My uncle's computer is blue screening and restarting regularly. They claim that it's just when doing regular processes like checking email and browsing the internet. I checked the crash reports and it stated Windows has stopped intermediately every 5 minutes. I uploaded the report that I got from your tool and I would appreciate any help. Thank you in advance and if you need any more information don't hesitate to ask.
Additional information:
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Extra information about the problem
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002FAF9BC
BCP3: FFFFF880094DDCD0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Bucket ID: X64_0x3B_nt!ExDeferredFreePool+100
Server information: 12219c54-a1f4-4743-93c6-882a1aa7b6ba
Computer Specifications:
CPU: Intel Core i5 3570k
Mobo: ASRock Z77 Pro 3
Storage: WD Black Series 1TB HDD 6gb/s
Optical Drive: LG Super Multi Blue Blu-ray Rewriter
RAM: 8GB (2 x 4GB) sticks of RAM PC3 - 12800
Additional information:
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Extra information about the problem
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002FAF9BC
BCP3: FFFFF880094DDCD0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Bucket ID: X64_0x3B_nt!ExDeferredFreePool+100
Server information: 12219c54-a1f4-4743-93c6-882a1aa7b6ba
Computer Specifications:
CPU: Intel Core i5 3570k
Mobo: ASRock Z77 Pro 3
Storage: WD Black Series 1TB HDD 6gb/s
Optical Drive: LG Super Multi Blue Blu-ray Rewriter
RAM: 8GB (2 x 4GB) sticks of RAM PC3 - 12800
My Computer
- OS
- Windows 7 Ultimate x64