Solved Can't update to IE11 9C59 error

[marcofa]

I can't update to IE11 from IE9
Error 9C59
Enclosed CBS splitted file
Window 7 pro
Intel i 7-3820
Motherb Asus P9X79 pro
Memori 8 Gb Corsair
Disk n. 3 raid5 1Tb ST1000 DM003
Nvidia geforce GTS450
Thank you for help
Marco

 

[NoelDP]

Your Zip files appear to be broken - how did you create them?

You cannot simply split files.

You need to copy the entire CBS folder to your desktop, then remove the older CBSPersist files, compress the rest and upload the compressed file without changing it in any way.

 

[marcofa]

Enclosed CBS file according your suggestion.
Thank you
Marco

 

[NoelDP]

Hmm- no errors in CheckSUR, and only minor errors in the CBS.log.
Please zip the CBSpersist cab files individually, and upload them (the forum doesn't like .cab files)

 

[marcofa]

Enclosed CBSPersist
Marco

 

[NoelDP]

The SFC scan - when I eventually found it - was clear.
There are no really significant errors in the CBS logs - although there are a number of this type of error...

2014-08-03 03:03:21, Info                  CBS    Session: 30387894_3093010380 initialized by client WindowsUpdateAgent.
2014-08-03 03:03:21, Info                  CBS    Identity missing version. [HRESULT = 0x80070057 - E_INVALIDARG]
2014-08-03 03:03:21, Error                 CBS    Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]

I'll have to do some research and see if I can narrow down the problem, since CheckSUR normally picks up on Identity problems, but is obviously missing this one.

In the meantime, pleas upload the following files (if they exist) so I can use them as aids

C:\Windows\windowsupdate.log
C:\Windows\IE9_main.log
C:\Windows\IE10_main.log
C:\Windows\IE11_main.log

 

[marcofa]

Files you say dont exist.
I found in Logs where CBS is located, enclosed files.
Marco

 

[marcofa]

There is a hope to solve the problem?
Can I do something else?
Marco

 

[NoelDP]

Odd that the files don't exist - they should have been created when any attempt was made to install one of the IE versions.

You appear to have WinPatrol and Spybot running in the background - I would suggest disabling them (and also possibly your anti-virus) before trying the update again

 

[marcofa]

Ok for Spybot and Nod32.
Regarding Winpatrol, I realized now that the icon has disappeared from the bottom right toolbar and also from installed program list in control panel, in Start and in C: programs no file related.
I have to solve this problem before trying again IE11?
Marco

 

[NoelDP]

Try reinstalling WinPatrol, then uninstalling it - this should get rid of the traces. If not, then you may need to find a removal tool on the Winpatrol site.

 

[marcofa]

Winpatrol installed and disinstalled.
Disabled Spybot, Nod32, Firewall.
Step 1, 2, 3 of
IE 11 - Code 9C59 error - Microsoft Community
done whitout any error.
IE 9 disinstalled.

IE11 installation failed 9C59

Step 1, 2, 3 repeted with prerequisite verification: I discover that 2834140 and 2670838 was not installed nor offered as important in window update:
Prerequisite updates for Internet Explorer 11 of prerequisite updates
I installed also optional 2888049 and 2882822

IE 11 installation SUCCESFULL !!
Marco

 

[NoelDP]

.... Sounds good to me!
Did you get the updates, also??

 

[marcofa]

Yes, I received two IE11 important update this morning and I am installing.
Thank you for all
Marco

 

[NoelDP]

Great! good luck with it.