Can't download Adobe or Java

[stevenorgate]

My system keeps prompting me to download an Adobe update and I want to download Java. I've disabled the firewall and the Avast AV but the downloads still fail. Any ideas on what is preventing them? Thanks. Steve

 

[Jacee]

How to update Java ...

• Download the latest version of Java Runtime Environment (JRE) 6.
• Scroll down to where it says "Java Runtime Environment (JRE) 6u24 allows end-users to run Java applications".
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement".
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u24-windows-i586-p.exe to install the newest version.

 

[stevenorgate]

Thanks Jacee for your really detailed answer - much appreciated.

Any ideas about the Adobe problem?

Thanks

 

[Golden]

Hi Steve,

Are you getting any sort of error message? Does the download start, and then terminate half-way through? Can you give us some more details?

This is where I have succesfully fownloaded Adobe from:

Adobe - Adobe Reader download - All versions

Regards,
Golden

 

[stevenorgate]

Fixed it - many thanks both of you!

 

[Golden]

No worries