Computer Shuts down

[naspa200]

My computer shuts down after about 10-15 minutes if i open the internet browser , i tried....
google chrome
internet exporer
mozila
etc
After about 10-15 minutes computer randomly shuts down for no reason , without creating any dump file.
If i leave my computer on, without the internet browser open , the computer runs well
i can watch movies without a problem
but as soon as i listen to music on my laptop it shuts dows after 10-15 minutes
Windows 7 64 bit
3gm ram
2.20ghz intel celeron
advent roma
160 gb hard disk
i have driver genius proffesional so i can check for any missing drivers...
updated my wireless driver and everything.
Someone please tell me what the problem is , or how to locate it.
Thanks

 

[Arc]

Hello naspa200, can you post it following the Blue Screen of Death (BSOD) Posting Instructions?

Though it may be that there is no crash dumps, but the other files will give us a closer look to your computer.

 

[naspa200]

Sure. added in the post at the atachment please have a look

 

[Arc]

OK, let us see if we can find something via maintenance .....
these two items should not sit in startup, they cause problems if they configured as auto-start.

[LIST]
[*]IgfxTray    c:\windows\system32\igfxtray.exe    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[*]itype    "c:\program files\microsoft intellitype pro\itype.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[/LIST]

Free up the startup.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept the restart.

I am not seeing any antivirus program installed. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner. Download and install those, and then run full system scans with both of them, one by one.

Also, you need to scan it in depth, as it is shutting down at random.

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

Your network adapter's driver is very old, it is of 2009 for the realtek NIC one and the mini card. update the network driver.
First, download the network card driver from manufactuer's website.
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20): Realtek (cilck on the link)
Realtek wifi: Realtek (click on the link)
Then reinstall the driver:

1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
2. Double click to expand "Network adaptors".
3. Right click your network card and click Uninstall.
4. Check "Delete driver software for this device" check box, click OK.
5. Restart the computer
6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.

It may be caused by the graphics driver as well, and you need to update it, too. Get it from Intel Download Center.

Let us know the results after doing these.

 

[naspa200]

Thank you for your reply, and i did as you told me, but not sure what graphic driver to downloadm so please if you could, tell me the name <3 thank you

 

[Arc]

That's a Advent Roma laptop .... so in Intel Download Center, search with the field as in the picture ......

 

[naspa200]

Thank you ever so much, but i have a problem with the wireless driver. when i unninstall the old one, and install the new one it says its working but its not really. and then when i restart. the old one is installing again automatically. help me please

 

[Arc]

http://www.sevenforums.com/tutorials/97061-driver-install-device-manager.html

This tutorial should guide you the proper wy to do the driver installation, provided you have downloaded the appropriate one.

BTW, is it still shutting down after a few minutes?

 

[naspa200]

It did not restart for about 1 hour, give me 10 minutes to do what you told me to xD

 

[Arc]

OK, given

 

[naspa200]

thank you, i done it now If my computer restarts again i will write you a pm?

 

[naspa200]

Still shutting down by itself for some reason

 

[Arc]

Do two more things .

Install Service pack 1.

Version    6.1.7600 Build[COLOR=Red] 7600[/COLOR]

Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Update the BIOS.

BIOS Version/Date    Phoenix 1.05AD, [COLOR=Red]9/16/2009[/COLOR]

 

[naspa200]

How do i update my bios if i may ask you?

 

[Arc]

PhoenixBIOS.com | The Official BIOS Update and Support Center for Phoenix Technologies .... this link may help you.

 

[naspa200]

Thank you, im at college atm, on my phone , when i get home will try to do it

 

[naspa200]

Still cant get my head around the bios,where do i dowload the new bios, or how do i update it?

 

[Arc]

I am not the best person in this field. I am asking for some more knowledgeable persons to have a look. Please wait, they may come anytime.

 

[naspa200]

OK thank you

 

[Dwarf]

You should only download BIOS updates from the hardware manufacturer and not from the BIOS manufacturer. The reason is that the BIOS manufacturer just provides the basic code which the hardware manufacturer customises to work with the motherboard or other hardware.

What is the make and model number of the motherboard? There should be a BIOS download section on the website, and you should follow any instructions they provide carefully and to the letter.