Computer gets stuck at welcome screen after sleep/hibernate

[bartnawer]

If I close my laptop, half the time, the computer freezes after I put in my password. It just gets stuck on the welcome screen with the spinning wheel. It doesn't always happen, but I have to do a hard reset everytime it does. I already set the HD to never turn off, so I am just wondering what else i can do to stop this freezing? Thanks !

 

[writhziden]

We will need a little more information to proceed with troubleshooting your problem. We can better assist you if you follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html (I realize you aren't having a blue screen, but other logs are generated by those instructions that would help track down the problem)

 

[bartnawer]

Is Windows 7 . . . - x86 (32-bit) or x64 ?-64 - the original installed OS on the system?-Yes - an OEM or full retail version?-OEM - What is the age of system (hardware)?~2 years - What is the age of OS installation (have you re-installed the OS?) No.

 

[writhziden]

You have a lot of application errors due to the Bonjour Service (part of iTunes and Apple software). See Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 for fixing this error.

 

[bartnawer]

Tried that, still gets frozen sometimes at the welcome screen. It has also started freezing alot more just in regular usage. Any help?

 

[writhziden]

You should http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html and see if you can find the service/application causing conflicts.

 

[writhziden]

Did a clean startup resolve the problem? Let us know if you need any further troubleshooting.