temp files...

Ran sfc scannow. C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

Reset Windows updates.
Ran the update readiness tool and then update to SP-1


Same error

Now what?
 

Attachments

My Computer My Computer

At a glance

WIndows 7 ProfessionalInter i516 gig
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
WIndows 7 Professional
CPU
Inter i5
Motherboard
Gigabyte
Memory
16 gig
Hard Drives
500gb
Antivirus
Windows Security
Browser
IE, Chrome, Firefox
Have you tried download IE 11 from Download Center?
If you did,try installing.
If it can't install,Windows Update will recognize it after some time of failure to install IE 11 and will try to install IE 9 and IE 10.
After installing one of the older versions,you'll have IE 11 available as an optional or recommended update.Then it may be able to install IE 11 well.
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64 bitIntel Core i3-3110M Ivy Bridge4,00GB Single-Channel DDR3 798 MHzIntel HD Graphics 4000,Nvidia GeForce 610M
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo G580 20150
OS
Windows 7 Ultimate SP1 64 bit
CPU
Intel Core i3-3110M Ivy Bridge
Motherboard
Lenovo INVALID U3E1 (Ivy Bridge)
Memory
4,00GB Single-Channel DDR3 798 MHz
Graphics Card(s)
Intel HD Graphics 4000,Nvidia GeForce 610M
Sound Card
Conexant HD SmartAudio
Monitor(s) Displays
Generic PnP Monitor, Sony BRAVIA KDL-46D3500 Full HD TV
Screen Resolution
1366x768, 1920x1080
Hard Drives
Seagate ST1000LM024 HN-M101MBB 1TB
Keyboard
AccuType
Internet Speed
72 Mbps
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 11
Other Info
PLDS DVD-RW DS8ABSH SCSI Device
VMware Workstation 11
Microsoft Office 2007 Enterprise,2010 Professional Plus,2013 Professional Plus
Sony MDR-XD150 Headset

VM's:Windows Vista SP2 x64,Windows Server 2003 Enterprise SP2 x86,Windows Server 2008 x86,Windows XP Professional x64 SP2
Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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