Cant get rid of BSOD

capockles · Feb 14, 2011

Hi all,

I have had a very bad 2 weeks with computers. Firstly I had a notebook hard drive that died on me, and I put in my older notebook hard drive which was originally in this notebook from a year ago....all was working fine and then I get the BSOD. It is usually the IRQ Not less or equal but occasionally no message or system service exception.

I have tried putting different ram in, putting this HDD into a different notebook/PC and it still has the same issue. BSOD happens occasionally in safe mode but basically instant in normal mode.

I suspect it is a virus however I have not been able to find anything. However I could not install Kaspersky (as it wouldnt let me due to some problem so it advised to use their AVP tool instead which I did) it found some things and removed but still same issue. Also used Super Antispyware twice, Spybot twice and Malwarebytes twice. All in complete scan. I also notice that when I search in search engines and I click on the links it comes up with it will redirect to random sites (which would be some virus but whether or not its related is another thing) and still scanning using Kaspersky avp tool I cannot find anything, yet cannot still install their normal version.

This is an older install of my Win 7 x64 Ultimate and does not have SP1 etc on it and I cannot run Windows Update to get that done either. Is it possible to download SP1 somewhere?

I have attached all the necessary info as the request from the BSOD post instructions. However perfmon did not work, it gives me some msg saying:

Error:

An error occured while attempting to generate the report.

Please help as I am extremely frustrated

x64
Retail

3 Years old HP 8710P
1.5 years old install

BSOD 1:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000000040
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002A934D8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

BSOD 2:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002A774D8
BCP3: FFFFF880048CDB40
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

BSOD 3:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002A7B21A
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Upon looking at the BCCode I think there may of been 1-2 other slight variations.

Jonathan_King · Feb 14, 2011

Hello,

Start by running the Kaspersky TDSS Killer Tool: How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?

See if that picks up anything.

I see some older drivers which should be updated; the most important ones are below:

Code:

e1e6032e.sys      Wed Feb 06 19:10:11 2008 (47AA4C63)
[url=http://sysnative.com/0x1/DriverReference.html#e1e6032e.sys]http[i]:[/i]//sysnative.com/0x1/DriverReference.html#e1e6032e.sys[/url] 

netw5v64.sys      Tue Sep 15 15:34:16 2009 (4AAFEC38)
[url=http://sysnative.com/0x1/DriverReference.html#netw5v64.sys]http[i]:[/i]//sysnative.com/0x1/DriverReference.html#netw5v64.sys[/url] 

nvlddmkm.sys      Thu Feb 26 22:02:59 2009 (49A757E3)
[url=http://sysnative.com/0x1/DriverReference.html#nvlddmkm.sys]http[i]:[/i]//sysnative.com/0x1/DriverReference.html#nvlddmkm.sys[/url]

If the BSODs persist, run driver verifier: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

...Summary of the dumps:

Code:

[font=lucida console]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Feb 14 20:27:00.914 2011 (UTC - 5:00)
System Uptime: 0 days 0:19:40.555
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KiPageFault+260
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Feb 14 20:06:22.707 2011 (UTC - 5:00)
System Uptime: 0 days 0:01:54.348
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  AtBroker.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KiPageFault+260
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Feb 14 20:03:21.580 2011 (UTC - 5:00)
System Uptime: 0 days 0:01:25.594
Probably caused by : ataport.SYS ( ataport!IdeCompleteScsiIrp+62 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_ataport!IdeCompleteScsiIrp+62
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Feb 14 03:02:54.533 2011 (UTC - 5:00)
System Uptime: 0 days 0:02:16.033
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+39a )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  AtBroker.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!KiPageFault+39a
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Feb 14 02:59:40.705 2011 (UTC - 5:00)
System Uptime: 0 days 0:05:40.345
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
PROCESS_NAME:  runonce.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_NULL_IP_nt!KiPageFault+260
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Feb 14 02:53:00.214 2011 (UTC - 5:00)
System Uptime: 0 days 2:10:34.854
Probably caused by : win32k.sys ( win32k!MultiUserGreCleanupHmgOwnRemoveAllLocks+63 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0xA_win32k!MultiUserGreCleanupHmgOwnRemoveAllLocks+63
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 21:01:23.262 2011 (UTC - 5:00)
System Uptime: 0 days 0:03:00.135
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  PING.EXE
FAILURE_BUCKET_ID:  X64_0xA_nt!KiPageFault+260
SystemProductName = HP Pavilion dv6500 Notebook PC    
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 20:47:32.700 2011 (UTC - 5:00)
System Uptime: 0 days 0:02:32.713
Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  taskhost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!_??_::NNGAKEGL::_string_+a
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 20:17:09.726 2011 (UTC - 5:00)
System Uptime: 0 days 0:05:57.350
Probably caused by : ntkrnlmp.exe ( nt!KiTryUnwaitThread+28 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  WMIADAP.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KiTryUnwaitThread+28
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 20:05:24.430 2011 (UTC - 5:00)
System Uptime: 0 days 0:04:20.443
Probably caused by : ntkrnlmp.exe ( nt!KiTryUnwaitThread+28 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  dllhost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KiTryUnwaitThread+28
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 07:55:50.779 2011 (UTC - 5:00)
System Uptime: 0 days 0:17:41.419
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for hal.dll - 
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for PCIIDEX.SYS - 
Probably caused by : ataport.SYS ( ataport!IdeLogCrbActive+bc )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  setup.exe
FAILURE_BUCKET_ID:  X64_0xD1_ataport!IdeLogCrbActive+bc
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 07:37:20.649 2011 (UTC - 5:00)
System Uptime: 0 days 0:02:01.290
Probably caused by : ntkrnlmp.exe ( nt!KiTryUnwaitThread+28 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  AtBroker.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!KiTryUnwaitThread+28
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 07:34:29.572 2011 (UTC - 5:00)
System Uptime: 0 days 0:40:12.212
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for hal.dll - 
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for PCIIDEX.SYS - 
Probably caused by : ataport.SYS ( ataport!IdeLogCrbActive+bc )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_ataport!IdeLogCrbActive+bc
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 06:53:27.708 2011 (UTC - 5:00)
System Uptime: 0 days 0:03:04.596
Probably caused by : win32k.sys ( win32k!MultiUserGreCleanupHmgOwnRemoveAllLocks+45 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  AtBroker.exe
FAILURE_BUCKET_ID:  X64_0xA_win32k!MultiUserGreCleanupHmgOwnRemoveAllLocks+45
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 06:42:37.816 2011 (UTC - 5:00)
System Uptime: 0 days 0:02:04.457
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  AtBroker.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KiPageFault+260
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 06:39:30.853 2011 (UTC - 5:00)
System Uptime: 0 days 0:24:38.353
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+460da )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!_??_::FNODOBFM::_string_+460da
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 06:11:19.281 2011 (UTC - 5:00)
System Uptime: 0 days 0:01:56.922
Probably caused by : win32k.sys ( win32k!xxxUserProcessCallout+c9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  AtBroker.exe
FAILURE_BUCKET_ID:  X64_0xA_win32k!xxxUserProcessCallout+c9
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 06:06:35.530 2011 (UTC - 5:00)
System Uptime: 0 days 0:04:23.559
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for hal.dll - 
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for PCIIDEX.SYS - 
Probably caused by : ataport.SYS ( ataport!IdeLogCrbActive+bc )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_ataport!IdeLogCrbActive+bc
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 05:50:31.538 2011 (UTC - 5:00)
System Uptime: 0 days 0:02:10.552
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for msrpc.sys - 
Probably caused by : msrpc.sys ( msrpc+1616 )
DEFAULT_BUCKET_ID:  GS_FALSE_POSITIVE_MISSING_GSFRAME
BUGCHECK_STR:  0xF7_THREE_BIT
PROCESS_NAME:  rundll32.exe
FAILURE_BUCKET_ID:  X64_0xF7_THREE_BIT_MISSING_GSFRAME_msrpc+1616
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 04:48:12.234 2011 (UTC - 5:00)
System Uptime: 0 days 0:01:02.247
*** ERROR: Module load completed but symbols could not be loaded for luafv.sys
Probably caused by : luafv.sys ( luafv+12ec6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  RelPost.exe
FAILURE_BUCKET_ID:  X64_0xA_luafv+12ec6
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 04:42:16.377 2011 (UTC - 5:00)
System Uptime: 0 days 0:01:08.390
Probably caused by : ntkrnlmp.exe ( nt!KiTryUnwaitThread+28 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  taskhost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KiTryUnwaitThread+28
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 04:26:17.332 2011 (UTC - 5:00)
System Uptime: 0 days 0:01:07.345
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  taskhost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KiPageFault+260
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 04:24:19.231 2011 (UTC - 5:00)
System Uptime: 0 days 0:02:52.244
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for msrpc.sys - 
Probably caused by : msrpc.sys ( msrpc+1616 )
DEFAULT_BUCKET_ID:  GS_FALSE_POSITIVE_MISSING_GSFRAME
BUGCHECK_STR:  0xF7
PROCESS_NAME:  pcaui.exe
FAILURE_BUCKET_ID:  X64_0xF7_MISSING_GSFRAME_msrpc+1616
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 04:06:29.137 2011 (UTC - 5:00)
System Uptime: 0 days 0:01:45.151
Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  rundll32.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!_??_::NNGAKEGL::_string_+a
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 04:04:05.058 2011 (UTC - 5:00)
System Uptime: 0 days 0:01:32.071
Probably caused by : ntkrnlmp.exe ( nt!KiTryUnwaitThread+28 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  dllhost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KiTryUnwaitThread+28
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 13 03:58:05.130 2011 (UTC - 5:00)
System Uptime: 0 days 0:56:25.143
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  PING.EXE
FAILURE_BUCKET_ID:  X64_0xA_nt!KiPageFault+260
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Feb 10 09:13:12.465 2011 (UTC - 5:00)
System Uptime: 0 days 0:31:31.478
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for hal.dll - 
Probably caused by : netw5v64.sys ( netw5v64+1b4994 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  Skype.exe
FAILURE_BUCKET_ID:  X64_0xD1_netw5v64+1b4994
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Feb 10 08:40:07.459 2011 (UTC - 5:00)
System Uptime: 2 days 0:27:16.473
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for hal.dll - 
Probably caused by : netw5v64.sys ( netw5v64+1b4994 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  Skype.exe
FAILURE_BUCKET_ID:  X64_0xD1_netw5v64+1b4994
SystemProductName = HP Compaq 8710p (RL886AV)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

capockles · Feb 14, 2011

Thanks for the reply.

I run the tdskiller, got rid of the browser redirection thing. Havent tried booting into normal mode just yet.

I will go onto HP's site and update what I can. I done all this with my HDD that died on me, so wasnt sure what has been done on this one.

Windows Update still does not load, or is it because I am in Safe Mode?

capockles · Feb 14, 2011

So what does Driver verifier actually do?

capockles · Feb 14, 2011

I get a BSOD again but it seems to be some other problem other than before. I tried a few times, it mentions something about IO......seems the other issue was corrected since I get this issue but not this one.

And those drivers you listed above as needing updated they refer to intel site etc and you do a search and the drivers cannot be found on their site to download. I have updated the graphic drivers & wifi drivers however via HP's site.

capockles · Feb 15, 2011

Updated zip file

Jonathan_King · Feb 15, 2011

Here are the Intel drivers you want: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18713&ProdId=2775&lang=eng

Windows Update won't load in Safe Mode, no.

Driver Verifier stresses drivers, testing to see if they fail. When they do, the computer BSODs, and the resulting logs can be helpful.

None of the drivers I listed have been updated as of the last report; try updating them directly from the manufacturers' sites.

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19514&ProdId=2753&lang=eng

NVIDIA DRIVERS 266.58 WHQL

capockles · Feb 15, 2011

Thanks Jonathan, I will give that a shot. The screen I am getting is definitely a driver issue I think.

capockles · Feb 15, 2011

I have done the Lan and wifi ones, no luck so will try video now.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: c9
BCP1: 0000000000000006
BCP2: 0000000000000103
BCP3: FFFFF98006AD6DC0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

capockles · Feb 15, 2011

I cannot install the graphics driver. It says it fails trying to install it. It doesnt give me a reason as to why it wont either.

capockles · Feb 15, 2011

However I figured since I cannot install that driver from your link that maybe I can just remove the driver altogether as that should not want to install until it goes past the login screen. Well I tried this and still cant even get to the login screen. When I had the issue with the IRQ No less or equal I could at least get to that screen and attempt to login. But I just get that the IO manager finds a conflict....possibly due to 'verifier' is finding.

I will try and put my hdd in another notebook tomorrow and see what happens then.

Totally confused!

By the way I cannot also install Kaspersky AV still yet everything works fine in Safe mode and I have not had one BSOD.

capockles · Feb 15, 2011

Ok I disabled Verifier and rebooted and seem to get into Windows again fine. The video card install must not of liked installing in safe mode either cause that now installs. Things seem to be working ok, will see if get anymore BSOD.

Cant get rid of BSOD

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

Similar threads

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer