JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser .
Solved Cannot upgrade to Internet Explorer 10 (failing updates)
I reinstalled windows after buying a new SSD drive. The computer kept shutting down during updates. Turned out to be that I did a poor job of dusting the computer when I upgraded the drive and the cpu fan just pulled in the loose dust.
I was able to install most updates after much trying but the IE 10/11 ones won't seem to work.
I am getting error code 9c57 when I try.
I installed the System Update Readiness Tool (SURT) and have run the scan and attached the logs.
Thanks for any help you can provide.
Windows 7 Home Premium 64-bit SP1 AMD Phenom II X6 1035T 4 x Samsung M378B5673EH1-CH9 PC3-10700 (667 M... ATI Radeon HD 5750 Computer typePC/Desktop Computer Manufacturer/Model NumberAcer OSWindows 7 Home Premium 64-bit SP1 CPUAMD Phenom II X6 1035T MotherboardAsus M4A785T-M (as original Acer was replaced) Memory4 x Samsung M378B5673EH1-CH9 PC3-10700 (667 MHz) 2048MB Graphics Card(s)ATI Radeon HD 5750 Sound Cardn/a Monitor(s) DisplaysAcer 236H Screen Resolution1920 x 1080 Hard DrivesADATA 256 GB SSD
2T Spinner
1.5 Spinner AntivirusWindows Defender BrowserChrome, IE9
R.I.P.
Guru
Gold Member
VIP
Start over, re install windows again.
Windows 10 Pro x64 Intel Core i7 6700K GSkill TridentZ RGB 16GB 3600 16-16-16-36 EVGA GTX 980 Ti SC x2 Computer typePC/Desktop Computer Manufacturer/Model NumberSkylake Special #666 OSWindows 10 Pro x64 CPUIntel Core i7 6700K MotherboardAsus Sabertooth Z170 Mark 1 MemoryGSkill TridentZ RGB 16GB 3600 16-16-16-36 Graphics Card(s)EVGA GTX 980 Ti SC x2 Sound CardRealtek High Definition Monitor(s) DisplaysAOC G2460PG Screen Resolution1920 x 1080 144Hz Hard DrivesSamsung 860 Pro 256GB, Seagate Barracuda 4TB x2 PSUEVGA 1000 P2, EVGA White Custom Braided Cables CaseCorsair Vengeance C70 Gunmetal Black CoolingCorsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut KeyboardLogitech G910 Orion Spectrum MouseLogitech G700s Internet SpeedVerizon Fios Quantum Gateway 75/75 AntivirusWindows Defender, Malwarebytes Free 3.8.3 BrowserChrome Other InfoCorsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
New member
Thread Starter
Thanks AddRAM. I was afraid you'd say that. Everything seems to be working fine otherwise, but I suppose there could be more timebombs in there.
Windows 7 Home Premium 64-bit SP1 AMD Phenom II X6 1035T 4 x Samsung M378B5673EH1-CH9 PC3-10700 (667 M... ATI Radeon HD 5750 Computer typePC/Desktop Computer Manufacturer/Model NumberAcer OSWindows 7 Home Premium 64-bit SP1 CPUAMD Phenom II X6 1035T MotherboardAsus M4A785T-M (as original Acer was replaced) Memory4 x Samsung M378B5673EH1-CH9 PC3-10700 (667 MHz) 2048MB Graphics Card(s)ATI Radeon HD 5750 Sound Cardn/a Monitor(s) DisplaysAcer 236H Screen Resolution1920 x 1080 Hard DrivesADATA 256 GB SSD
2T Spinner
1.5 Spinner AntivirusWindows Defender BrowserChrome, IE9
R.I.P.
Guru
Gold Member
VIP
You`ll be done in 15 minutes
Did you setup the ssd first ? Align it etc ?
Windows 10 Pro x64 Intel Core i7 6700K GSkill TridentZ RGB 16GB 3600 16-16-16-36 EVGA GTX 980 Ti SC x2 Computer typePC/Desktop Computer Manufacturer/Model NumberSkylake Special #666 OSWindows 10 Pro x64 CPUIntel Core i7 6700K MotherboardAsus Sabertooth Z170 Mark 1 MemoryGSkill TridentZ RGB 16GB 3600 16-16-16-36 Graphics Card(s)EVGA GTX 980 Ti SC x2 Sound CardRealtek High Definition Monitor(s) DisplaysAOC G2460PG Screen Resolution1920 x 1080 144Hz Hard DrivesSamsung 860 Pro 256GB, Seagate Barracuda 4TB x2 PSUEVGA 1000 P2, EVGA White Custom Braided Cables CaseCorsair Vengeance C70 Gunmetal Black CoolingCorsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut KeyboardLogitech G910 Orion Spectrum MouseLogitech G700s Internet SpeedVerizon Fios Quantum Gateway 75/75 AntivirusWindows Defender, Malwarebytes Free 3.8.3 BrowserChrome Other InfoCorsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
New member
Thread Starter
This file might have some more things to help figure out if there is a spot fix.
Windows 7 Home Premium 64-bit SP1 AMD Phenom II X6 1035T 4 x Samsung M378B5673EH1-CH9 PC3-10700 (667 M... ATI Radeon HD 5750 Computer typePC/Desktop Computer Manufacturer/Model NumberAcer OSWindows 7 Home Premium 64-bit SP1 CPUAMD Phenom II X6 1035T MotherboardAsus M4A785T-M (as original Acer was replaced) Memory4 x Samsung M378B5673EH1-CH9 PC3-10700 (667 MHz) 2048MB Graphics Card(s)ATI Radeon HD 5750 Sound Cardn/a Monitor(s) DisplaysAcer 236H Screen Resolution1920 x 1080 Hard DrivesADATA 256 GB SSD
2T Spinner
1.5 Spinner AntivirusWindows Defender BrowserChrome, IE9
New member
Thread Starter
I don't know what aligning the SSD means. I did set up my bios to use the AHCI.
Windows 7 Home Premium 64-bit SP1 AMD Phenom II X6 1035T 4 x Samsung M378B5673EH1-CH9 PC3-10700 (667 M... ATI Radeon HD 5750 Computer typePC/Desktop Computer Manufacturer/Model NumberAcer OSWindows 7 Home Premium 64-bit SP1 CPUAMD Phenom II X6 1035T MotherboardAsus M4A785T-M (as original Acer was replaced) Memory4 x Samsung M378B5673EH1-CH9 PC3-10700 (667 MHz) 2048MB Graphics Card(s)ATI Radeon HD 5750 Sound Cardn/a Monitor(s) DisplaysAcer 236H Screen Resolution1920 x 1080 Hard DrivesADATA 256 GB SSD
2T Spinner
1.5 Spinner AntivirusWindows Defender BrowserChrome, IE9
New member
Thread Starter
Windows 7 Home Premium 64-bit SP1 AMD Phenom II X6 1035T 4 x Samsung M378B5673EH1-CH9 PC3-10700 (667 M... ATI Radeon HD 5750 Computer typePC/Desktop Computer Manufacturer/Model NumberAcer OSWindows 7 Home Premium 64-bit SP1 CPUAMD Phenom II X6 1035T MotherboardAsus M4A785T-M (as original Acer was replaced) Memory4 x Samsung M378B5673EH1-CH9 PC3-10700 (667 MHz) 2048MB Graphics Card(s)ATI Radeon HD 5750 Sound Cardn/a Monitor(s) DisplaysAcer 236H Screen Resolution1920 x 1080 Hard DrivesADATA 256 GB SSD
2T Spinner
1.5 Spinner AntivirusWindows Defender BrowserChrome, IE9
How many days did you allow Windows Update to sort itself out? I'd give it a few more days, Check for Updates daily and install all Important and Optional in case there are some which need to be installed first.
New member
Thread Starter
gregrocker,
Thank you. It's been a couple of weeks and I've been trying every update.
Windows 7 Home Premium 64-bit SP1 AMD Phenom II X6 1035T 4 x Samsung M378B5673EH1-CH9 PC3-10700 (667 M... ATI Radeon HD 5750 Computer typePC/Desktop Computer Manufacturer/Model NumberAcer OSWindows 7 Home Premium 64-bit SP1 CPUAMD Phenom II X6 1035T MotherboardAsus M4A785T-M (as original Acer was replaced) Memory4 x Samsung M378B5673EH1-CH9 PC3-10700 (667 MHz) 2048MB Graphics Card(s)ATI Radeon HD 5750 Sound Cardn/a Monitor(s) DisplaysAcer 236H Screen Resolution1920 x 1080 Hard DrivesADATA 256 GB SSD
2T Spinner
1.5 Spinner AntivirusWindows Defender BrowserChrome, IE9