Can't backup my computer

imeem

New member
Member
VIP
Local time
11:52 PM
Messages
387
(Mods, please move this thread if it is the wrong section)

Whenever I try to back my computer with Windows Backup, I keep getting this error message :mad:

I'm trying to back it up to my new WD My Book Essential 1 GB WDBAAF0010HBK.
I installed the latest firmware for the drive, but I did not install the software.
 

Attachments

  • Untitled.png
    Untitled.png
    11.6 KB · Views: 26
Last edited:

My Computer My Computer

At a glance

Win 7 & 10 x64Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (...8GB DDR2HD 6970 2 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer M802
OS
Win 7 & 10 x64
CPU
Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs), ~2.7GH
Motherboard
MB.SCQ07.002 MB KIT G43 ICH10R HMII EUPLOT6 ECS R
Memory
8GB DDR2
Graphics Card(s)
HD 6970 2 GB
Sound Card
Realtek ALC 888s
Monitor(s) Displays
AOC
Screen Resolution
1920x1080 60hz
Hard Drives
WD Black 1 TB

WD My Book Essential 1 TB external HDD
PSU
Corsair TX650m
Case
CM 690 II Advanced mid tower
Cooling
fan
If the error is right, it is a size issue.

Regarding the source disk: how many partitions, what size are they, which of them are you trying to back up, and how much occupied space in each of those partitions?

Regarding the destination disk: how many partitions, what size are they, and how much space is free in each of the partitions?
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
If the error is right, it is a size issue.

Regarding the source disk: how many partitions, what size are they, which of them are you trying to back up, and how much occupied space in each of those partitions?

Regarding the destination disk: how many partitions, what size are they, and how much space is free in each of the partitions?

AFAIK, my external HDD has no partitions, It's just 1 big thing. When it ask you what do you want to back up, I choose Let Windows Choose.

I have over 900 GB of free space left.
 

My Computer My Computer

At a glance

Win 7 & 10 x64Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (...8GB DDR2HD 6970 2 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer M802
OS
Win 7 & 10 x64
CPU
Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs), ~2.7GH
Motherboard
MB.SCQ07.002 MB KIT G43 ICH10R HMII EUPLOT6 ECS R
Memory
8GB DDR2
Graphics Card(s)
HD 6970 2 GB
Sound Card
Realtek ALC 888s
Monitor(s) Displays
AOC
Screen Resolution
1920x1080 60hz
Hard Drives
WD Black 1 TB

WD My Book Essential 1 TB external HDD
PSU
Corsair TX650m
Case
CM 690 II Advanced mid tower
Cooling
fan
The MyBook comes formatted as FAT32. FAT32 has a file size limitation of 4 GB, your backup is surely larger than that. Click the start orb, in the search box type cmd, right-click the command prompt in the results and select to run as administrator. At the command prompt type
Code:
convert [drive letter for the MyBook]: /fs:ntfs without the quotes.

This will convert the drive to the NTFS format without wiping the existing data.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Phenom II X4 955 BE8 GB OCZ BE 1667EVGA GeForce GTX470 SC
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Home Premium x64
CPU
Phenom II X4 955 BE
Motherboard
Asus Sabertooth 990FX
Memory
8 GB OCZ BE 1667
Graphics Card(s)
EVGA GeForce GTX470 SC
Monitor(s) Displays
BenQ 19"
Screen Resolution
1280x1024
Hard Drives
256 GB OCZ Vertex 3 SSD
2x WD 1 TB
1x WD 2 TB
PSU
Thermaltake 850W
Case
Coolermaster Cosmos 1000
Cooling
Air
Keyboard
Logitech
Mouse
Cyborg R.A.T 7
Internet Speed
Standard RR
The MyBook comes formatted as FAT32. FAT32 has a file size limitation of 4 GB, your backup is surely larger than that. Click the start orb, in the search box type cmd, right-click the command prompt in the results and select to run as administrator. At the command prompt type
Code:
convert [drive letter for the MyBook]: /fs:ntfs without the quotes.

This will convert the drive to the NTFS format without wiping the existing data.

It came formatted to NTFS.
 

My Computer My Computer

At a glance

Win 7 & 10 x64Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (...8GB DDR2HD 6970 2 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer M802
OS
Win 7 & 10 x64
CPU
Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs), ~2.7GH
Motherboard
MB.SCQ07.002 MB KIT G43 ICH10R HMII EUPLOT6 ECS R
Memory
8GB DDR2
Graphics Card(s)
HD 6970 2 GB
Sound Card
Realtek ALC 888s
Monitor(s) Displays
AOC
Screen Resolution
1920x1080 60hz
Hard Drives
WD Black 1 TB

WD My Book Essential 1 TB external HDD
PSU
Corsair TX650m
Case
CM 690 II Advanced mid tower
Cooling
fan
Does this mean that I have to use the software that came with the hard drive to back up my computer?
 

My Computer My Computer

At a glance

Win 7 & 10 x64Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (...8GB DDR2HD 6970 2 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer M802
OS
Win 7 & 10 x64
CPU
Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs), ~2.7GH
Motherboard
MB.SCQ07.002 MB KIT G43 ICH10R HMII EUPLOT6 ECS R
Memory
8GB DDR2
Graphics Card(s)
HD 6970 2 GB
Sound Card
Realtek ALC 888s
Monitor(s) Displays
AOC
Screen Resolution
1920x1080 60hz
Hard Drives
WD Black 1 TB

WD My Book Essential 1 TB external HDD
PSU
Corsair TX650m
Case
CM 690 II Advanced mid tower
Cooling
fan
What are the specific answers to the specific questions in my first post?

All drives have at least one partition. Some have 2, 3, 4, or more.

We need more info.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
What are the specific answers to the specific questions in my first post?

All drives have at least one partition. Some have 2, 3, 4, or more.

We need more info.

What are partition?
 

My Computer My Computer

At a glance

Win 7 & 10 x64Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (...8GB DDR2HD 6970 2 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer M802
OS
Win 7 & 10 x64
CPU
Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs), ~2.7GH
Motherboard
MB.SCQ07.002 MB KIT G43 ICH10R HMII EUPLOT6 ECS R
Memory
8GB DDR2
Graphics Card(s)
HD 6970 2 GB
Sound Card
Realtek ALC 888s
Monitor(s) Displays
AOC
Screen Resolution
1920x1080 60hz
Hard Drives
WD Black 1 TB

WD My Book Essential 1 TB external HDD
PSU
Corsair TX650m
Case
CM 690 II Advanced mid tower
Cooling
fan
I have a MyBook 2TB, hooked up and done.
But I used the bundled software to format the drive before I gave Windows instructions to use it for backup.
Something about removing all custom stuff on the myBook. Need to check.
 

My Computer My Computer

At a glance

W10 ProAMD Ryzen 5 2600X32 GB DDR4AMD Radeon RX 5600 XT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Main WKS/Gaming Sloth
OS
W10 Pro
CPU
AMD Ryzen 5 2600X
Motherboard
Asus TUF B450M-PRO-GAMING
Memory
32 GB DDR4
Graphics Card(s)
AMD Radeon RX 5600 XT
Sound Card
Generic Motherboard
Monitor(s) Displays
2 x Dell 24" LED P2415Q
Screen Resolution
2 x 3840 x 2160
Hard Drives
Samsung NVME
PSU
750 W
Case
Fractal Design
Cooling
Fractal Design
Keyboard
Roccat Horde AIMO
Mouse
Logitech G703
Internet Speed
ADSL 30 MBit
Antivirus
Bitdefender
Browser
Firefox
Go to the start button search box.

Type in disk management

Take a screen capture of disk management when it comes up.

Post that picture in this thread.

It may or may not be a size issue, but you have to find out.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
Go to the start button search box.

Type in disk management

Take a screen capture of disk management when it comes up.

Post that picture in this thread.

It may or may not be a size issue, but you have to find out.

here it is. L drive is the external HDD
 

Attachments

  • Untitled.png
    Untitled.png
    26.1 KB · Views: 36

My Computer My Computer

At a glance

Win 7 & 10 x64Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (...8GB DDR2HD 6970 2 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer M802
OS
Win 7 & 10 x64
CPU
Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs), ~2.7GH
Motherboard
MB.SCQ07.002 MB KIT G43 ICH10R HMII EUPLOT6 ECS R
Memory
8GB DDR2
Graphics Card(s)
HD 6970 2 GB
Sound Card
Realtek ALC 888s
Monitor(s) Displays
AOC
Screen Resolution
1920x1080 60hz
Hard Drives
WD Black 1 TB

WD My Book Essential 1 TB external HDD
PSU
Corsair TX650m
Case
CM 690 II Advanced mid tower
Cooling
fan
I assume you are trying to back up Acer to Mybook (C to L).

That’s about 160 gigs that you want to back up to a drive with 913 gigs of free space.

I don’t see any size issues.

Windows Backup isn’t exactly intuitive from what I hear. I can only guess it is misbehaving or you have made some incorrect choices during the process.

I’m no authority on that application and will defer to others. Good luck.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
Back
Top