CheckSUR results for windows7 - How do I fix the problems it lists?

[mike9inch]

Hi,

Windows 7 Service Pack 1 for x64-based Systems (KB976932) for my computer fails to install successfully. IT gives me Error details: Code 800B0100



I have run CheckSUR and do not know what to do - as it lists various problems that need fixing before I can run SP1;

(I am running OS: windows 7 Home Premium and System Type: x-64 based PC).

I am tearing my hair out, as I have no idea how to clear this problem.

Any help appreciated.

Kind Regards

Mike9inch





=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 19.0
2013-06-29 18:44

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB980182~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB980182~31bf3856ad364e35~amd64~~6.1.1.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_4_for_KB980182~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_4_for_KB980182~31bf3856ad364e35~amd64~~6.1.1.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2286198_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2286198_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1522
Found 10 errors
CBS MUM Corrupt Total count: 5
CBS Catalog Corrupt Total count: 5

Unavailable repair files:
servicing\packages\Package_2_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_2_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_3_for_KB980182~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_3_for_KB980182~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_4_for_KB980182~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_4_for_KB980182~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2286198_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2286198_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_2_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_2_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_3_for_KB980182~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_3_for_KB980182~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_4_for_KB980182~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_4_for_KB980182~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2286198_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2286198_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.cat

 

[NoN]

Hello there,

Have you try to run a SFC /SCANNOW command to repair the corrupted files?

Could be wise to run aswell the System Update Readiness Tool (All supported x64-based versions of Windows 7 package) for it to check after Windows Update installation errors .

 

[NoelDP]

SFC doesn't normally touch .MUM and .CAT files.


Mike...


I've uploaded a file - m9iaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder m9iaa in the same place.
Open this folder - there should be one folder inside it ( Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.