Solved Can't run .exe file. 403 error

[Eutychia]

I have VMware fusion 5.0.1 and I had an old virtual machine with windows xp on it which was very out of date. I deleted that virtual machine and added a new one which I booted with windows 7. I have purchased a computer based training program that will run only on PC. So I downloaded it and unzipped it, which made a new file on my desktop. There is a startup.bat file which when I run it, comes up with a 'can't find SCRMP.exe' file. It is in another subfolder included in the main program folder. I was told by the tech support for the program to locate the .exe file and run it individually. When I run it, it comes up with HTTP status error 403:forbidden. If I click continue it comes up with the registration page of the program where I can put in my registration code and if I click ok, it thinks for a while then says 'can't connect to the server'. I was told to turn off firewalls and virus protection so I have uninstalled the mcafee virus protection and turned off anything related to fire walls and windows defender. I am still having all the errors and was wondering if anyone would be able to steer me in the right direction as to how I could fix the problem. The company that I purchased it from was Avsoft and their tech support are giving me instructions that I have already done and explained in all of my emails to them and seems they are not even reading what I have done and the outcomes. I hope someone can help me. If you need screen shots or any other information, please let me know. Thank you in advance.

 

[Callender]

Windows 7 VM

Windows 7 in a VM probably won't be patched and up to date unless you patched and updated it.

I have a very limited knowledge of VM's. I use a VM only on rare occassions however I suspect that the error you're getting is down to a missing Visual C++ package.

32bit version

Download Microsoft Visual C++ 2010 Redistributable Package (x86) from Official Microsoft Download Center

64bit version

Download Microsoft Visual C++ 2010 Redistributable Package (x64) from Official Microsoft Download Center

Which one you need depends upon the program that you're tying to install - if it's 32 or 64 bit.

You might want to wait for confirmation or advice from other members as I'm not entirely sure if this is the correct solution!

 

[Eutychia]

I did as you suggested and also changed my internet connection from public to home and it is all working now. Thank you so much for you me help! I was going crazy trying to fix it. Thank you again.