Can't connect to internet with cable

xanh14

New member
Local time
11:47 PM
Messages
6
I just reinstall my laptop today. Now i am not able to connect to the internet with the cable, but my wireless is still working fine ... Help me pls !
 

My Computer My Computer

Computer Manufacturer/Model Number
Sony / VPCF13M1e
OS
Windows 7 Home Premium 64-bit
CPU
Inte Core i5 CPU M560 2,67 GHz
Memory
4.00GB
go into network and sharing center, over on top left, change adapter settings, right clik Local Area Network and choose enable...
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 17-ak0xx, dv7 3173nr
OS
Win7 Home Premium x64 W10Pro&Home
CPU
A12 9720p 4+8 TurionII M520
Motherboard
HP 3839
Memory
6GB 8GB
Graphics Card(s)
R7
Monitor(s) Displays
24" sa550
Screen Resolution
1600x900 1920x1080
Mouse
Logitechx2
Internet Speed
120Mb/s down 12up
It's enable ... :(
 

My Computer My Computer

Computer Manufacturer/Model Number
Sony / VPCF13M1e
OS
Windows 7 Home Premium 64-bit
CPU
Inte Core i5 CPU M560 2,67 GHz
Memory
4.00GB
Hello,

Pls. check your Network Adapter in Device Manager, any Symbols (X ! or ?) on it?

Do you have the latest driver installed for your network adapter?

Pls. provide an ipconfig /all output for review:
Click on Start => in run or search box type cmd, press enter. From the command prompt (black screen), Copy and Paste these ipconfig /all >c:\ipconfig.txt . Please attach the .txt file to be found in your Local Disk 'C' on your next post.
 

My Computer My Computer

Computer Manufacturer/Model Number
Lenovo Desktop/Samsung Laptop
OS
Win7 & Win8 64bit
CPU
Intel i5
Internet Speed
Charter-20 Mbps
Antivirus
Avast
Browser
FF, IE9 and Chrome
Yes, i have the latest driver installed :(
 

Attachments

My Computer My Computer

Computer Manufacturer/Model Number
Sony / VPCF13M1e
OS
Windows 7 Home Premium 64-bit
CPU
Inte Core i5 CPU M560 2,67 GHz
Memory
4.00GB
Thanks for the output, however you have a Media Disconnected issue. Did you do the ipconfig /all while it's connected to the router? Is this an intergrated network adapter or a Network Card?
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 54-42-49-71-65-21
DHCP Enabled. . . . . . . . . . . : Yes
What type of AV or Security Software you have installed?

Have you tried using a diff patch network cable? How about moving it to a different router's LAN Port?
 

My Computer My Computer

Computer Manufacturer/Model Number
Lenovo Desktop/Samsung Laptop
OS
Win7 & Win8 64bit
CPU
Intel i5
Internet Speed
Charter-20 Mbps
Antivirus
Avast
Browser
FF, IE9 and Chrome
Found the following post from a MS support tech on another networking forum, which may help fix your problem.

"Network stacking in Windows 7 was rewritten, and it is different from Windows XP. A network connection established over one interface will not tear itself down, even after a faster interface has been identified.
Only one interface can be used at a time, either wired or wireless. That means the current interface must be disabled, the other interface enabled, and the computer rebooted in order to use the other interface."

Thus, in order to used the wired adapter to connect to the Internet, you must enable the wired adapter and disable the wireless adapter in Network and Sharing Center, and reboot.

Note: Checking the Automatic Metric option in Advanced TCP/IP Settings for TCP/IPv4 will automatically select the network adapter with the fastest connection speed only if "Obtain an IP address automatically" is not selected.
 

My Computer My Computer

OS
windows 7
Back
Top