Classpnp.sys and start up repair problem

[leroytrolley]

Hi guys and girls

I recently had a windows 7 start up problem. I tried to boot in safe mode but it hung on classpnp.sys and then went to start up repair.

It has been trying to fix errors for nearly 9 hours so i figure its not actually working.

I have tried to cancel the operation but when i hit the cancel button it says i cannot cannot cancel the repair operation.

I have tried to pull the power, but it then just goes through the same cycle and i end up back at the start up repair screen and in able to cancel it or go any further. I cant even get to the repair menu.

I figure that i need to reformat and reinstall windows.

Does anybody know a way of getting my files from the hard drive and putting them on an external hard drive?

I have no windows dvd as it was pre installed by acer.

Any help woukd be gratefully received.

Leroy

 

[writhziden]

The simplest method: http://www.sevenforums.com/tutorials/93347-copy-paste-windows-recovery-console.html

http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164 may also be useful for obtaining the install media and backing up the system.