Can't Make Certain Changes to Desktop

[Mark42086]

I recently acquired a virus that I've now taken care of, but it seems to have left my computer damaged. I can't change my wallpaper, for one. And whenever I save or upload something (for example, when I want to upload a video on to youtube and you get that window pop-up where it gives you the option to upload something from a certain location), the location for desktop is completely missing when I use one of my browsers - I can't access it at all.

I've also noticed recently that I can't even make changes to my desk top icons. I arrange it by date -for instance- and when I restart the computer, it goes back to the way it was before the change?!

Anyone here experience anything like this? I'm not that tech-savvy, so please bare with me, and if you have any suggestions as to what I should do please outline it step by step (where to go, what to look for, click, etc...Again, my knowledge of computers is very limited, sorry)

Thanks in advance!

 

[DustSailor]

Hello Mark, and welcome to Sevenforums!

You might follow this tutorial: http://www.sevenforums.com/tutorials/3413-repair-install.html - created by Brink

Keep in mind it will change all your settings back, but it is a small price to pay, I think.

 

[Infinite]

One more thing you could try before a Clean or Repair install is an SFC Scan, it will repair some files the virus may have corrupted.

 

[marsmimar]

If you used just one antivirus to deal with this nasty, it's possible it didn't remove all of the virus. It's not a bad idea to use multiple scans as each antivirus tool may find something that others are not able to find/remove. A couple of free on demand scanners you might consider:

Malwarebytes

Hitman Pro

Comodo Cleaning Essentials

Make sure you update each data base and run the full scans.