Solved Cant connect to internet, but can to local network.

CalvT

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I can connect to my router and it shows that it has internet connection. I can access folders on my local network, but i cannot browse the internet. IE and Chrome do not work. Could someone please suggest something?
Thanks :cool:
 

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Windows 7 Home Premium x32
OS
Windows 7 Home Premium x32

My Computer My Computer

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Win7 & Win8 64bitIntel i5
Computer Manufacturer/Model Number
Lenovo Desktop/Samsung Laptop
OS
Win7 & Win8 64bit
CPU
Intel i5
Internet Speed
Charter-20 Mbps
Antivirus
Avast
Browser
FF, IE9 and Chrome
It's not the router, other computers work fine with it. Windows Troubleshooter can't find anything wrong. :cry:
 

My Computer My Computer

At a glance

Windows 7 Home Premium x32
OS
Windows 7 Home Premium x32

My Computer My Computer

At a glance

Windows 7 Professional SP1 64-bitIntel Core i5-2450M @2.5 GHz6 GB DDR3 1333MHzIntel HD 3000
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
I understand that, but it might do a miracle. :D
It's not the router, other computers work fine with it. Windows Troubleshooter can't find anything wrong. :cry:
Can you also post an ipconfig /all output for review?
 

My Computer My Computer

At a glance

Win7 & Win8 64bitIntel i5
Computer Manufacturer/Model Number
Lenovo Desktop/Samsung Laptop
OS
Win7 & Win8 64bit
CPU
Intel i5
Internet Speed
Charter-20 Mbps
Antivirus
Avast
Browser
FF, IE9 and Chrome
Sorry for taking so long in replying.
The ipconfig is as follows:


Configuraci¢n IP de Windows

Nombre de host. . . . . . . . . : Jacqueline-PC
Sufijo DNS principal . . . . . :
Tipo de nodo. . . . . . . . . . : h¡brido
Enrutamiento IP habilitado. . . : no
Proxy WINS habilitado . . . . . : no
Lista de b£squeda de sufijos DNS: tradelink.local

Adaptador de LAN inal*mbrica Conexi¢n de red inal*mbrica 2:

Sufijo DNS espec¡fico para la conexi¢n. . : tradelink.local
Descripci¢n . . . . . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Direcci¢n f¡sica. . . . . . . . . . . . . : E0-91-53-45-1C-37
DHCP habilitado . . . . . . . . . . . . . : s¡
Configuraci¢n autom*tica habilitada . . . : s¡
V¡nculo: direcci¢n IPv6 local. . . : fe80::8c3d:ab5a:6fe9:b210%16(Preferido)
Direcci¢n IPv4. . . . . . . . . . . . . . : 192.168.1.105(Preferido)
M*scara de subred . . . . . . . . . . . . : 255.255.255.0
Concesi¢n obtenida. . . . . . . . . . . . : martes, 12 de junio de 2012 01:13:50 p.m.
La concesi¢n expira . . . . . . . . . . . : jueves, 14 de junio de 2012 03:58:27 p.m.
Puerta de enlace predeterminada . . . . . : 192.168.1.1
Servidor DHCP . . . . . . . . . . . . . . : 192.168.1.5
IAID DHCPv6 . . . . . . . . . . . . . . . : 283152723
DUID de cliente DHCPv6. . . . . . . . . . : 00-01-00-01-16-03-B1-95-E0-69-95-BE-60-A0
Servidores DNS. . . . . . . . . . . . . . : 192.168.1.5
NetBIOS sobre TCP/IP. . . . . . . . . . . : habilitado

Thanks :cool:
 

My Computer My Computer

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Windows 7 Home Premium x32
OS
Windows 7 Home Premium x32
According to the ipconfig you should be online.

Usually when it shows you online but the browsers don't seem to be working, the problem is usually winsock or the network stack is corrupted. To fix this problem, save the file below, unzip and run the file, your machine will reboot itself.
 

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My Computer My Computer

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Windows 7 Ult, Windows 8.1 Pro,Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHzG.Skill PC2 9600 1200Mhz 5 5 5 15 2TGTX480
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
I tried this but it didn't work.
Thanks anyway...
 

My Computer My Computer

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Windows 7 Home Premium x32
OS
Windows 7 Home Premium x32
I tried this but it didn't work.
Thanks anyway...

In that case can you post a screen shot of the entire ipconfig/all, it will look like the picture below.

It looks like you might have a rogue adaptor creating a false default gateway.

Your partial ipconfig shows the DHCP server and the DNS server as 192.168.1.5, where your default gateway is showing up as 192.168.1.1, so something is not right here. Maybe there are two routers in this network or another network adaptor or program is causing the problem.
 

Attachments

  • My ipconfig.PNG
    My ipconfig.PNG
    21 KB · Views: 9

My Computer My Computer

At a glance

Windows 7 Ult, Windows 8.1 Pro,Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHzG.Skill PC2 9600 1200Mhz 5 5 5 15 2TGTX480
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
I finally solved this! In Internet Explorer - Internet Options - Connections - LAN Settings - The use a proxy server box was checked but with no address or port specified. I unchecked it and everything worked :D
 

My Computer My Computer

At a glance

Windows 7 Home Premium x32
OS
Windows 7 Home Premium x32
I finally solved this! In Internet Explorer - Internet Options - Connections - LAN Settings - The use a proxy server box was checked but with no address or port specified. I unchecked it and everything worked :D

By default, that setting should not have had a check mark.

The default setting is to Automatically Detect Settings unless somebody changed it. ;)

It's pretty hard to track down a problem like this needless to say, especially when you said that both IE and Chrome do not work which doesn't really make sense considering that the only problem was a proxy setting in IE.
 

My Computer My Computer

At a glance

Windows 7 Ult, Windows 8.1 Pro,Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHzG.Skill PC2 9600 1200Mhz 5 5 5 15 2TGTX480
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
This also happened to another computer after one day of having Win7 installed...
As to the IE bit, I accessed the proxy setting via chrome, then realized that chrome was opening it from IE (it didn't open IE).
 

My Computer My Computer

At a glance

Windows 7 Home Premium x32
OS
Windows 7 Home Premium x32
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