Computer "Manage" window not working

[zvit]

Right-click on computer - "Manage" doesn't open the "Computer Manage" window but MMC process runs in the processes. All other MMC snap ins in Administrative tools works fine. I tried many things like adding the Computer Manage directly from the MMC console, checking Local Group Policies and registry keys. Nothing worked. I'm on Windows 7 Ultimate x64. Any ideas?

 

[mitchell65]

Just as a check, type "computer management" in the Start search box. That should show up "Computer management at the top of the list! See if that opens OK.
You could try running sfc /scannow!

 

[zvit]

Doing that results in the same thing. MMC process starts but the Computer Management window doesn't open. sfc found no problems.

 

[mitchell65]

Doing that results in the same thing. MMC process starts but the Computer Management window doesn't open. sfc found no problems.

Forgive me for asking but how did you manage to run sfc /scannow in less than 5 minutes?
Has this problem only recently happened? If so try doing system restore to a point behind when it started.

 

[zvit]

lol. Nice catch. I've done it already 3 days ago which is when I've started searching for solutions.

 

[mitchell65]

Would be helpful if you post what you have already tried to resolve the issue.

Has this problem only recently happened? If so try doing system restore to a point behind when it started.

Have you tried the above?

This is interesting:
http://www.pcwintech.com/fixrepair-manage-right-click-menu-computer-windows-7

 

[zvit]

I have system restore turned off. Every month I do a EaseUS Todo Backup if there are no problems but I didn't notice this problem and I don't have a backup before this problem.

 

[mitchell65]

Why turn system restore off? It's one of the best problem solvers in Windows! Perhaps Brink, the administrator will see this thread and work one of his magic registry fixes.

 

[zvit]

I've turned it back on 2 days ago.

 

[mitchell65]

I've turned it back on 2 days ago.

That's good!

 

[zvit]

But now I need a solution. I've done everything I can.

 

[Golden]

Update to service pack 1, then follow this:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

 

[zvit]

I've had service pack 1 for years... since it came out.

 

[Golden]

OK. Run the tool as recommended, and post the results here.

 

[zvit]

Did the MGA tool. Just gives me a bunch of numbers and information about the computer.

 

[Golden]

Follow the instructions and post the results here - without it, we cant help you.

 

[zvit]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {69EA357F-F4EA-41CC-84AB-FBDFA061F293}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{69EA357F-F4EA-41CC-84AB-FBDFA061F293}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2761894562-1127358452-1287940567</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F10b</Version><SMBIOSVersion major="2" minor="7"/><Date>20121121000000.000000+000</Date></BIOS><HWID>97273D07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Jerusalem Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GBT </OEMID><OEMTableID>GBTUACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7601.17514
 
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7600.0000-0252012
Installation ID: 002072453703094942969301042543543826087611301960646171
Processor Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
Machine Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
Use License URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
Product Key Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 21-May-14 14:49:39
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:18:2014 03:24
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: MgAAAAIAAQABAAIAAAACAAAAAgABAAEAhFHMLvAYdxZy7qobhHd+NDKlELewc8JvlmM=
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG 
SSDT SataRe SataTabl
SSDT SataRe SataTabl
SSDT SataRe SataTabl
BGRT ALASKA A M I
SLIC GBT GBTUACPI

 

[zvit]

Posted. Is this what you needed?

 

[Golden]

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP

As suspected you are running a counterfeit installation - there is no way to have an ACER OEM validate on a retail motherboard without a cracked version of the software. No wonder you are having problems, and not running SP1.

Install a genuine version of Windows.

 

[zvit]

So you are sure I have a counterfeit version of Windows but Microsoft doesn't think so? You should go work for Microsoft.