Computer hangs for a short period and then resumes

[Wulfy]

I have been having this problem for about a year now where my computer hangs for a few seconds and then resumes. During the 'freeze', I can still move my mouse, but programs stall or won't open until the freeze is 'over'. If there is a media player playing, it'll freeze and loop the audio or just crash completely. When I'm listening to music, It'll stop and then resume after the freeze. The problem never leads to BSOD or anything, but it's getting pretty annoying.

I have run chkdsk several times and there were no errors and I'm sure all of my drivers are updated.

Anyone know what the problem may be?

 

[Salamander]

I think its a small virus causing the problem. You can check online with many brands of antivirus to see what you might have.
The virus may be taking many resources from your computer so you have this issues or perhaps its part of the problems that the virus is supposed to do.
Also, I suggest you to make a backup of your files because you never know what these kind of problems will lead to
Tell us if you find a virus during your checks.

 

[Urthboundmisfit]

Any clues in Event Viewer? http://www.sevenforums.com/tutorials/226084-event-viewer-open-use-windows-7-a.html

 

[Yard Dog]

Hello Wulfy , I would try this to see if a hardware or software issue exists .. : http://www.sevenforums.com/tutorials/219533-troubleshooting-windows-7-failure-boot.html look at step 2, 3, 4 . Post back how that works out pls. In addition to above post.

 

[Wulfy]

Thanks for all of the replies. I just booted in safe mode and the freezing doesn't occur there. I also did a virus scan with Malwarebytes, nothing serious came up. I should also point out that the freezing only occurs at random intervals, it isn't a constant thing (it has only happened twice today so far).

@Urthboundmisfit

'Kernel-Processor-Power' is a constant error in Event Viewer.

 

[Salamander]

Try running the kaspersky rescue live cd believe me its a great tool.

 

[Yard Dog]

Did you do step 4 ?

 

[Wulfy]

Did you do step 4 ?

I did. It didn't find any damaged files.

 

[Yard Dog]

From the event log.. seems it may be a intermittent power supply issue. which needs more diagnostics to find what exactly the issue is.. maybe someone else can offer some advice .

 

[bigmck]

It is very hard to diagnose a problem unless you fill in your System Specs completely. We need to know what you have on your PC. You can use http://www.sevenforums.com/tutorials/311593-speccy-publish-snapshot-your-system-specs.html to get the Specs you don't know. Thanks,

 

[Wulfy]

Okay, I followed the Speccy guide:

http://speccy.piriform.com/results/iz2wCxQlalqEm6G4lrwpzEa

(About the optical drive: I disabled/disconnected it due to a faulty wire. I will get on that someday.)

 

[essenbe]

Continuing with bigmck's request

Please fill out your System Specs​

   Information

Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible. Please be sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html​

Also, have you had any BSODs? Please follow this and upload the results in your next post
http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html​

 

[maxie]

Make sure you have the latest Chipset Driver Installed .. Then check your BIOS to see if you can disable Speedstep .. If not available there try Advanced Power Options .. Under Processor Power Management make sure Max and Min are set to 100% ....

 

[bigmck]

You have a Pentium CPU and running Win 7, it's going to be very slow. I have an old Pentium that I put Windows 7 on. It is so slow, it is hard to use. Even with XP it was slow, but Win 7 is terrible. I have retired the PC. Your best shot at speed is to get a newer PC.

 

[NoelDP]

Make sure you have the latest Chipset Driver Installed .. Then check your BIOS to see if you can disable Speedstep .. If not available there try Advanced Power Options .. Under Processor Power Management make sure Max and Min are set to 100% ....

Rubbish.
The chip is a Clarkdale pentium dualcore. I had vista runnig happily (if slowly) in an AMD Sempron x64 with 1Gb RAM.
This machine has 6 Gb and dual processors and Win 7 is faster than Vista ever was

 

[maxie]

Me bad today Noel .. Did not see any System Specs when i made that Post

 

[Wulfy]

@essenbe OK. I have updated my specs and no, I haven't had any BSODs.

You have a Pentium CPU and running Win 7, it's going to be very slow. I have an old Pentium that I put Windows 7 on. It is so slow, it is hard to use. Even with XP it was slow, but Win 7 is terrible. I have retired the PC. Your best shot at speed is to get a newer PC.

Yes, my PC isn't the best, but surely there's a way to fix this problem? It has only been occurring recently and I have had this PC for about 2 years now.

 

[gregrocker]

If you work through the Troubleshooting Steps for Windows 7 to go over your install most thoroughly, one of the steps shows how to resolve repeat errors. For example on that unique processor error you posted I googled the text and found some interesting information here: Windows 7 random restart, event error 35: Some processor - Microsoft Community.

So work through all the fixes in that post and if they don't help, read the other results here: https://www.google.de/search?q=perf...fe_rd=cr&ei=-qTWU7zQHKeK8Qfx5ICICg&gws_rd=ssl

This is how to resolve the repeat errors, which I've never found one that couldn't be. But you may need to perform other steps to get the problem resolved including the RAM test provided and suggested in the first search result. Hopefully you'll find the solution as you work.

 

[TVeblen]

OK, I have just finished reading some threads regarding your Error ID 35 - Kernel-Processor-Power item. Here are the top contenders for causes:

• Incorrect BIOS Settings - Particularly if you are overclocking anything. Test this by going into BIOS/UEFI settings and restore BIOS Defaults. Be sure to record your current BIOS settings so you can set them back as they were - with the exception of and Advanced Tab/overclocking settings, which you should leave at defaults for the period of the test.
• Corrupted CMOS - Test by performing a ClearCMOS procedure.
  • • Note all your current BIOS settings
    • Shut down the computer > remove the power cord.
    • Remove the 3v motherboard battery.
    • Move the CLRTC jumper from pins 1-2 to 2-3.
    • Touch a metal part of the case and Press and Hold the reset button for approx. 30 seconds to discharge all power from the board.
    • Put the CLRTC jumper back on pins 1-2.
    • Replace the 3v battery > replace the power cord > boot.
    • Immediately go back into BIOS and reset all your preferred settings. If the CLRTC worked you will need to reset the date and time in BIOS.
• Improperly connected power connections from the power supply to the motherboard. Particularly the CPU connector and 24 pin connector. Remove these (system off and unplugged please) and inspect them carefully. Look for any signs of scorching or burning. If none, then reconnect them being sure they make a good positive contact and snap-in.
• Poor or failing 3v motherboard battery.

Try those things and lets see if any of them clear up those errors.

 

[Slartybart]

Lots of good help already.

The one piece of information that stood out for me was that the issue was not apparent in Safe mode.

Greg pointed you to Troubleshooting Steps for Windows 7 which contains instructions on how to do a clean boot. That is where I would start.

Sometimes, it's only a matter of paging and disk access. The easiest thing to do to check that is to do a thorugh defragmentation. you can use the Windows defrag utility, but it's fairly light weight and you might have to run it a few times to truly optimize the disk. I run it until there are only 4 or 5 passes \.

You might consider Piriform Defraggler as an alternative. Make the following changes to the Settings menu
Select Options...
On the Advanced tab

Tick Stop VSS when defragging NTFS volume

Tick Use custom fragmentation settings:
then press the Define... button
Tick Exclude restore point file
Tick Exclude hibernation file

Press OK to save your changes and exit the settings menu.

Either the Windows Defrag or Piriform will improve disk pefomance.

:note: Note: Do not defrag an SSD drive. The utility should be smart enough to ignore an SSD, but just in case.....

Other members have already given you plenty to do. Please comply with the suggestions in the order they were given to avoid confusion.