Computer randomly freezes for a few seconds multiple times a day

[tappen]

I have had this problem for the last year.

I get these blackscreens that lasts for a few seconds, sometimes 3-4, sometimes <1.
They don't seem to be triggered by anything special, as it happens both when inside games and outside games. When the blackscreen is over i get this message "Display driver NVIDIA Windows Kernel Mode Driver, Version xxx.xx stopped responding and has successfully recovered."
Sometimes the hud gets messed up ingame and i have to restart it again.

Its different when i play Counter Strike though. The game just freezes and i have to tab out and in again and it will work.
Very rarely (like a few times a year) the computer will just freeze and i have to choke-reboot it.

I'm not sure exactly when it started, but around that time i got a new motherboard and CPU.
The parts in the computer that are quite old are one of the HDDs, 2/4 RAM-sticks and the PSU.

I have attached the SF files to the post.

Help appreciated

 

[koolkat77]

Welcome

Did you reinstall windows after installing new hardware?

Also. How did you activate your copy of windows?

 

[tappen]

Yes, i have reinstalled windows, but the problem still remains. I reinstalled it through the installation disk.
EDIT: I did format the local disk before reinstalling as well.

 

[Layback Bear]

And Koolkat 77 other question.

Also. How did you activate your copy of windows?

 

[bigmck]

I have had this problem for the last year.

I'm not sure exactly when it started, but around that time i got a new motherboard and CPU.
The parts in the computer that are quite old are one of the HDDs, 2/4 RAM-sticks and the PSU.

I have attached the SF files to the post.

Help appreciated

You say 2/4 Ram-sticks are old. Are all four the same brand and speed?

 

[tappen]

I have had this problem for the last year.

I'm not sure exactly when it started, but around that time i got a new motherboard and CPU.
The parts in the computer that are quite old are one of the HDDs, 2/4 RAM-sticks and the PSU.

I have attached the SF files to the post.

Help appreciated

You say 2/4 Ram-sticks are old. Are all four the same brand and speed?

Yes, allthough it is 2x 2Gb and 1x4Gb, so pretty much 2/3 are old. But they are the same speed afaik, i have done memory tests and there have been no problems with them.

 

[smopnim]

I don't know why your looking at your ram. From your description of the issue it seems to be clearly related to your graphics drivers or worst case a failing card. First thing i would do is open your case and make sure the card is fully seated in the port and and wires attached to it are firmly in place. pull the card out. give the port a good old fashioned Nintendo blow, and put everything back in firmly. Check your divers and make sure they're all up to date. If your using catalyst control center, try the Omega drivers instead. Those seem to have better compatibility with older hardware. Good luck man.

 

[tappen]

I have removed my graphics card multiple times and i also had the same problems when i swapped it out for my old graphics card.

 

[bigmck]

Click on your Start Button and type at the bottom DEVICE MANAGER and hit enter. Do you see any yellow exclamation marks in your Device Manager?

 

[tappen]

Click on your Start Button and type at the bottom DEVICE MANAGER and hit enter. Do you see any yellow exclamation marks in your Device Manager?

Nope

 

[doctore]

Either update to the latest video driver OR, if you already have it, work your way back the older Nvidia drivers, finding one that doesn't crash.

I recommend using something like Driver Sweeper to remove the Nvidia drivers before installing new ones.

 

[bigmck]

When you activated your new install of Windows, was there any problem? Did you have to make a ROBO call to Microsoft or did it activate when you typed in the Product Key?

 

[tappen]

When you activated your new install of Windows, was there any problem? Did you have to make a ROBO call to Microsoft or did it activate when you typed in the Product Key?

there was not any problems when i activated my windows.

Either update to the latest video driver OR, if you already have it, work your way back the older Nvidia drivers, finding one that doesn't crash.

I recommend using something like Driver Sweeper to remove the Nvidia drivers before installing new ones.

I have done that, did not fix the problem. I have also had the problem for over a year and installed every new update on the graphics card, but none of them has fixed the problem.

 

[Layback Bear]

Please complete this tutorial by Brink and post the log here.

http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html

 

[tappen]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {FB89AF04-D984-41BE-B1A6-9C4C51CAB313}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FB89AF04-D984-41BE-B1A6-9C4C51CAB313}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-2879094817-4147795921-3691587769</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7693</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V2.5</Version><SMBIOSVersion major="2" minor="7"/><Date>20130716000000.000000+000</Date></BIOS><HWID>2C593207018400F2</HWID><UserLCID>041D</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAADAAAAAQABAAEAln0UiVrHVPIQM9qMgAoic6zs5Df+VVgpfPN2Mg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  SSDT			AMD   		POWERNOW
  IVRS			AMD  		RD890S

 

[Layback Bear]

I'm not understanding how this system can be properly activated.

I will ask a expert to take a look.

 

[NoelDP]

The installation is counterfeit - an OEM_SLP Key on a retail board, with an Activation Exploit circumventing Activation and Validation requirements.
You need to reformat and reinstall using genuine media and Key.

 

[Layback Bear]

Thank you Noel for taking your time to share your expertise.

@ tappen

Now you know the problem and the solution.

Please install a legal copy of Windows 7 with the proper activation and we will be able to continue helping you with other problems if you have any.