Can't create Outlook New Data File (.pst)

[pun9455]

Purchased a website and email domain. I have a fresh install of MS office 2010 and when trying to incorporate my pop3 mail everything works fine, even the test emails, but I can not save profile because i get an error, "This information service is not installed on your computer", so it wont let me create a new data file. when I search for an existing .pst none are found on hard drive. so I'm kinda stuck. I tried the same basic thing via control panel > mail > data file tab > add data file, but i get the same error. "This information service is not installed on your computer." I took a look at my add/remove windows features pane to see if maybe on windows install I missed some email protocols or something but I could not find any. did the same for the office 2010 install, checked to see if I did not install a key feature. still nothing.

**Edit: Tried using IMAP as well since this does not require .pst access but still same error. "This information service is not installed on your computer."

 

[Irene]

Something to try:
Inbox Repair Tool (scanpst.exe) | MSOutlook.info

 

[pun9455]

no help, That tool wants me to select a file to scan. Can't create the file, so no file to scan...

 

[Irene]

Have you had any previous installations of Office installed on the PC?

 

[pun9455]

nope

 

[Irene]

Maybe a repair to the installation is in order:
http://www.sevenforums.com/tutorials/110909-office-2010-perform-repairs.html?ltr=O