rumpled103
New member
- Local time
- 6:52 AM
- Messages
- 7
Ok, so I have an HP Deskjet 1000 printer. And I'm trying to print a Word document from my other computer, but it's not working. I checked the 'See what's printing' for that printer on the computer where I wanted to print from, and it shows a bunch of documents in queue. I tried to cancel or restart them, but nothing happens. I just get 'Error processing command'. I've already checked the C:\Windows\System32\Spool\PRINTERS, but there's nothing in it. I've already removed the printer and re-inserted it and it downloaded the drivers again. That all went well, but I still can't print from either computer (I have two). On the one computer where the printer is, if I try to print something, nothing happens, no documents in its queue. But from the other computer, it just keeps adding more documents to the queue and I can't do anything. I'm using Windows 7 Home Premium on both of them.
Edit 1: I was able to successfully clear the print queue from here: How to Forcefully Clear the Print Queue in Windows
But now the problem is when I go to MS Word and go to File > Print, it says 'Paper Out: 1 document waiting'. I'm wondering if this is what's causing the issue. I'm using an HP Deskjet 1000. And then if I try to print something from the computer with the printer, the print job will show up and then quickly disappear.
Edit 2: Ok, I solved this by removing the printer in Devices and Printers. When I added it back, it installed a driver that wasn't there and that finished. Then I tried to print something and it actually got the print job. Now the issue is whenever I push the power button and making sure it grabs the paper, it doesn't actually print out what I wanted it to print. Also, I'm trying to install the drivers for the printer and it says "Connect the square end of the USB cable to the back of the printer and the flat end of the cable to any available USB port on this computer". Well, I have it physically connected, but it's not detecting it. The drivers are for Deskjet 1000 J110.
Edit 1: I was able to successfully clear the print queue from here: How to Forcefully Clear the Print Queue in Windows
But now the problem is when I go to MS Word and go to File > Print, it says 'Paper Out: 1 document waiting'. I'm wondering if this is what's causing the issue. I'm using an HP Deskjet 1000. And then if I try to print something from the computer with the printer, the print job will show up and then quickly disappear.
Edit 2: Ok, I solved this by removing the printer in Devices and Printers. When I added it back, it installed a driver that wasn't there and that finished. Then I tried to print something and it actually got the print job. Now the issue is whenever I push the power button and making sure it grabs the paper, it doesn't actually print out what I wanted it to print. Also, I'm trying to install the drivers for the printer and it says "Connect the square end of the USB cable to the back of the printer and the flat end of the cable to any available USB port on this computer". Well, I have it physically connected, but it's not detecting it. The drivers are for Deskjet 1000 J110.
Last edited:
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Acer
- OS
- Windows 7 Home Premium 64-bit
- CPU
- 2.70 gigahertz AMD Athlon II X2 215
- Motherboard
- Acer Veriton M430
- Memory
- 8 GB
- Graphics Card(s)
- ATI Radeon HD 4250 Graphics
- Hard Drives
- WDC WD2003FZEX-00Z4S SCSI Disk Device 2 TB
(old) WDC WD6400AAKS-22A7B SCSI Disk Device 640 GB
- Antivirus
- Mcafee Anti-Virus, MSE, MalwareBytes Anti-Malware
