Can't Connect to the internet at work both wired and wi

[catterinna]

Help!!

I got a new Compaq CQ40 laptop and i can't connect to the wired or wifi internet at work..

i've tried everything i've seen on the firums..

it works fine on both wired and wifi at home..

also i was able to connect wired top our lan when i first bought it a week agao.

 

[aem]

It would seem at work you may have some network restrictions setup by your Network admin there. And what ports are available for networking connections etc. You would be best to check with your Network people first.

What can you tell us about your work network, wifi setups?

 

[catterinna]

Our LAN is dhcp and according to them no restrictions..i was able to connect once..

as for wifi, it's public..no restrictions

 

[aem]

When you connected the first time, was it functioning 100% or was it limited connections. Also, have you made any changes to your system?

Can you provide details of your ipconfig /all, this might say a few things.

 

[catterinna]

it was working fine..

i did the /ipconfig /all thing i found on one of the forums..released, renewed..it has an ip address but i cant browse or anything..
im currently using my imac at work to post here

 

[aem]

We need to know what the ipconfig say to say for sure what issues you are having. It's troubling to hear that things worked and then it doesn't, cos unless you've made changes to the system, or your work network has changed it can be anything.

 

[catterinna]

sorry been busy..
uhm how do i copy the ipconfig info?

 

[aem]

Can u take a photo of it up close and attach as image here?