Computer crash randomly.

[lester123]

My laptop just freeze up, cant move my mouse or whatever. need to unplug the power source to get it back up..need help ^^ thanks

 

[lester123]

help..bump

 

[FredeGail]

Hello lester and welcome to Sevenforums. Please stop bumping, we're all volunteers and it's against the forum rules.

Questions

• How long have you been running the OS?
• Have you installed anything new recently?
  • .. in this regard: software, hardware, drivers
• What have you tried so far?

Things you could try

• SFC /scannow
  • We usually ask people to do this command to check if Windows is corrupted. It's the most common one used to check if the Windows files are corrupted. If it'll find errors, it'll restore them.
    
    
       Tip

    If you're having a custom customization layer on your Aero, it's likely to get restored to default.
    
    
    Press Start | search 'cmd' | Right-click it
    | open as Admin | type SFC /SCANNOW
    
    http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
• Boot into safe-mode, it won't load 3rd party drivers this way. Does it still crash?
• What temperatures does your CPU/GPU carry just before the crash?

Best Regards,
Frederik.

 

[lester123]

How long have you been running the OS?
around 2 year, i formatted my laptop recently..around 3week ago
Have you installed anything new recently?
no,not really...
.. in this regard: software, hardware, drivers
What have you tried so far?
sfc /scannow , nothing wrong..


-cant try it in safe mode, it just so random. lol..
-i tink 40-50 degree celcius..

My event log did not show anything??
im sorry for bumping..

 

[FredeGail]

cant try it in safe mode, it just so random. lol..

Can you please specify this? You cannot boot into safe-mode?

Best Regards,
Frederik.

 

[lester123]

i can boot into safe mode, but the crash is just so random.. i dont know when it will crash even if i boot into safe mode..

 

[FredeGail]

Alright, next step would be Memtest86+.

Looking at your bugcheck it's likely that a memory corruption event was triggered. Though a driver could be causing the memory to be borked, but we're usually suggesting a memory test before moving forward. Do a scan with Memtest86+. Memtest is a scanner that'll check your sticks for errors.

   Warning

:info: Note that the below instructions may break your WARRANTY rules. If you're unsure check manuals, separated warranty papers, stickers on computer for secure permission.

To ensure that we'll know if it's the slots on the motherboard that's broken, or the sticks itself - we have a little procedure we'll recommend. Remove 1 stick, scan the other with Memtest in the current slot. After 7 passes, move the stick to another slot and scan, and so on and so forth until you've scanned all the sticks, and all the slots, one by one.

Memtest86+ - Advanced Memory Diagnostic Tool

Best Regards,
Frederik.