Canon PIXMA MX700 Printer

yutsi

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My Canon PIXMA MX700 Printer isn't functioning as a network printer. During installation of it as a network printer, what it does is say "Communicating with printer." for a while and
then it says "The printer in the network could not be detected
automatically. Set the IP address of the printer to be connected." And no
matter what I select it starts over with "Communicating with printer." I corresponded with Canon via email, but in the end they just said to call their technical support. The printer is wired into the modem and plugged into the computer via USB, so I don't get the problem.
 

My Computer My Computer

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Windows 7 Home Premium x64Pentium Dual-Core CPU T4400 @ 2.20GHz3 GBMobile Intel 4 Series Express Chipset Family
Computer Manufacturer/Model Number
Dell Inspiron 1545
OS
Windows 7 Home Premium x64
CPU
Pentium Dual-Core CPU T4400 @ 2.20GHz
Motherboard
Dell Inspiron 1545 Motherboard
Memory
3 GB
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Mobile Intel 4 Series Express Chipset Family
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IDT High Definition Audio
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1366x768
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ST9250315AS
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Dell Inspiron 1545 Case
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Dell Inspiron 1545 Cooling
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Standard PS/2 Keyboard
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Dell Touchpad
Internet Speed
54.0 Mbps
On my Canon MX870 I use the wireless connection but there is also an eithernet port. I believe what you are seeing is the wireless wizard attempting to connect wirelessly to the printer.

If you are using the wired or wireless connection you should not need to use the USB connection on the printer. Perhaps this has something to do with the problem?

Does the printer show up on the Windows 7 network map? Does it show as being connected in the routers settings?
 

My Computer My Computer

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Windows 7 Ult, Windows 8.1 Pro,Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHzG.Skill PC2 9600 1200Mhz 5 5 5 15 2TGTX480
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
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Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
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ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
On my Canon MX870 I use the wireless connection but there is also an eithernet port. I believe what you are seeing is the wireless wizard attempting to connect wirelessly to the printer.

If you are using the wired or wireless connection you should not need to use the USB connection on the printer. Perhaps this has something to do with the problem?

Does the printer show up on the Windows 7 network map? Does it show as being connected in the routers settings?
If I unplug the USB cord, it stays at the Printer Connection window.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Pentium Dual-Core CPU T4400 @ 2.20GHz3 GBMobile Intel 4 Series Express Chipset Family
Computer Manufacturer/Model Number
Dell Inspiron 1545
OS
Windows 7 Home Premium x64
CPU
Pentium Dual-Core CPU T4400 @ 2.20GHz
Motherboard
Dell Inspiron 1545 Motherboard
Memory
3 GB
Graphics Card(s)
Mobile Intel 4 Series Express Chipset Family
Sound Card
IDT High Definition Audio
Screen Resolution
1366x768
Hard Drives
ST9250315AS
PSU
Dell Charger
Case
Dell Inspiron 1545 Case
Cooling
Dell Inspiron 1545 Cooling
Keyboard
Standard PS/2 Keyboard
Mouse
Dell Touchpad
Internet Speed
54.0 Mbps
Apparently the USB is only required for the initial set up of the printer.

I did find an add on tool from Canon that is supposed to make the installation with Windows 7 work better.
PIXMA MX700

There is also an updated firmware for Windows 7 that might help, dated 8/5/10 version 1.080.

Canon U.S.A. : Support & Drivers : PIXMA MX700

One other problem I noticed is that your default gateway isn't showing up correctly in the ipconfig read out for the MX700
(43)Mode. . . . . . . . . . . . . : Auto
(44)IP Address. . . . . . . . . . : 192.168.1.123 < IP looks ok here
(45)Subnet Mask . . . . . . . . . : 255.255.255.0
(46)Default Gateway . . . . . . . : 0.0.0.0 <should be 192.168.0.1
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ult, Windows 8.1 Pro,Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHzG.Skill PC2 9600 1200Mhz 5 5 5 15 2TGTX480
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Here's the network information:

========================================
Network Information
========================================

----------------------------------------
General Info.
----------------------------------------
(01)Date. . . . . . . . . . . . . . . . . : 2010/Sep/14 16:56:31
(02)Model . . . . . . . . . . . . . . . . : Canon MX700 series Printer
(03)Printer . . . . . . . . . . . . . : Canon MX700 series Printer
(05)Scanner . . . . . . . . . . . . . : N/A
(06)Card Slot . . . . . . . . . . . . : Not mapped
(07)Fax . . . . . . . . . . . . . . . : USB FAX


----------------------------------------
Application Info.
----------------------------------------
(11)Port Name . . . . . . . . . . . . . . : USB002
(14)Application Name. . . . . . . . . . . : Canon IJ Network Setup; Set Printer IP Address(Wired)
(15)Application Version . . . . . . . . . : 2.5.5.0
(16)Printer . . . . . . . . . . . . . . . : Canon MX700 series Printer

----------------------------------------
NIC Info.
----------------------------------------
(21)Printer . . . . . . . . . . . . . . . : Canon MX700 series Printer
(22)Firmware Version. . . . . . . . . . . : 1.110

Wired LAN
(40)Wired LAN Enabled . . . . . . : YES
(41)MAC Address . . . . . . . . . : 00-00-85-CE-D1-FE

(42)Link Status . . . . . . . . . : Inactive

TCP/IP
(43)Mode. . . . . . . . . . . . . : Auto
(44)IP Address. . . . . . . . . . : 192.168.1.123
(45)Subnet Mask . . . . . . . . . : 255.255.255.0
(46)Default Gateway . . . . . . . : 0.0.0.0

(47)Admin Password ON . . . . . . . . . . : YES
Printer Access Control
(48)MAC Address Enable. . . . . . : NO
(49)IP Address Enable . . . . . . : NO
(50)Device Status . . . . . . . . . . . . : Available
Printer User Name
(52)Wired Name. . . . . . . . . . :
(53)Card Slot Enable. . . . . . . . . . . : YES
(54)Default Name. . . . . . . . . . . : 000000CED1FE\canon_memory

----------------------------------------
PC Info.
----------------------------------------
(61)SSID Info.
Wireless adapter Name . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
SSID. . . . . . . . . . . . . . . . . : lucas

(62)IP Configuration Info.
Windows IP Configuration

Host Name . . . . . . . . . . . . : Yutsi-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : chn.comcast.net

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : chn.comcast.net
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 70-1A-04-88-E4-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ca5:669:2c88:4ad5%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, September 14, 2010 4:01:19 PM
Lease Expires . . . . . . . . . . : Tuesday, September 14, 2010 5:31:20 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 225450500
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A1-11-88-00-25-64-74-B8-FF
DNS Servers . . . . . . . . . . . : 68.87.64.150
68.87.75.198
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : chn.comcast.net
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : 00-25-64-74-B8-FF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e990:650c:7bd9:2a70%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, September 14, 2010 4:01:18 PM
Lease Expires . . . . . . . . . . : Tuesday, September 14, 2010 5:31:18 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234890596
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A1-11-88-00-25-64-74-B8-FF
DNS Servers . . . . . . . . . . . : 68.87.64.150
68.87.75.198
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Gbridge Virtual Private Network Adapter
Physical Address. . . . . . . . . : 02-50-F2-CE-82-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8c95:17d8:3cfb:7f1%14(Preferred)
IPv4 Address. . . . . . . . . . . : 10.239.108.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Lease Obtained. . . . . . . . . . : Tuesday, September 14, 2010 4:01:28 PM
Lease Expires . . . . . . . . . . : Wednesday, September 15, 2010 4:01:27 PM
Default Gateway . . . . . . . . . : 10.239.255.254
DHCP Server . . . . . . . . . . . : 10.239.255.254
DHCPv6 IAID . . . . . . . . . . . : 419582194
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A1-11-88-00-25-64-74-B8-FF
DNS Servers . . . . . . . . . . . : 10.239.255.254
NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter VMware Network Adapter VMnet1:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet1
Physical Address. . . . . . . . . : 00-50-56-C0-00-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c578:59dc:892f:2daf%17(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.71.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 637554774
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A1-11-88-00-25-64-74-B8-FF
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VMware Network Adapter VMnet8:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet8
Physical Address. . . . . . . . . : 00-50-56-C0-00-08
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::612e:e901:b1aa:3efd%18(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.110.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 654331990
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A1-11-88-00-25-64-74-B8-FF
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{19B8322B-3766-4B26-AAAE-06E39099B26A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F21C91A5-F8BC-4AE0-A07D-5AB9511DFCB0}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{64E4A2BE-61F3-4E47-910E-DB735ECE82A3}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.chn.comcast.net:

Connection-specific DNS Suffix . : chn.comcast.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.3%19(Preferred)
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.4%19(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 68.87.64.150
68.87.75.198
NetBIOS over Tcpip. . . . . . . . : Disabled

========================================
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Pentium Dual-Core CPU T4400 @ 2.20GHz3 GBMobile Intel 4 Series Express Chipset Family
Computer Manufacturer/Model Number
Dell Inspiron 1545
OS
Windows 7 Home Premium x64
CPU
Pentium Dual-Core CPU T4400 @ 2.20GHz
Motherboard
Dell Inspiron 1545 Motherboard
Memory
3 GB
Graphics Card(s)
Mobile Intel 4 Series Express Chipset Family
Sound Card
IDT High Definition Audio
Screen Resolution
1366x768
Hard Drives
ST9250315AS
PSU
Dell Charger
Case
Dell Inspiron 1545 Case
Cooling
Dell Inspiron 1545 Cooling
Keyboard
Standard PS/2 Keyboard
Mouse
Dell Touchpad
Internet Speed
54.0 Mbps

My Computer My Computer

At a glance

Windows 7 Enterprise x64 SP1, Ubuntu 11.04 x64Core2Quad Q6700 - 2.66 GHz8 Gig Mushkin DDR2 800 MHzEVGA NVIDIA 9800GT - 512MB DDR3
Computer Manufacturer/Model Number
Dell E520
OS
Windows 7 Enterprise x64 SP1, Ubuntu 11.04 x64
CPU
Core2Quad Q6700 - 2.66 GHz
Motherboard
Whatever the heck Dell put in there...
Memory
8 Gig Mushkin DDR2 800 MHz
Graphics Card(s)
EVGA NVIDIA 9800GT - 512MB DDR3
Monitor(s) Displays
2 x 19" ViewSonic LCD
Screen Resolution
2560x1024
Hard Drives
1 Intel X25-M 120G SSD, 1 300G VelociRaptor, 1 WD Caviar Black 1TB
PSU
PCPower & Cooling Silencer 500 Watt
Internet Speed
15/2 Roadrunner Cable
Other Info
NOD32 AV - Malwarebytes

My Computer My Computer

At a glance

Windows 7 Home Premium x64Pentium Dual-Core CPU T4400 @ 2.20GHz3 GBMobile Intel 4 Series Express Chipset Family
Computer Manufacturer/Model Number
Dell Inspiron 1545
OS
Windows 7 Home Premium x64
CPU
Pentium Dual-Core CPU T4400 @ 2.20GHz
Motherboard
Dell Inspiron 1545 Motherboard
Memory
3 GB
Graphics Card(s)
Mobile Intel 4 Series Express Chipset Family
Sound Card
IDT High Definition Audio
Screen Resolution
1366x768
Hard Drives
ST9250315AS
PSU
Dell Charger
Case
Dell Inspiron 1545 Case
Cooling
Dell Inspiron 1545 Cooling
Keyboard
Standard PS/2 Keyboard
Mouse
Dell Touchpad
Internet Speed
54.0 Mbps
Either connect the printer directly to a computer and let the computer act as a print server, or use a wired or wireless connection to a router. Not directly to a modem, and not any of the above in combination.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional x64Pentium D4.00 GBNVIDIA Quadro
Computer Manufacturer/Model Number
Dell Precision 380
OS
Windows 7 Professional x64
CPU
Pentium D
Memory
4.00 GB
Graphics Card(s)
NVIDIA Quadro
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