Money2bills
New member
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- Messages
- 17
I am attempting to upgrade my HP DM4-3099se to an SSD and improve the speed. I purchased a Samsung EVO 860 500GB SSD to replace my existing 600GB HDD.
I have tried the Samsung Migration software, Aomei Backupper, and last Macrium Reflect Free. After cloning the HDD to the SSD all three times and installing the SSD into my laptop the same message would appear, "A disk read error occurred" then below that "Press Ctrl+Alt+Del to restart". I tried restarting but would just return to the same screen.
I checked the state of my HDD by running a "chkdisk /r" command and after several hours the disk was fine, no bad sectors or anything.
I have no antivirus software running to interfere with the cloning software. I cloned the drives all except for the HP_TOOLS partition. When trying to clone the HP_TOOLS partition the cloning process would fail.
I have attached an image of the drives shown in disk management.

Both disks are MBR (Master Boot Record) partition style in the properties.
I attempted to boot from the SSD prior to installation from the external enclosure and it would not do that either. I instructed the bios to boot from SSD and it would go back to HDD.
I have tested the SSD when installed in the laptop with the bios but received a "Hard Disk Test" Failed, "Boot device not found" (3F0) error. I do not understand why it works when plugged in the external enclosure but does not work when installed at all.
I have tried to use the Macrium Rescue Media but it did not fix the boot issues.
Any direction to correct this problem would be appreciated. If you require more information please just let me know what you need. Thank you
I have tried the Samsung Migration software, Aomei Backupper, and last Macrium Reflect Free. After cloning the HDD to the SSD all three times and installing the SSD into my laptop the same message would appear, "A disk read error occurred" then below that "Press Ctrl+Alt+Del to restart". I tried restarting but would just return to the same screen.
I checked the state of my HDD by running a "chkdisk /r" command and after several hours the disk was fine, no bad sectors or anything.
I have no antivirus software running to interfere with the cloning software. I cloned the drives all except for the HP_TOOLS partition. When trying to clone the HP_TOOLS partition the cloning process would fail.
I have attached an image of the drives shown in disk management.

Both disks are MBR (Master Boot Record) partition style in the properties.
I attempted to boot from the SSD prior to installation from the external enclosure and it would not do that either. I instructed the bios to boot from SSD and it would go back to HDD.
I have tested the SSD when installed in the laptop with the bios but received a "Hard Disk Test" Failed, "Boot device not found" (3F0) error. I do not understand why it works when plugged in the external enclosure but does not work when installed at all.
I have tried to use the Macrium Rescue Media but it did not fix the boot issues.
Any direction to correct this problem would be appreciated. If you require more information please just let me know what you need. Thank you
My Computer
At a glance
Windows 7 - Home Premium 64bit6.00 GB
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- HP DM4-3099se
- OS
- Windows 7 - Home Premium 64bit
- Memory
- 6.00 GB














