Check for problems

[steveseven]

is there a way to check for why your computer would crash, freeze, shut down improperly, etc and fix the problem? is there a way to scan and find if there are problems that exist on your computer?

I upgraded from winXP to win7 and there are some instances where things happen for no reason (it seems to me), I think because my comp really isnt meant to run win7 even tho it met all system requirements. I would really like to find out why something bad happens and how to prevent it from happening again

 

[richc46]

Probably the best place to start is to type event viewer, in search and look for errors.

 

[Tepid]

Right click Computer and Click Manage

Or Control Panel / Action Center

2 of the best resources for Win 7 are .....

Windows 7 Resouce Kit

Windows 7 Inside and Out

 

[steveseven]

what do i make of this, it doesnt look good tho

 

[richc46]

You have to click on the check marks by errors and critical and show or tell us what is shown.

 

[steveseven]

2 times within an hour my comp shut down improperly and unexpectedly. once was manually bc it froze, and after 5-10 min i just shut it down. then i was on youtube and randomly the blue screen came up saying windows was trying to prevent a fatal problem or something of that nature.

is all this because of the upgrade from xp to 7? i had xp for a year and a half and never had a problem with it.

 

[richc46]

2 times within an hour my comp shut down improperly and unexpectedly. once was manually bc it froze, and after 5-10 min i just shut it down. then i was on youtube and randomly the blue screen came up saying windows was trying to prevent a fatal problem or something of that nature.

is all this because of the upgrade from xp to 7? i had xp for a year and a half and never had a problem with it.

I would tend to agree that the upgrade played a part in this scenario. It,however is not the fault of the OS, but rather a bad installation or a virus. We, at Seven Forums will do everything possible to get your computer working properly. Have a little faith and things will work out. There are many remedies to your problem. We just need to figure the cause, first.

The blue screen probably prepared a dump file, making a copy of that will help to resolve your problem.

http://support.microsoft.com/kb/315263

 

[steveseven]

theres a ton of stuff listed, how should i show you?

 

[steveseven]

im going to bed, but i will try to provide all the info you need and hopefully we can work on it again tomorrow. thanks for your help this far.

 

[richc46]

Rest assured that I and every member of the forum will do our very best to help you. Good night.

 

[Tepid]

Before you read the following know this....
I am in no way, shape, or form, trying to prevent anyone from learning a thing or 2.

But,,,,,,,,, there are several things you should know starting off on this venture......


A. List your full PC specs under the User CP at the top of this forum.

B. You are going to need to learn how to Run full Hardware Diags......
.........Memory Tests
.........Hard Drive Tests
Are going to be the biggest 2 you need to run first.

C. In absolute all honesty, you will be better off backing up your data to an external Hard Drive and start from scratch and not doing an Upgrade install of Windows 7.

D. There is no magic button


The first thing you will need to do is,.......

Follow this link to the letter...... Go Here and do what it says in Step 1 only, don't try to move on to 2. or others.

Memory Diags should not run for less than 4 hours.
If you get an error before then,, it means you probably have bad RAM.
Longer than 4 hours without an error and you can be pretty sure the RAM is fine
And then we can move on to running Hard Drive Diags.

That is the first thing you need to do.

 

[Tepid]

As an aside,,, you are going to see errors in Event Viewer,, it is inevitable.
There is not a single PC on the Planet that doesn't get daily Error's and Warnings in the Event Viewer.
Ok,, there might be some that MAy go a day or so, but there will eventually be errors.

They are not all bad,,, most are meaningless and have no impact on the system.

You can spend hours, days and weeks delving into the Event Viewer and never find the reason to a particular problem. Doesn't mean it's useless, you just have to know what you are looking for.

Just be prepared that there is no magic button.