computer randomly reboots

[iceman087]

hi,my computer sometimes reboots no matter what im doing on it.it started a few weeks ago so i updated my bios,all windows updates are installed except the optional ones.just yesterday while talking to a friend on facebok,it rebooted.when i look in the event logs,it says something about critical error,kernal something,sytem failed to shutdown properly.any help would be app.is there somwewhere i can look to see what happened,like dumpfiles or some sort of record when it does this?

 

[IoNGeNeRaL]

Please follow the Blue Screen of Death (BSOD) Posting Instructions.

 

[iceman087]

heres what i got.it accually rebooted just a few minutes ago.it was sitting idle for about 10-15 minutes and just rebooted.

 

[ICIT2LOL]

Hello Iceman just as a starter run Speccy lets check the easy stuff first - temperatures of the CPU and motherboard.

Speccy - Download < download from piriform

 

[iceman087]

here they are

 

[iceman087]

what does this mean?

 

[ICIT2LOL]

Well Iceman the temps are fine as for that circled stuff looks like something to do with your power settings my friend - see my Speccy readout.

I don't think it it is in the Control Panel settings more I would suspect in the BIOS which you updated a week ago you say?

See my settings in pic

If you look down this list in the ref you will see change power settings

http://pcsupport.about.com/od/termsb/p/bios.htm

 

[iceman087]

should i set mine up like whats in the pic? and where do i go to do this? it could be the bios but it was doing before i updated them,worse accually....what do you suggest i do?i changed the hard disk time thing to never from 20 min.might that be something to do with it?on a side note,very nice and useful programs you gave me to run....

 

[ICIT2LOL]

Ok sorry late reply mate go to Power Options in Control Panel > whatever plan you have set in there > change plan settings > change advanced power settings > in Advanced settings open out the plan and change as per my pics.

Lets try this before we go messing with the BIOS.

 

[iceman087]

hey np for the late reply,you guys are awsome help.i did that yesterday as i put in my previous post.i had to run out lastnight and do a few things so i left it idle while i was gone and it didnt reboot.not sure if its fixed but im hoping.seemed like as long as the computer was doing something it was fine but when it sat at idle for a while is when it happens.ill keep you posted if it seems to be fixed.thanks again for your great support,glad im here. ;0
as i said i changed it to never but my plan is balanced,is that ok?

 

[ICIT2LOL]

hey np for the late reply,you guys are awsome help.i did that yesterday as i put in my previous post.i had to run out lastnight and do a few things so i left it idle while i was gone and it didnt reboot.not sure if its fixed but im hoping.seemed like as long as the computer was doing something it was fine but when it sat at idle for a while is when it happens.ill keep you posted if it seems to be fixed.thanks again for your great support,glad im here. ;0
as i said i changed it to never but my plan is balanced,is that ok?

Yep n probs.

Mate if you want a little "extra" at the loss of a bit of "bling" try my favourite tutorial
http://www.sevenforums.com/tutorials/11728-optimize-windows-7-a.html?filter[2]=Performance Maintenance

 

[iceman087]

how will turning these off effect my games....

 

[ICIT2LOL]

how will turning these off effect my games....

Doesn't affect programs iceman just the performance have a look through and open each one out it is real simple and you don't have to do the lot. If you like the transparency and stuff like that leave if you like it I have no use for it and anyway you can reverse all of the changes if you want to

 

[iceman087]

well,i did some of the things you list and so i thought i would check a few other things and discovered this shows 8 gb and the program speccy shows 12.it has 12 in it.any reason why it would do that?does that mean i have some bad memory?if so,how can i check them?

 

[iceman087]

i also found this.i have 6 and there full.

 

[iceman087]

update,well guys i found on these awsome forums again,some useful info.i reset the ram in the slots and BOOM all is showing again.my question is,could they just of been loose,could they be bad or could the slots be bad which i dont think they are as it would be strange that there would be 2 slots bad.i also noticed that my system is booting up normal again after reseating the ram.before it would try to boot up 2-3 times before finally booting which i though was the boot sequence.now it seems it was the ram.....

 

[ICIT2LOL]

Yes Iceman a very real possibility the sticks can and will loosen with the constant heating up and cooling down. I have on occasion too cleaned the slots with a credit card (small slice of one say an inch strip with ROUNDED corners) with a small piece of microweave cloth folded over the end dampened VERY slightly with alcohol and GENTLY wiped along the slot. The same can be done with the sticks just using the microweave cloth over the contacts.

But be VERY gentle when you do that and no need to scrub away just a simple wipe. Use ONLY a lint free cloth such as the glass cleaning microweave type (it is flat surfaced with no fluff to it's surface at all)

This is just an option usually just reseating will do the job so if it is ok now don't worry just keep it in mind

 

[iceman087]

nice,didnt know you could clean them that way ..thanks again for your help here....

 

[ICIT2LOL]

No probs Iceman one just has to be a little "inventive" at times and I am probably a bit of a loony toon into the bargain LOL!!

 

[iceman087]

well guys,my computer decided to reboot again lastnight.it sat idle for about 45 minutes and then it started rebooting.it would get to the welcome screen and then reboot.the only way to get it to stop was to start it in safe mode,sgut it down and boot it back up normally and then it would run fine.when i did reboot normally,my microsoft essentials said my comp was unprotected for a minute then went to protected.could it be causing this issue some how?