Solved Cant connect to internet unless in safemode with networking

DragonPoet

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Power User
Local time
10:48 PM
Messages
142
Location
North Eastern Kansas
OK, so I have recently wiped my hard drive (7 pass process) and I have reinstalled Windows 7 Home Premium. I then proceeded to update to SP1. Everything is good so far. Then, I found a page on here that had useful programs to download (Located Here). "SWEET!" I thought. So I downloaded a bunch of them. Soon after a restart, I couldn't connect to the internet via Firefox 4.0 or IE8. However, Avast still seems to be able to update as well as Malwarebyte's Anti-Malware. So I tried to do what I think is a "clean boot" (I remember reading something about it some time ago). I opened msconfig then clicked "Selective Startup" then clicked on the "Services" tab. After that I clicked on the "Hide all Microsoft Services" then enabled the first half and disabled the second half of my services and the restarted. This did not work. So I repeated the steps but enabled second half and disabled the first half. Still nothing. I then booted into Safemode with Networking and that seems to be the only way I can connect to the internet. I have tired using Malwarebyte's and Avast to both scan my computer and it still say it's clean. Can anyone help me? I wasn't exactly what to publish as far as system information or things like that so they are available on demand. Thanks for the help!

~~~~~~~~~~~~~~~~~~~~~~~~Update~~~~~~~~~~~~~~~~~~~~~~~
I have researched a bunch from google and have gone to other forums and it seems that no one has such luck. Please help me friends!
 
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My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1 Build 7601AMD Phenom II X4 810 Deneb 45mm Technology8GB Dual-Channel DDR2 @ 399MHzATI Radeon HD 3200 Graphics, GeForce GT 220
Computer Manufacturer/Model Number
Gateway DX4600-15e
OS
Windows 7 Home Premium 64-bit SP1 Build 7601
CPU
AMD Phenom II X4 810 Deneb 45mm Technology
Motherboard
Gateway RS780 (AM2)
Memory
8GB Dual-Channel DDR2 @ 399MHz
Graphics Card(s)
ATI Radeon HD 3200 Graphics, GeForce GT 220
Sound Card
Realteck High Definition Audio
Hard Drives
1TB Western Digital SATA
Keyboard
Logitech Wave Keyboard K350
Mouse
Logitech Mouse M510
Internet Speed
3Mb/s

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500 @ 3.8GHzG.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600NVIDIA GTX 550Ti
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
But I am not currently having any BSOD problems, but if you think it will help, I will upload a report.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1 Build 7601AMD Phenom II X4 810 Deneb 45mm Technology8GB Dual-Channel DDR2 @ 399MHzATI Radeon HD 3200 Graphics, GeForce GT 220
Computer Manufacturer/Model Number
Gateway DX4600-15e
OS
Windows 7 Home Premium 64-bit SP1 Build 7601
CPU
AMD Phenom II X4 810 Deneb 45mm Technology
Motherboard
Gateway RS780 (AM2)
Memory
8GB Dual-Channel DDR2 @ 399MHz
Graphics Card(s)
ATI Radeon HD 3200 Graphics, GeForce GT 220
Sound Card
Realteck High Definition Audio
Hard Drives
1TB Western Digital SATA
Keyboard
Logitech Wave Keyboard K350
Mouse
Logitech Mouse M510
Internet Speed
3Mb/s
But I am not currently having any BSOD problems, but if you think it will help, I will upload a report.

Yes. There is more information in these reports then just the BSOD dumps
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500 @ 3.8GHzG.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600NVIDIA GTX 550Ti
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
But I am not currently having any BSOD problems, but if you think it will help, I will upload a report.

Yes. There is more information in these reports then just the BSOD dumps

Why thank you! ^_^ I will upload the zip file when I get a chance. Right now I am doing a deep virus scan with Kaspersky Virus Removal Tool 2010 in safemode and for some reason "perfmon /report" will not generate a report and i think it's due to the fact I am in safemode.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1 Build 7601AMD Phenom II X4 810 Deneb 45mm Technology8GB Dual-Channel DDR2 @ 399MHzATI Radeon HD 3200 Graphics, GeForce GT 220
Computer Manufacturer/Model Number
Gateway DX4600-15e
OS
Windows 7 Home Premium 64-bit SP1 Build 7601
CPU
AMD Phenom II X4 810 Deneb 45mm Technology
Motherboard
Gateway RS780 (AM2)
Memory
8GB Dual-Channel DDR2 @ 399MHz
Graphics Card(s)
ATI Radeon HD 3200 Graphics, GeForce GT 220
Sound Card
Realteck High Definition Audio
Hard Drives
1TB Western Digital SATA
Keyboard
Logitech Wave Keyboard K350
Mouse
Logitech Mouse M510
Internet Speed
3Mb/s
But I am not currently having any BSOD problems, but if you think it will help, I will upload a report.

Yes. There is more information in these reports then just the BSOD dumps

Why thank you! ^_^ I will upload the zip file when I get a chance. Right now I am doing a deep virus scan with Kaspersky Virus Removal Tool 2010 in safemode and for some reason "perfmon /report" will not generate a report and i think it's due to the fact I am in safemode.

OK, here is what I came up with. I have just zipped it in a Windows Zip file.

~~~UPDATE~~~
Is Windows 7 . . . - x86 (32-bit) or x64 ? x64 - the original installed OS on the system? Yes - an OEM or full retail version? OEM - OEM = came pre-installed on system - Full Retail = you purchased it from retailer - What is the age of system (hardware)? 1 year and 2 months (give or take) - What is the age of OS installation (have you re-installed the OS?) About 3 to 4 weeks.
 

Attachments

Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1 Build 7601AMD Phenom II X4 810 Deneb 45mm Technology8GB Dual-Channel DDR2 @ 399MHzATI Radeon HD 3200 Graphics, GeForce GT 220
Computer Manufacturer/Model Number
Gateway DX4600-15e
OS
Windows 7 Home Premium 64-bit SP1 Build 7601
CPU
AMD Phenom II X4 810 Deneb 45mm Technology
Motherboard
Gateway RS780 (AM2)
Memory
8GB Dual-Channel DDR2 @ 399MHz
Graphics Card(s)
ATI Radeon HD 3200 Graphics, GeForce GT 220
Sound Card
Realteck High Definition Audio
Hard Drives
1TB Western Digital SATA
Keyboard
Logitech Wave Keyboard K350
Mouse
Logitech Mouse M510
Internet Speed
3Mb/s
Have you attempted a system restore?
http://www.sevenforums.com/tutorials/700-system-restore.html

I'd like you to check for the possibility of some sort of virus/rootkit on your system. Try running this rootkit removal tool in safe mode
Sophos Anti-Rootkit - Free Rootkit Detection and Removal Tool

Please uninstall any cyberlink software you have for diagnostic purposes. I see it crashing a lot in your system logs.

Code:
9/28/2009 3:19:31 AM   C:\Windows\system32\DRIVERS\yk62x64.sys
Update your Marvel network drivers from here

Code:
7/2/2009 12:45:07 PM   C:\Windows\system32\DRIVERS\atikmdag.sys
 7/9/2010 4:15:58 PM    C:\Windows\system32\DRIVERS\nvlddmkm.sys
I see two different device drivers installed for your video. What type of video card do you have? This is most likely not related to your networking issues but will need to be addressed.

Code:
C:\Windows\system32\DRIVERS\8784194.sys
C:\Windows\system32\DRIVERS\87841941.sys
C:\Windows\system32\DRIVERS\87841942.sys

I noticed these three drivers and I can't find anything on them doing a google search. I would like for you to change each of these drivers from .sys to .bak and see if it breaks anything.

After doing the above please let me know the results.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500 @ 3.8GHzG.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600NVIDIA GTX 550Ti
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
THAT WAS PERFECT! THAT DID THE JOB! THANK YOU SO MUCH!... but should I be concerned about those 3 files that I had to chance the extension to?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1 Build 7601AMD Phenom II X4 810 Deneb 45mm Technology8GB Dual-Channel DDR2 @ 399MHzATI Radeon HD 3200 Graphics, GeForce GT 220
Computer Manufacturer/Model Number
Gateway DX4600-15e
OS
Windows 7 Home Premium 64-bit SP1 Build 7601
CPU
AMD Phenom II X4 810 Deneb 45mm Technology
Motherboard
Gateway RS780 (AM2)
Memory
8GB Dual-Channel DDR2 @ 399MHz
Graphics Card(s)
ATI Radeon HD 3200 Graphics, GeForce GT 220
Sound Card
Realteck High Definition Audio
Hard Drives
1TB Western Digital SATA
Keyboard
Logitech Wave Keyboard K350
Mouse
Logitech Mouse M510
Internet Speed
3Mb/s
You can change them from .sys to .bak and see what they break. But you could also. Leave them alone unless you start experiencing problems again. Its up to you.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500 @ 3.8GHzG.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600NVIDIA GTX 550Ti
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
I am experiencing the same problem. changing them was only a temp solution. any more ideas, btw, thanks for all the help thus far!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1 Build 7601AMD Phenom II X4 810 Deneb 45mm Technology8GB Dual-Channel DDR2 @ 399MHzATI Radeon HD 3200 Graphics, GeForce GT 220
Computer Manufacturer/Model Number
Gateway DX4600-15e
OS
Windows 7 Home Premium 64-bit SP1 Build 7601
CPU
AMD Phenom II X4 810 Deneb 45mm Technology
Motherboard
Gateway RS780 (AM2)
Memory
8GB Dual-Channel DDR2 @ 399MHz
Graphics Card(s)
ATI Radeon HD 3200 Graphics, GeForce GT 220
Sound Card
Realteck High Definition Audio
Hard Drives
1TB Western Digital SATA
Keyboard
Logitech Wave Keyboard K350
Mouse
Logitech Mouse M510
Internet Speed
3Mb/s
Filenames with random letters/numbers are normally a sign of a Virus/Malware.

1st thing we need you to do is perform a full system scan with MalwareBytes and see if it uncovers any threats.


OS
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Sempron Dual Core3GBNVIDIA GeForce 6150SE nForce 430
Computer Manufacturer/Model Number
Compaq Desktop
OS
Windows 7 Ultimate x64
CPU
AMD Sempron Dual Core
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Screen Resolution
1024x768
Hard Drives
150GB Sata
Filenames with random letters/numbers are normally a sign of a Virus/Malware.

1st thing we need you to do is perform a full system scan with MalwareBytes and see if it uncovers any threats.


OS

I have done that. Also have done scans with Avast, Sophos Anti-Rootkit, and Kaspersky Virus Removal Tool.

With Avast I have even done a boot scan. Everything came back clean.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1 Build 7601AMD Phenom II X4 810 Deneb 45mm Technology8GB Dual-Channel DDR2 @ 399MHzATI Radeon HD 3200 Graphics, GeForce GT 220
Computer Manufacturer/Model Number
Gateway DX4600-15e
OS
Windows 7 Home Premium 64-bit SP1 Build 7601
CPU
AMD Phenom II X4 810 Deneb 45mm Technology
Motherboard
Gateway RS780 (AM2)
Memory
8GB Dual-Channel DDR2 @ 399MHz
Graphics Card(s)
ATI Radeon HD 3200 Graphics, GeForce GT 220
Sound Card
Realteck High Definition Audio
Hard Drives
1TB Western Digital SATA
Keyboard
Logitech Wave Keyboard K350
Mouse
Logitech Mouse M510
Internet Speed
3Mb/s
Just as an update, I am going to try and delete the 3 files that I changed from .sys to .bak
Hope this works!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1 Build 7601AMD Phenom II X4 810 Deneb 45mm Technology8GB Dual-Channel DDR2 @ 399MHzATI Radeon HD 3200 Graphics, GeForce GT 220
Computer Manufacturer/Model Number
Gateway DX4600-15e
OS
Windows 7 Home Premium 64-bit SP1 Build 7601
CPU
AMD Phenom II X4 810 Deneb 45mm Technology
Motherboard
Gateway RS780 (AM2)
Memory
8GB Dual-Channel DDR2 @ 399MHz
Graphics Card(s)
ATI Radeon HD 3200 Graphics, GeForce GT 220
Sound Card
Realteck High Definition Audio
Hard Drives
1TB Western Digital SATA
Keyboard
Logitech Wave Keyboard K350
Mouse
Logitech Mouse M510
Internet Speed
3Mb/s
Deleting the files did not work... Can anyone else help me?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit SP1 Build 7601AMD Phenom II X4 810 Deneb 45mm Technology8GB Dual-Channel DDR2 @ 399MHzATI Radeon HD 3200 Graphics, GeForce GT 220
Computer Manufacturer/Model Number
Gateway DX4600-15e
OS
Windows 7 Home Premium 64-bit SP1 Build 7601
CPU
AMD Phenom II X4 810 Deneb 45mm Technology
Motherboard
Gateway RS780 (AM2)
Memory
8GB Dual-Channel DDR2 @ 399MHz
Graphics Card(s)
ATI Radeon HD 3200 Graphics, GeForce GT 220
Sound Card
Realteck High Definition Audio
Hard Drives
1TB Western Digital SATA
Keyboard
Logitech Wave Keyboard K350
Mouse
Logitech Mouse M510
Internet Speed
3Mb/s
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