Common Installation Problems and Their Solutions

[Jonathan_King]

To the last 2 posters: Please start your own threads, so they can get their deserved attention.

 

[quicksilvr]

I'm having a similar issue. I get the error: "0x80070057" at the point of "Completing installation". The files expand and features install, but when I get to the point mentioned, I get this error message. I know that Intel doesn't officiall support my chipset (875P) for Windows 7 or Vista, but I am running Vista with no problems on a clean install. The error message states that Windows could not configure the boot manager. The disk I'm using is an OEM disk.

 

[Jonathan_King]

Hello quicksilvr,

Please start your own thread. It is difficult to help many members posting in the same thread.

~Jonathan

 

[Chenzo]

Where do we find the right drivers for the RAID-0 installs for the motherboards if we are not usre wat mother board we have. I used software that gave me a readout but I want to visually identify what it is so I know that I have the drivers for it.

I have a Dell XPS 720

Thanks for the help people.

 

[Jonathan_King]

Hello, Chenzo.

Often times the computer manufacturers release their own custom drivers. Check the Dell site.

 

[Chenzo]

First I would like to thank you for the responce. I have been looking there but since they have my computer saved as a x32 version those are the drivers that come up. How would I look for the driver that I am going to need for the x64 bit version of 7 that I just got? I have downloaded the drivers from the manufactured structure that the hardware was based off of. Do you think that that would work?

 

[Jonathan_King]

First I would like to thank you for the responce. I have been looking there but since they have my computer saved as a x32 version those are the drivers that come up. How would I look for the driver that I am going to need for the x64 bit version of 7 that I just got? I have downloaded the drivers from the manufactured structure that the hardware was based off of. Do you think that that would work?

I really do not know. Download Speccy and determine your hardware. Then Google for the drivers for that hardware.

 

[rated]

ok i will try. . .

 

[julez]

Hi, for the 'missing CD/DVD-drivers' problem we had to delete the Dell rescue partition on a Dell Optiplex 760. Apperently w7 sees it as an optical drive.

 

[Jonathan_King]

Hi, for the 'missing CD/DVD-drivers' problem we had to delete the Dell rescue partition on a Dell Optiplex 760. Apperently w7 sees it as an optical drive.

Thank you! I will include that in my guide.

 

[julez]

yw =)

 

[Bern]

Problems going from XP 32 bit to Windows 7 64 bit

Hi there,

I tried to install my new Windows 7 64 OS bit but today failed several times. I was wanting to replace my XP 32 bit OS. When I inserted the Windows 64 bit disc I could not even get to the start of the install process. An error message said the disc was incompatible with my system and suggested I re-boot , with the disc inserted. I did this several times, to no avail. I have now loaded Windows 7 32 bit without any problems (using the clean install that I had intended use on the first attempt at installing Windows 7 64) but I'd still like to switch to Windows 7 64 bit.

The Windows 7 compatability tool reports that my system is capable of running Windows 7 64 bit. It has an Inel E8500 CPU, 6 GB of RAM , an Asus P5E Deluxe motherboard and a GE Force 9800 GT .

Do I need to change a motherboard setting ?

Any help would be very much appreciated.

Bern

 

[ignatzatsonic]

Confirm that your BIOS is set to boot from the DVD drive first.

Insert the DVD in the drive.

Turn your PC off COMPLETELY.

Restart the PC with the DVD in the drive.

What happens--what screen do you come to if you keep your hands off the keyboard and mouse?

Is this a retail purchased Windows disc or a disc burned from a download?

 

[Jonathan_King]

Hi there,

I tried to install my new Windows 7 64 OS bit but today failed several times. I was wanting to replace my XP 32 bit OS. When I inserted the Windows 64 bit disc I could not even get to the start of the install process. An error message said the disc was incompatible with my system and suggested I re-boot , with the disc inserted. I did this several times, to no avail. I have now loaded Windows 7 32 bit without any problems (using the clean install that I had intended use on the first attempt at installing Windows 7 64) but I'd still like to switch to Windows 7 64 bit.

The Windows 7 compatability tool reports that my system is capable of running Windows 7 64 bit. It has an Inel E8500 CPU, 6 GB of RAM , an Asus P5E Deluxe motherboard and a GE Force 9800 GT .

Do I need to change a motherboard setting ?

Any help would be very much appreciated.

Bern

Hello, Welcome!

Please start your own thread in the Installation section.

Thanks,
~Jonathan

 

[Bern]

Thanls for this advice. I will try it in a few minutes. My Windows 7 discs are fair dinkum- I brought the program at Best But in NYC today

 

[Snuffleupagus]

Problem: Error message “Setup was unable to create a new system partition or locate an existing system partition.”​

What to try:
Make sure that the partition is primary, active, and formatted with NTFS.

Wow! Great thread Jonathan! I too suffered from the "Setup was unable to create a new system partition...."

I have a P7P55D Deluxe mobo from ASUS
WD Caviar 1 TB HDD X 2, RAID-1
WIN 7-64 OS, OEM

I first installed the WIN 7 over my RAID-1 configuration. So far so good. Then I tried installing a Linksys WUSB54GC USB wireless adapter so I could download updates to my new rig.

This is when WIN 7 started acting up. It wouldn't shutdown and when it did there was the BSOD. Impatiently I shut it down "hard" and on reboot it wouldn't launch windows, it just went to a black screen and stayed there.

Since this was a clean install on a new rig, I decided to delete everything and restart from scratch. At the Where do you want to install? screen I selected my RAID drive and chose Format from the menu. Big Mistake! After selecting my RAID drive, when I clicked Next I got the "Setup was unable to create a new system partition or locate an existing system partition. Please view the logs for more information" message.

This had me stymied so I began my search for a solution (google is your friend!) and landed here. However, there were other suggestions from other forums and long-story, short: what worked for me was to remove the battery from the mobo for 10-minutes. And then reinsert the battery, insert the WIN 7 x 64 install DVD and start over. At boot, I then entered the BIOS and changed the default storage config from IDE to RAID and then pressed [CTRL +I] when prompted to acces the RAID config screen and selected RAID-1. When I got to the Where do you want to install screen, I created a 30 GB partition, loaded my Intel RAID driver from USB Flash drive and then proceeded to allow WIN 7 to install with no further interruption!

I would recommend adding the 10-minute battery removal procedure as a first step in the What to try section.

This forum is a Great resource! Thanks for posting Jonathan!

EDITED: to add - I also made sure that my DVD RW was the first boot sequence followed by the RAID drive. In the end I'm not sure which "tweak" made it all work, but if you try the battery removal procedure, make sure you sequence your Boot properly in the BIOS before attempting to reinstall WIN 7 x64

 

[Jonathan_King]

Problem: Error message “Setup was unable to create a new system partition or locate an existing system partition.”​

What to try:
Make sure that the partition is primary, active, and formatted with NTFS.

Wow! Great thread Jonathan! I too suffered from the "Setup was unable to create a new system partition...."

I have a P7P55D Deluxe mobo from ASUS
WD Caviar 1 TB HDD X 2, RAID-1
WIN 7-64 OS, OEM

I first installed the WIN 7 over my RAID-1 configuration. So far so good. Then I tried installing a Linksys WUSB54GC USB wireless adapter so I could download updates to my new rig.

This is when WIN 7 started acting up. It wouldn't shutdown and when it did there was the BSOD. Impatiently I shut it down "hard" and on reboot it wouldn't launch windows, it just went to a black screen and stayed there.

Since this was a clean install on a new rig, I decided to delete everything and restart from scratch. At the Where do you want to install? screen I selected my RAID drive and chose Format from the menu. Big Mistake! After selecting my RAID drive, when I clicked Next I got the "Setup was unable to create a new system partition or locate an existing system partition. Please view the logs for more information" message.

This had me stymied so I began my search for a solution (google is your friend!) and landed here. However, there were other suggestions from other forums and long-story, short: what worked for me was to remove the battery from the mobo for 10-minutes. And then reinsert the battery, insert the WIN 7 x 64 install DVD and start over. At boot, I then entered the BIOS and changed the default storage config from IDE to RAID and then pressed [CTRL +I] when prompted to acces the RAID config screen and selected RAID-1. When I got to the Where do you want to install screen, I created a 30 GB partition, loaded my Intel RAID driver from USB Flash drive and then proceeded to allow WIN 7 to install with no further interruption!

I would recommend adding the 10-minute battery removal procedure as a first step in the What to try section.

This forum is a Great resource! Thanks for posting Jonathan!

EDITED: to add - I also made sure that my DVD RW was the first boot sequence followed by the RAID drive. In the end I'm not sure which "tweak" made it all work, but if you try the battery removal procedure, make sure you sequence your Boot properly in the BIOS before attempting to reinstall WIN 7 x64

Thank you. What removing the battery probably did was to clear the CMOS. I will include that in my original post.

 

[lgp]

This is from the experience I've gotten installing 7 on quite a number of units, each different from the others with regards to specs.

There are times when installation would get stuck on expanding files 0% for several hours with the drive lights on both the Optical Drive and the Hard Drive furiously blinking. One thing I noticed is that it usually happened on units with SATA drives.

The workaround for this was to go into the BIOS and change the SATA settings from "Enhanced" to "Compatible". Installation then proceeded without a hitch. After installation of 7 and the needed device drivers, I then went back to BIOS and changed the SATA settings back to "Enhanced".

I have had no problems since. I hope this helps.

 

[Darryl Licht]

Thanls for this advice. I will try it in a few minutes. My Windows 7 discs are fair dinkum- I brought the program at Best But in NYC today

Ive never heard of that store... Are they near Hooters?

LOL!!!!!!!!!!:roflmao::roflmao::roflmao:

 

[mdwerner6942]

Windows 7 Pro 64 Clean Install

I installed Windows I thought with no probem and set me up as a administrator of course, but had trouble accessing the C: drive said I had no permissions. Then other issues like McFee software folder was just empty before I wondered why it did not work. I got tired of the issues and first install, so I figured after lossing my HP Photosmart D7460 printer software and could not reload. Screw it I will redo the system. It would then get errors like 0x80070022 or 0x800703E7 some other issues. I decided to load XP pro on small drive and use WD's lifeguard software and check disc. Erased it using 0os from Lifeguard software. Now it loads, but I get Wrong Volume GRMCPRXFREO_EN_DVD into D. Well you can restart no good, cancel quits, so I tried continued this time and it seems to be formatting I would guess. I miss XP pro which actually let you know it was formatting and progress of format. Oh well, it was MS OEM tech's that got me interested in Windows 7 when they said XP might not be support much longer like 2000 etc after they replaced my damaged OEM XP Pro disc. Plus I wanted Windows to see all my memory not 1/2 of it as XP did or a least the 32 version. I am new at asking for help in a forum, so I am hoping my unskilled writing skills are OK for this forum setup. I was just wondering if anyone else had any issues with Windows 7 like I had or what you guys or gals might think? I guess I should not gotten impatient for HP printer software support to help with printer issue, but the install seemed unstable and if you know me, my pics etc are backed up on disc so screw it reload. Guess I just have a bad attitude towards computer software clitches, but even with XP Pro, I never got much luck out of repairing it verses a new install. I am going to change out MSI MB because it's CPUs list mine but at only 95 watts not 125 as AMD suggest they run with. ASUS deluxe maybe not sure on mixed reviews yet and it's about twice the price of MSI board.