Can't connect to a specific web site

exseedman

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I have recently experienced a problem on one of my computers. There is a specific web site that I cannot access (www.vistaprint.com). I have a home network (Ethernet wired) and the other 2 computers on that network can access the site.
On the computer where I have experienced the problem, I have both Firefox and IE8 installed. Neither browser can access the site. I get the following indications:
Firefox – page opens that advises “Unable to connect” “Firefox can’t establish a connection to the server at www.vistaprint.com
IE8 – page opens that displays “unable to connect”. When the diagnose connection problem button is clicked the message is “The remote device won’t accept the connection”.
Since this occurs only on the one computer, I concluded that the problem was related to something on that computer, and since both browsers are unable to connect, it must not be specific to a browser. Specifics about that computer:
Windows 7 pro without SP1 installed
Microsoft Firewall and Microsoft Security Essentials are only active security programs used.
I have checked Internet Options in the Control Panel. Security settings are medium on all except Restricted Sites; Privacy is set at medium with popup blocker enabled; There are no parental controls used; Connections – LAN settings – automatically detect settings with no proxy server; Advanced settings are too numerous to mention at this time.
Searches I do on problems similar to this advise checking settings in Internet Options.
At this point I’m “stumped”. An answer or pointing in the direction to finding one would be appreciated.
George
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Win Xp Pro
CPU
Intel dual core
Motherboard
Asus P5K
Memory
2 GB
Graphics Card(s)
NVIDIA GeForce 7300 GT
Sound Card
Realtech High Definition Audio
Monitor(s) Displays
Sony SDM-HS75P
Hard Drives
Segate Barracuda 2 GB
PSU
500 W
Case
Antec
Cooling
fans
try making an exception for the site in the firewall settings...and add it to the trusted sites list in security. Also try using the IE with no add-ons in the accessories folder under system tools, if it connects, then it could be a conflict with an add-on.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 17-ak0xx, dv7 3173nr
OS
Win7 Home Premium x64 W10Pro&Home
CPU
A12 9720p 4+8 TurionII M520
Motherboard
HP 3839
Memory
6GB 8GB
Graphics Card(s)
R7
Monitor(s) Displays
24" sa550
Screen Resolution
1600x900 1920x1080
Mouse
Logitechx2
Internet Speed
120Mb/s down 12up

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Thanks for the replies.
I finally figured out that it was a Hosts file problem.
Apparently Spybot, that I run occasionally to check for malware, added an entry in my Hosts file that pointed to my local IP address. When I edited and Rem'd out that entry, the DNS server found the proper IP address and accessed the site.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Win Xp Pro
CPU
Intel dual core
Motherboard
Asus P5K
Memory
2 GB
Graphics Card(s)
NVIDIA GeForce 7300 GT
Sound Card
Realtech High Definition Audio
Monitor(s) Displays
Sony SDM-HS75P
Hard Drives
Segate Barracuda 2 GB
PSU
500 W
Case
Antec
Cooling
fans
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