Computer randomly freezes

[miarose]

I've tried googling and haven't been able to come up with a solution. My brand new custom built computer will randomly freeze. The only way to get it back is to reboot from the tower.

- System

- Provider


[ Name] Microsoft-Windows-Wininit


[ Guid] {206F6DEA-D3C5-4D10-BC72-989F03C8B84B}



EventID 11


Version 0


Level 3


Task 0


Opcode 0


Keywords 0x4000000000000000

- TimeCreated


[ SystemTime] 2010-09-21T14:28:57.330841700Z



EventRecordID 5360


Correlation

- Execution


[ ProcessID] 424


[ ThreadID] 444



Channel System


Computer Ryanns

- Security


[ UserID] S-1-5-18

- EventData

StringCount 0

String

thats the only thing in the event log. It doesn't show a specific file or program causing the error.
I'm using windows 7 64 bit
i5 750
4GB ram by corsair
gigabyte motherboard p55m-ud2
Western digital 500 gb hdd
Nvidia GTS 250 video card
Any help is greatly appreciated!

 

[mckillwashere]

Install all your drivers, including the ones for your chipset. Run a memtest to check your memory, and run a stress test. Hopefully one of these will solve your issue, if not help you understand what may be causing it.

 

[richc46]

Here are some methods that may help

OK this is what you do

Run a thorugh anti virus scan

Donwload and run malwarebytes
http://www.malwarebytes.org/mbam.php

Run a memory test, at least 7 scans
Guide to using Memtest86+

Make sure you are not overheating
http://www.almico.com/sfdownload.php

Test your hard drive
http://www.carrona.org/hddiag.html

Make sure cards and drivers are up to date.
http://ezinearticles.com/?Troubleshooting-Computer-Freeze-(Lockup)-Problems&id=39981

After you have tried this and you still have a problem post.

 

[Jacee]

What Anti-virus program are you running?

 

[miarose]

I updated my drivers, only one I'm not sure how to do is the one for the motherboard. I was using AVG, but I had an error in the event log show that it was a file in AVG, so I got rid of it and installed AntiVir.

I've ran a scannow that showed nothing wrong.

I had bad ram in the pc when I got it. I installed new ram and hadn't had any BSOD since then.

What is a stress test?

 

[Bill2]

Event id 11 originating from wininit is usually caused by custom dlls being loaded. I've seen this happening because of kaspersky and comodo, although it could be caused by malware too. If AV scans have ruled out malware, try booting into safe mode and check whether the problem persists.

If the problems go away then you'll need to isolate the problem using Clean boot.

 

[miarose]

Recommended booting into safe mode and just leaving computer sit? as I really cannot do much, ie gaming, in safe mode, but the computer doesnt' seem picky about when it freezes, ie not based on gaming/surfing the net/sitting idle.
I don't have kaspersky or comodo. AV scans have repeatedly shown nothing.

 

[Bill2]

Recommended booting into safe mode and just leaving computer sit? as I really cannot do much, ie gaming, in safe mode, but the computer doesnt' seem picky about when it freezes, ie not based on gaming/surfing the net/sitting idle.
I don't have kaspersky or comodo. AV scans have repeatedly shown nothing.

So what would you prefer to do first? sort out your problems or game?

 

[miarose]

Figure the computers issue. So i will let it sit in safe mode while at work tonight and see if the issue happens again.

 

[miarose]

PC sat for ~3 hours in safe mode, no issues. Will leave it run all night and see.

 

[mckillwashere]

I would check your drivers. Safe mode loads all generic drivers. Make sure you have 32 bit drivers if you have a 32 bit machine and 64 if you have a 64 bit machine.

 

[miarose]

as far as i know they are all for 64 bit. is there a sure fire way to check?

 

[richc46]

Computer icon on desktop
Right click then
properties

 

[miarose]

From doing some reading, it seems that the motherboard is often the culprit in these cases, is there a possible test to run to help determine?

 

[chev65]

From doing some reading, it seems that the motherboard is often the culprit in these cases, is there a possible test to run to help determine?

It's very possible that the motherboards settings are causing this problem, but unless you post your system specs it's impossible for anyone to help you with this problem.

 

[miarose]

What other info about my pc can I tell you about the specs? I listed all the pieces I new in the origial post, but will provide more info..if I know what.. I'm not super great with pc's, sorry.

 

[richc46]

Download and give us the specs that you see on the report
Speccy - System Information - Free Download

 

[Bill2]

If the computer is not crashing or freezing or shutting down in safe mode, its likely a 3rd party driver problem. The most scientific way of isolating the culprit driver is to follow the Clean boot procedure.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

 

[miarose]

specs:
Operating System
MS Windows 7 Home Premium 64-bit
CPU
Intel Core i5 750 @ 2.67GHz 37 °C
Lynnfield 45nm Technology
RAM
4.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co., Ltd. P55M-UD2 (Socket 1156)
Graphics
Acer P221W @ 1680x1050
1024MB GeForce GTS 250 (nVidia) 44 °C
Hard Drives
488GB Western Digital WDC WD5000AAKS-00UU3A0 ATA Device (IDE) 28 °C
Optical Drives
HL-DT-ST DVDRAM GH24NS50 ATA Device
Audio
High Definition Audio Device

are there others you'd like me to post from that program as well? in more detail i suppose.

 

[madtownidiot]

It would help to have a list of running processes when your system freezes.