Solved can't open files, says "Installing MS Office 2007 Hybrid"

[pleiades357]

a month ago purchased/installed Office Pro 2007

everything has worked will until this afternoon, after
MS updates and installing new Quicken

when I try to open office Word or Publisher files instead of opening I get a message
"Installing Microsoft Office 2007 Hybrid"

I don't know what it is so I've stopped it from installing

I can't find it in programs or with a search on my computer....

all the info I can find does not really explain where it has come from and why....
and how to get rid of it

and... comments I see seems, it continues to be a problem for many

please don't suggest a non-standard software "fix" installation....

I have Win 7 64



thanks!

 

[Ranger4]

Was Office Pro 2007 that you purchased on a DVD & did it come with a validation/activation code as well.

Apparently there is a starter version of Office 2007 that is termed as a Hybrid, which may be what you have.

Have you tried repairing Office, which you should be able to do by opening Control Panel, selecting Programs & Features, scroll down to Microsoft Office, right click on it & select Change & that should list a couple of Repair options. If there are no Repairs options shown there, click on the Start button, select All Programs & click on Microsoft Office & see if it lists a Repair option.

If none of the above help, you could have a look at what files are actually on the installation DVD to see if that helps identify it's actual version.

 

[pleiades357]

they did come with validation and have worked for over a month with out the hybrid problem...
does not say anything about being a starter version

but does say "licensed for distribution with a new PC"

I will try the "repair"
and contact the seller....

noticed a "file validation add in" in the list of MS office...
what is that?

 

[Ranger4]

The fact that it does say "Licensed for Distribution with a new PC" would certainly indicate it is probably the Starter version. Yes definitely contact the seller.

Generally speaking most people are suggesting that you try & get Office 2010 or later if you can.

 

[pleiades357]

tried repair... no improvement

what am I looking for?
not sure how to post a snap of the list...

 

[pleiades357]

The fact that it does say "Licensed for Distribution with a new PC" would certainly indicate it is probably the Starter version. Yes definitely contact the seller.

Generally speaking most people are suggesting that you try & get Office 2010 or later if you can.

I've been told by a lot of people, including MS, that 2010 will not open many 2003 files and they may be permanently lost.. I had problems with the trial version... would not open many files

and... buying 2010, I'm in the same situation... potentially buying an older copy from some scam seller...
darn...

 

[pleiades357]

seller says it is a product key activation problem....
sent a phone number to call MS
recorded message says "have activation wizard open"

what... uninstall and reinstall to that point?


recorded message, more MS run around or going to help?
there was no way to get more help, have activation wizard open or good bye....


seller told me to call MS office... but, did not provide phone number and not available on site.... and MS won't acknowledge me... can't give cell number to them for "verification"
MS won't talk to people who don't have cell phones... LOL..... diversity....

 

[Ranger4]

Did you use the setup.exe file on the DVD to install Office. (Looking at your screen shot in your post #5). I see there is a file showing ProHybridr.WW also on the DVD list. What's in that file?.

The seller has suggested it's office Activation problem, well may be!. This MS website tells you how to activate Office 2007, so give that a try & see how you go.

Activate Office 2007 - Office Support

 

[pleiades357]

Did you use the setup.exe file on the DVD to install Office. (Looking at your screen shot in your post #5). I see there is a file showing ProHybridr.WW also on the DVD list. What's in that file?.

The seller has suggested it's office Activation problem, well may be!. This MS website tells you how to activate Office 2007, so give that a try & see how you go.

Activate Office 2007 - Office Support

it was installed... and working since.... about.... 7-18-2017... all the "activation" info is about new installation problems? or an I missing something, the way I did not see...... "prohybrid...."


says.... Click the Microsoft Office Button

, and then click Access Options.....


opened "MS Access" and tried, says "already activated"
outlook and Acess open.... not word or publisher

 

[pleiades357]

on a whim... I've usually found MS "fix" programs not effective... I ran the "diagnostic" offered on the window that opened with my attempt to "Activate"
diagnostic said "one problem found" it did not explain what....
but....

everything works... word opens, excel opens, Publisher opens...

any idea what happened?
just in case

and

Thank you!

 

[Ranger4]

Glad to hear all seems to working properly now. From what you have said it looks like Activation was the cause & running the Repair has fixed it.

 

[pleiades357]

thanks for the help!
if you had not had me opening different parts of the software I would never have seen that...

and amazingly... it worked
drama over

today my computer won't recognize my iphone when I connect it with the USB (no wifi).... 1/2 hour looking at that and I think I am done for the day.... and my new "My Book" ext hard drive won't let me run an image with Acronis on it.....
they will have to wait.... LOL I'm making a one computer crisis problem per week-end rule

 

[Ranger4]

You are welcome & glad I could help.

I really can't offer much help on the iphone problem as I don't have one.

What is the problem with the external hard drive?. Are you trying to make an image or copy one back to the computer.

 

[pleiades357]

You are welcome & glad I could help.

I really can't offer much help on the iphone problem as I don't have one.

What is the problem with the external hard drive?. Are you trying to make an image or copy one back to the computer.

finally worked out the problem with the iPhone... an old preamble so lots of right and wrong "solutions"
the correct one turned out to be the easiest

"my book"... I may be confused...
my other WD ext Drive, I can use to "image" back up with Acronis... and to store, copy files

the new... "My Book" desktop storage... offered different software (?) to install...
I have not yet read the 46 page manual....

When I tried to start an Acronis "back up" it showed a message that seemed to suggest it would not work... have not researched that yet.... not sure what it means.... but not, "great, proceed"

the second pic is the folder... with two editions, "Acronis" and "hairclip" were my additions... hairclip to check I could copy to the drive... worked...
I wanted to use it both as a double back up to my other ext drive, aging... and to move some files to... I'm running out of hard drive...

 

[Ranger4]

I may be wrong, but it seems that back up has been saved as GPT system & not an MBR system. Are using UEFI on your main Windows 7 operating system disc or the usual MBR. GPT means GUID Partition Table & MBR means Master Boot Record.

Could you supply a screen shot of Disc Management with the back drives connected & please include all the info that is shown. This tutorial will show what's needed.

Disk Management - Post a Screen Capture Image - Windows 7 Help Forums

If you are using the MBR system & you used the back up that is shown in your screen shot in Post #14 to restore your system then the boot media will not work.

You mention running out of disc space. How big is your current Windows 7 OS disc?. The best solution is to install a bigger drive if you can, rather than fiddling around trying to carve off files to another drive if the drive is too small.

 

[pleiades357]

Hmmm.. I never thought of installing a larger disc.... at one point I looked into installing more RAM and was told I could not... so...

though I did want a larger back up.... easier for now than than sorting through old files...
looked up the terms (.. so at least I know what it is I don't understand once I have some general idea... it changes
great instructions for Disk Management capture... thanks!

 

[Ranger4]

Yes your HDD is getting full. Windows needs at least 10% free space to work properly, so you are getting close to that.

Do you have a lot of programs on the HDD that you rarely or never use, if so you could uninstall them or transfer them to another drive.

I use Macrium Reflect to do my back up images & I have never had a problem with it.

If you want to see what is taking up the HDD space, download Tree Size Free, from this website & install it.

TreeSize Free - Quickly Scan Directory Sizes and Find Space Hogs

 

[pleiades357]

thank you... will look at that...
I do art and crafting... I have tons of pictures and many images to be sorted and edited... some day

 

[pleiades357]

realized I never did go back and mark this as solved,
thank you again Ranger4

how to mark as solved? not shown as an option...

 

[Ranger4]

You are welcome & glad I could offer some help. Thanks for getting back with the update. You seem to have found the Solved button.