Solved cant send on live mail

[lexusstump]

can't send on windows live mail. Get error 0x800ccc0e socket error 10013

 

[Roderunner]

Hi lexusstump, welcome to Seven Forums.

Make sure the setting for your account on the 'Servers' & 'Advanced' tabs are correct.

 

[lexusstump]

Hello Roderunner,

Glad to find someone who maybe can help. Not too sure what your response means - It looks like I have incoming POP3 110 and outgoing SMTP 25 and mail.comcast.net. If those are the correct settings or not I have no idea. Help?

 

[DavidE]

Here is an article with Comcast email settings so you can check your WLM to make sure everything is set correctly.
E-Mail Client Settings (customer generated) - Comcast Help and Support Forums

Also, what Anti Virus do you use, as some of them can scan email and cause issues?

 

[Roderunner]

Hello Roderunner,

Glad to find someone who maybe can help. Not too sure what your response means - It looks like I have incoming POP3 110 and outgoing SMTP 25 and mail.comcast.net. If those are the correct settings or not I have no idea. Help?

Your account setting's advanced tab should be like this. Don't know about 'leaving messages on the server' with Comcast.

 

[lexusstump]

account settings advanced tab set as directed. Still can not send email. Same error message. I think I have Norten as my anti virus program but I also think Xfinity has something else on my cpomputer.

 

[DavidE]

It looks like some versions of Norton have an email scanner.
Check if your version does, and if so, disable email scanning temporarily to make sure it is not causing an issue.
Here is an article explaining what you are looking for.
How to Disable Norton Email Scanning | eHow.com

 

[lexusstump]

Hi DavidW7ncs,

I went to the email client settings in your earlier posting. There were a couple changes I made and now it looks like I can send email from window live mail. Thanks to all the inputs I received.

 

[DavidE]

You're welcome and glad to hear you got it working!

 

[robinb9]

btw- fyi the smtp for comcast is smtp.comcast.net not mail.comcast.net
if you put it in mail.comcast.net for the smtp it will NOT go
POP is mail.comcast.net

smtp port is 587

 

[lexusstump]

Hello Robinb9,

That was exactly my issue. I do not know how it got changed because I was able to send and receive just find until one day I could not send. I had not knowingly made any changes to that line. ??? Anyway, thanks for the follow up.