Can't install display driver

[help me please]

I'm trying to update my display driver .i have tried two times but they didn't work.Last time i tried it my monitor turned black and it lasted more than 20 minutes luckily i was able to fix it.Is there something wrong with PC?


my processor and display driver :Amd quad-core a6-3620 accelerated processor with amd radeon hd 6530d

 

[ICIT2LOL]

Mate some system specs please hard to help with minimal info http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html


Now one thing you need to do is to check the temps if possible if you cannot use Speccy Speccy - Free Download - Piriform go into the BIOS and check there. Post back whatever you find.

 

[help me please]

Mate some system specs please hard to help with minimal info http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html


Now one thing you need to do is to check the temps if possible if you cannot use Speccy Speccy - Free Download - Piriform go into the BIOS and check there. Post back whatever you find.

here are my specs. i will go into my bios later.thanks for the help

 

[ICIT2LOL]

Thanks for the specs the only thing I need to get at the driver is what bit OS you are running - the Speccy will tell you the temps if you can hold a screen long enough.

 

[help me please]

Thanks for the specs the only thing I need to get at the driver is what bit OS you are running - the Speccy will tell you the temps if you can hold a screen long enough.

64-bit os

 

[ICIT2LOL]

Sorry mate should have been more explicit I meant 32bit or 64bit system as there is nearly always a difference in drivers for the two kinds.

It should tell you on the code sticker or if none look in Start > Control Panel > System that window will tell you. see pic

 

[help me please]

sorry mate should have been more explicit i meant 32bit or 64bit system as there is nearly always a difference in drivers for the two kinds.

It should tell you on the code sticker or if none look in start > control panel > system that window will tell you. See pic

 

[ICIT2LOL]

Ok mate this should be the driver for your APU Desktop

PS the full version not the minimal

 

[help me please]

Ok mate this should be the driver for your APU Desktop

PS the full version not the minimal

quick question do i download both or only the first one?

 

[ICIT2LOL]

The frist one mate the larger of the two if things go south or does not work uninstall that and try the smaller driver but the more applicable one is that larger one. Let me know how you go.

 

[help me please]

The frist one mate the larger of the two if things go south or does not work uninstall that and try the smaller driver but the more applicable one is that larger one. Let me know how you go.

Thanks

 

[help me please]

The frist one mate the larger of the two if things go south or does not work uninstall that and try the smaller driver but the more applicable one is that larger one. Let me know how you go.

i install the first one and i got this

 

[help me please]

The frist one mate the larger of the two if things go south or does not work uninstall that and try the smaller driver but the more applicable one is that larger one. Let me know how you go.

im trying the small one now ..... i got this

 

[ICIT2LOL]

Ok might be worth running these just make sure the system files are in order and the disk is not out of whack
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html - use Option 2 and if needed the /f and /r switches


After that try rebooting - a complete power on start and try those drvers again.

 

[help me please]

Ok might be worth running these just make sure the system files are in order and the disk is not out of whack
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html - use Option 2 and if needed the /f and /r switches


After that try rebooting - a complete power on start and try those drvers again.

well i did the sfc can and i got this so i did the drivers again but it seems all the drivers there are "up to date".

 

[ICIT2LOL]

So has the problem gone away?? it may have just been a simple problem with the filing system as that SFC would have fixed any slight errors - the disk check does virtually the same thing only it looks at the physical drive to see if it has bad or errors on / in the sectors.

 

[help me please]

So has the problem gone away?? it may have just been a simple problem with the filing system as that SFC would have fixed any slight errors - the disk check does virtually the same thing only it looks at the physical drive to see if it has bad or errors on / in the sectors.

i hope so. thanks for the help

 

[ICIT2LOL]

Yep that is good to hear and it might be as well that you run SFC every so often it doesn't take long and keeps things tidy. The diskcheck is also something to keep in mind - I do them whenever my machines start to show signs of getting sluggish or strange.

Another couple of things you might find useful is CCleaner https://www.piriform.com/ccleaner/download (download it from the parent site the mirror sites are full of ads and slow - if you haven't got it already and this tutorial will show you ways of getting the machine working to an optimum level (its my bible)
http://www.sevenforums.com/tutorials/11728-optimize-windows-7-a.html

Anymore prbs don't hesitate to get back to us.