Solved Computer not getting past windows logo anymore.

[ffrogman]

Recently I was just browsing the internet and my HP Pavillion p7-1074 got a blue screen of death. It flashed away very quickly so I didn't get to notice the error code. Then I tried to turn the computer back on and it wouldn't get past the windows logo. I tried booting it in windows recovery mode and safe mode, but those didn't work either. How do I fix this? I would prefer to not lose any files if possible or even just be able to recover certain files.

AMD Phenom II 960T Quad-core processor
8 GB DDR3 System Memory
ATI Radeon HD 4200

 

[Arc]

It is not booting in safe mode too?

Do you have access to another computer right now, if so, Download it, and burn in a disc or make USB Flash stick ready for it.

• Windows Defender Offline

Then perform a full scan using it.

BTW, do you have the windows installer disc?

 

[ffrogman]

I'll try that. I don't have a windows installer disk, but I do have access to another computer with Windows 7 Home Premium 64 bit, like the broken one.

 

[Arc]

After trying Windows Defender Offline, if the situation remains the same, you may need to download the windows installer from this source.

 

[ffrogman]

I made a windows defender cd and went to BIOS options. I selected boot from CD drive and it said "Press any key to boot from cd drive." After I pressed a key the computer started and has been making a whriling noise as if it were writing to the disc and the screen is the monocolor blue windows logo with the windows 8 loading dots. There is other indication that a scan is running, but I will let it run for a while unless told to do otherwise.

Edit: Now it says "Windows Defender cannot be started. Please contact support. Error Code: 0x800703f9

 

[Arc]

Do you have windows 8 installed?

 

[ffrogman]

I have Windows 7 Home Premium 64 bit.

 

[Arc]

Download the windows 7 home premium 64 bit iso from the link I provided in the other link, and burn it in a blank disc.

We will try to recover the data first.

Let me know when it is done.

 

[ffrogman]

Ok, my download rate is about 1 mb/s right now, so it won't be done downloaded for an hour.

 

[ffrogman]

Ok I have it downloaded now and I put it onto a DVD. What should I do next? Do you want me to just follow that guide?

 

[Arc]

Burn it in a blank disk, or make a bootable USB stick, either following the PART 2 of the tutorial of http://www.sevenforums.com/tutorials/31541-windows-7-usb-dvd-download-tool.html, or using WinToFlash.

When done, follow http://www.sevenforums.com/tutorials/93347-copy-paste-windows-recovery-console.html, store all your user data and other important data secured in another HDD/External HDD/partition.

Finally, do a http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html, or http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html, which works as good for retail too, and gives a perfect reinstall.

If any assistance is needed, ask us.

 

[ffrogman]

I booted the computer using the ISO disk and it immediately went to Startup Repair. The progress bar is moving, but it doesn't show a % completion and it says. "Attemping repairs...This might take over an hour to complete" There's also a cancel button. How long is this expected to take? What should I do if it takes a very long time?

 

[Arc]

A startup repair may take around 18-20 minutes at a maximum to be completed.

But, if you boot from the disc, it should not go to startup repair on it. For the startup repair, you have to press "repair my computer" button.

After allowing it a time, if it still continues, better you cancel it, and follow the links carefully.