Computer Randomly Restarts No BSOD or Minidump

[Logo]

Hello again

My Computer does restart randomly this only occurs when playing games
problem is that BSOD doesn't show up nor is there any .Dmp file log generated

Yesterday i was checking this forum and came to the idea that it would be my HDD
I have fully run scandisk with both options selected to fix the HDD
Ran Sea Tools for windows
and did windows system integrity check

But this didn't solve the problem
I have recently bought new ram, this has reduced the amount of random restarts but they still do happen

Can someone help me with this issue and tell me a reason why isn't there a BSOD showing up nor any DMP file log ?

My PC setup is :

CPU: Phenom II x6 1090T
Mainboard : AsRock 3 Extreme 970
Ram : 8GB DDR 3 (balisto)
Graphics : AMD Radeon r7 200 Series
OS : Windows 7 Home Premium 64 Bit

 

[Gator]

Hi Logo.

Can you still go through the BSOD posting instructions and post the necessary file(s)? Even without an actual BSOD, the information will be helpful.

http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

In the meantime, sounds like you should go through Hardware Troubleshooting.

http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

 

[Logo]

Sorry, i though it won't help anyway since there are DMP files on my cpu
Please ignore the DMP file from today as i forced it by closing crcss.exe in the task manager

 

[axe0]

Be aware that a sudden shutdown/restart does NOT create any dump file.
Only with a bluescreen a dump is generated.

 

[Logo]

Be aware that a sudden shutdown/restart does NOT create any dump file.
Only with a bluescreen a dump is generated.

What could be a possible reason for a sudden restart \frozen pc ?

in the event viewer log i have found kernel power error Id nr. 41
Microsoft-Windows-Kernel-Power


[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

 

[axe0]

Kernel power error id 41 simply means a problem with the power, it happens with every system crash (shutdown, bluescreen, freeze) and isn't very useful.

Usually it is being caused by

• a bad PSU,
• wrong 3.3v, 5v or 12v values in the BIOS,
• a circuit problem.

Sometimes it is also caused by

• (corrupted) tasks in the task scheduler that says to shutdown/restart the system for some unknown reason,
• power issue in a component (too much or less power),
• overheating/overheated hardware where in the BIOS is defined to shutdown/restart the system after a certain temperature has been reached.